What to do now? Amazon not giving me eligible cashback.

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Deal Cadet
newton_baba

So I collected one Amazon reward of rs 1000 and ordered a laptop. 




Now customer care denied from giving cashback. He was talking very rudely with me. "Ha toh sir consumer court me chale jaiye" dude wtf?


I told him that I have reward collected and i should receive cashback. The reward was one time per user. And when I try to buy same product it shows cashback.


What to do now? Any other way? I contacted them via phone call.

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Commentator Commentator
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order same product with the cashback and cancel the previous one, i suppose 

Deal Cadet Deal Cadet
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i got 10k discount on my order. now the cashback is limited to 7k.
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Deal Subedar Deal Subedar
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Have you taken screenshot of cashback showing on payment page ?

Deal Baba Deal Baba
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First check Terms Conditions and payment method.

Then add proof here for better understanding of the situationnn


Deal Cadet Deal Cadet
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i tried going to same product page and payment option. they still showing 1000 rs cashback with sbi card. and i read all t&c points(boring work) and yes i am correct. i am eligible for cashback
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Like Magnet Like Magnet
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You must've told him that you will go consumer court lol and then he replied like that.

Anyway, You can't do much because thats why system is f**ked up in this country.

Save your time bro..its not worth it.

Deal Cadet Deal Cadet
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yup i told him that there are cases where system was showing wrong info.

he was like sir system me nahi show ho raha. dude your system is wrong that's why i am contacting you
Benevolent Benevolent
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Was the final payment page of Gayzone showing Rs 1000 cashback?

Deal Cadet Deal Cadet
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i do not know. i was in hurry because i was getting good discount. i have that reward in my account. 



even if i check now the page shows 1000 rs cashback for same product same payment method
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Deal Major Deal Major
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Complain on X with all proofs of the offer eligibility

Analyst Analyst
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Order delivered?

Deal Cadet Deal Cadet
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yes
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Heart of Gold Heart of Gold
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pls share here

1.product link

2. reward Link

3. payment ss containing all discounts

Deal Cadet Deal Cadet
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HP 15s Core i5 12th Gen (16GB RAM/512GB SSD/FHD/MS Office 21 /Backlit Keyboard /15.6-inch (39.6 cm)/FHD/Windows 11/Silver/1.69 kg) fy5009TU Laptop https://amzn.in/d/h...xm


1000 rs cashback on 29,999k+ laptop purchase.

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Deal Cadet Deal Cadet
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@TridentDG @Gulag-Survivor The product did not have Amazon packaging, only HP packing. Is there something fishy?

Deal Baba Deal Baba
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That's not fishy, if the box is intact.

Deal Subedar Deal Subedar
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If you have a screenshot of the cashback getting applied at the time checkout (review order) then you can send it to the customer service otherwise you can forget about it. They won't entertain you.

Deal Cadet Deal Cadet
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I did not took the screenshot, I just ordered.

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Helpful Helpful
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Contact customer care again, sometimes you get idiots who are not ready to understand. Try your luck again.

Heart of Gold Heart of Gold
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prima facie, observed that the product link and reward link shared by OP doesn't qualify for ₹1000 cashback 

Product Link

HP 15s Core i5 12th Gen (16GB RAM/512GB SSD/FHD/MS Office 21 /Backlit Keyboard /15.6-inch (39.6 cm)/FHD/Windows 11/Silver/1.69 kg) fy5009TU Laptop

https://www.amazon.in/dp/B0D4...6R

Reward Link 

https://www.amazon.in/h/rewards/dp/amzn1.reward...

eligible Products: https://www.amazon.in/l/100897...31

Deal Cadet Deal Cadet
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Oh, 1000 ka nuksaan ho gaya.

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Deal Cadet Deal Cadet
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Wow,You got this in 30k buddy. If the cashback shows on the payment page, only then you receive the cashback.

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