I recharged for Rs.49 yesterday. I got Rs.38 talk time. I can call and send SMS to any mobile number and the call/SMS charges are deducted from the Rs.38 talk time.
But I cannot send SMS to bank 7 or 6 digit numbers like for e.g. 5676712 or 575750. It says SMS failed. I can SMS to that number from Jio.
Customer service said you need SMS pack. So I added Rs.12 SMS pack. Still the same SMS failed issue.
I am tired of calling the clueless customer service.
Anyone knows what could be the issue?
Port to jio … These companies want to loot us.