https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8365762
welcome benefits of axis neo card
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Fellow dimers in January i applied for axis neo card which got delivered on february 2 later on 3rd february i made my first transaction which entitles me for some welcome benefits like amazon and blinkit gift cards worth Rs 250 each, zomato pro subscription and tata 1mg subscription within 45-60 days from 1st transaction date. Now more than 60 days has been passed and i have complained multiple times to axis but everytime they issue service request and closes it without giving any response. Till now i have complained 3 times but haven’t received any response so finally today i wrote an email to axis nodal officer. Previously axis customer care were saying we have sent a SMS on registered number containing link for welcome benefits but I haven’t received any SMS and now they are saying wait till april 22nd, what can i do next is their any other way to claim those welcome benefits. Earlier someone mentioned here on desidime that a website is their for claiming those welcome benefits which is axis thriwe but it is asking for membership ID for registering and i don’t have it kindly help me out
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https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8365777
Not having any axis card but their customer as poor as expected. Write another email to nodal officer mentioning you will escalate it to rbi ombudsman if issue not resolved soon.
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8365782
guest_999 wrote:Not having any axis card but their customer as poor as expected. Write another email to nodal officer mentioning you will escalate it to rbi ombudsman if issue not resolved soon.
Today i sent an email to axis nodal officer if didn’t get i positive response till weekend than will write to their nodal officer
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8365873
I think, only if u pay any fees… U are eligible for those benefits…
I got the card last year for free so i didn’t get those benefits…
Go to axis website & check card details… I remember, it was mentioned over there…
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8365886
Parashuuram wrote:I think, only if u pay any fees… U are eligible for those benefits…
I got the card last year for free so i didn’t get those benefits…
Go to axis website & check card details… I remember, it was mentioned over there…
Bro my card is paid
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8366047
rahulsoni0706846 wrote:
Sorry bro don’t have idea about the welcome benefits via axis thriwe. Like others said hope nodal officer or ombudsan help you out. Also if they are saying SMS is sent, they should be able to send it again right ?
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8366058
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Random123 wrote:Sorry bro don’t have idea about the welcome benefits via axis thriwe. Like others said hope nodal officer or ombudsan help you out. Also if they are saying SMS is sent, they should be able to send it again right ?
Yeah requested them to send SMS multiple times but I haven’t received any of those SMS
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8366095
I got didn’t got 250 rs amazon gv yet
3 month passed
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8368666
Update: got my welcome benefits for neo card today
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8534169
I am facing the same issue now, I spoke to customer service team. They ve sent me a SMS, asked me to click on it. it has redirected to page related to axis bank benefits asking me to register, there the 1st column is Membership ID, can you help me with that?
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8534234
anithin09786 wrote:I am facing the same issue now, I spoke to customer service team. They ve sent me a SMS, asked me to click on it. it has redirected to page related to axis bank benefits asking me to register, there the 1st column is Membership ID, can you help me with that?
Membership id should be there in sms itself if not contact axis bank on twitter they will help you
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8534360
oh ya, I thought it is a coupon code, but it is the Membership ID. Thank you for the info
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8816894
Amazon coupon 250
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8817151
is your card free or chargeable ?
https://www.desidime.com/discussions/welcome-benefits-of-axis-neo-card?page=1#post_8988941
Welcome gift is not received
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