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Vodafone Rs.24 Service pack Now offers only 14 days validity ??

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Pro Analyst
mastervijay

Shocked to see Vodafone Service Validity plan voucher worth Rs.24 has now reduced validity from 28days to 14 days cry rage (listed in official vodafone site itself)
Do we need to pay 48 rs (24+24) for every month just for service ? What service they’re providing for that rolleyes rage Only balance deduction.
Better Airtel is still maintains its Rs.23 service pack with 28 days validity.

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Airtel hiked the plan to 45 rs
Dnt think Airtel is consumer centric laughing

Pro Analyst Pro Analyst
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For my circle its still showing 23 for 28 days in airtel website itself.

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Entertainer Entertainer
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And mind you, that is not service validity recharge, that is tariff recharge which is 2.5 paisa per second call rate for 14 days plus 100 v2v night minutes 😜

Cc – @g985481987117

Deal Cadet Deal Cadet
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I will be discarding all extra sims now one by one .only one sim from phone now onwards lol

Pro Analyst Pro Analyst
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It seems vodafone 24 voucher validity remains unchanged as per below comment.
https://www.desidime.com/forums/dost-and-dimes/...
Thanks @beingsr Can you update your circle as well here !

EDIT: VALIDITY IS REDUCED TO 14 DAYS

Deal Subedar Deal Subedar
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My Telecom Circle is – DELHI NCR

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Deal Lieutenant Deal Lieutenant
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airtel still has 23 plan but not in idea imp

Deal Subedar Deal Subedar
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https://imgur.com/a/c...zD

@mastervijay – Yes the validity for Voda 24 has been reduced to 14 days. See the Screenshot attached.

Pro Analyst Pro Analyst
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Thanks for sharing bro.. !
Also make Note that, Rs.49 service pack with 28 days validity and 38 talktime is Limited validity (Talktime credits in secondary balance and becomes unusable on 29th day) -Confirmed today with Vodafone customer care.

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Deal Lieutenant Deal Lieutenant
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AP circle
How to recharge for Rs24 plan in idea? I’m not finding it on website.But getting SMS that Rs24 will be deducted for validity extension
This number is important for incoming calls & SMS (otp’s) & outgoing calls are rare (4-5 calls in month)

How to reach cc? 121 & 198 is not getting to them only IVR messages are being played imp

@avgn @getready @rajrocks

Firestorm Firestorm
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24 plan removed

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Deal Subedar Deal Subedar
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Vodafone and Idea both becoming worst by reducing validity to 14 days for Rc 24, to keep number active we had to incur 49 rs that also with limited talktime

Pro Analyst Pro Analyst
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Thanks for tagging bro plus1

Shopping Friend Shopping Friend
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So our DD friend @Vulcan took all the efforts and contacted Vodafone directly for a correct answer regarding the service validity and here’s the reply he received. If you don’t have enough time to read all this then scroll down to below at the end there’s a short conclusion of what they said.

All credit goes to @vulcan and I think you all should also reward him for all his efforts.

You know how to reward someone in DD don’t you? wink

So Here’s the written transcript or e-mail thread

Question :-

Dear Vodafone Representative,
I have been curious about how to extend the validity of my Vodafone no. I tried to look for a min recharge amount required to keep my account active or extend the validity of the same. Below are my questions regarding the validity extension of my Vodafone no

Q1. Can SMS pack Z26 extend validity by 28 days too for my inactive Vodafone no?

Q2. Is there any below 49 which can extend validity by 28 days?

Q3. what is the grace period for no to be deactivated?

Q4. what are charges made by you on inactive no having main balance?

Reply by Vodafone :-

We appreciate you reaching out to us my name is censored by me and I will be assisting you today regarding service validity towards your Vodafone number

I sincerely regret for the inconvenience caused to you.

With reference to your email, I would like to inform you that SMS pack validity is limited for that SMS pack only.

Further, I would like to inform you that recharges has been upgraded from 03/12/2019 so kindly please check minimum recharge offers available for your number from My Vodafone App.

Regarding service validity (grace period) -

With regards to your concern I hereby inform you that, once your service validity date expire services of your number will be barred.
Post services expiry you have to recharge your number to extend service validity.

While post expiry of service validity if any Talk time balance remains it will be continues with your next recharge in addition with that recharge benefits.

Do Please note below points:

• If you do not recharge after service validity expiry, number moved to G1- This is a 7 day period after service validity expiry, wherein customers can only receive incoming (e.g. calls/SMS) but cannot use their mobile for outgoing usage (e.g. calls/data/SMS). Customers can recharge in this period with a service validity product to move to ‘Active state’.

• If you do not recharge in G1, number moved to G2- This is a 90 day period after G1, wherein customers will not be able to use incoming (except incoming SMS) along with outgoing services (Calls/data/SMS/VAS) etc. 1. If you recharge in this period with a service validity product to move to ‘Active state’

2. If you do not recharge during this period, the system will check Rs.20/- talk time in the account – If talk time of Rs.20/- is available Rs.20/ will be deducted from the Talk time and you will continue to be in G2 for 30 days. – If talk time of Rs.20/- is not available -The number will be permanently deactivated.

Further, I regret to inform you that you need to recharge your number with validity recharge to increase service validity. Regarding Auto deduction from core balance —I would like to inform you that auto deduction of Rs.24/- is a service introduced for all prepaid customer to avoid barring of their Vodafone services after validity expiry.
i.e. If your service validity is going expire and you have balance greater than or equals to Rs.24/- you will allowed for 3 days extended validity and meanwhile you will be receiving SMS regarding auto debit of Rs.24/- deduction to extend service validity, also you will be also informed about the process to stop auto deduction via same SMS. If you failed to make recharge within 3 days after recharge expiry date. On expiry of extended validity, balance of Rs.24/- will get deducted from your Vodafone account and validity will get extended up to 14 days.

Thanks

Conclusion

✔️If you do not recharge then ₹24 will be deducted every 14 days just to keep incoming active.

✔️If no balance is there then within 90 days number will be disconnected

✔️ No other packs like sms pack will extend validity

✔️ ₹625+ per year just to keep sim active as per this

Deal Subedar Deal Subedar
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sad news indeed

Deal Lieutenant Deal Lieutenant
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How to stop auto deduction?

Pro Analyst Pro Analyst
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*444*24*0# for disabling auto Deduction in Vodafone. (Was working 4 months before)

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Deal Newbie Deal Newbie
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Vodafone is doing DAYLIGHT ROBBERY! I never got any SMS and they deducted the 24 Rupees BEFORE the expiry date. Vodafone-IDEA is a CROOK No 1 They should be ashamed of themselves for CHEATING customers and STEALING their money!

Benevolent Benevolent
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To stop auto-debit, for Idea :dial *369*240#, for Vodafone *444*24*0#
I haven’t checked if they are still working or not. I disabled auto-debit around a year ago IIRC and it continues to hold.
VAS/WAP deductions OTOH happen regularly on a monthly basis. If the no. is switched off altogether it usually doesn’t happen. Otherwise there’s no stopping these filthy crooks. You can place a request for blacklisting of your nos. for VAS but its only valid for 6 months. Better than nothing I guess. I have had success most of the time in getting refunds from Vodafone (only once from Idea) but I don’t have the patience to deal with this crap anymore.

Deal Cadet Deal Cadet
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*444*46# working for me gujarat

replyuser
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