Hot Deal Woohoo elite gcs bought on Snapdeal showing zero balance

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Deal Major
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Hello guys,
Ran into serious loss. Few weeks back, bought 5 woohoo Elite gcs each worth 2000 from Snapdeal. When I’m trying to add them now, showing zero balance all of them.

Contacted woohoo, they are saying to contact Snapdeal.

Please help me with suggestions.

@A2Zdeals

72 Comments  |  
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Deal Subedar
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I just checked mine…It is showing correct value.

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Deal Major
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prabhatk26 wrote:

I just checked mine…It is showing correct value.

All 5 gcs showing zero balance.. sob When I contacted woohoo cc, they told gcs  were redeemed on 2nd December.. But I never redeemed them..

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Deal Lieutenant
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skaluva wrote:

All 5 gcs showing zero balance.. sob When I contacted woohoo cc, they told gcs  were redeemed on 2nd December.. But I never redeemed them..

Redeemed for what fk gv? Check on the quicksilver page who used the fk gv.

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Simbha3 wrote:

Redeemed for what fk gv? Check on the quicksilver page who used the fk gv.

I’m not sure.. Will check it out. But how come I’m able to add them again if someone redeemed already??

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Deal Subedar
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Maybe they have blocked it due to  incomplete KYC. As you purchased Rs50000 GV.

“In the event the beneficiary/Know Your Customer (KYC) details are found to be incorrect/insufficient, Qwikcilver Solutions retains the right to cancel the Gift Card issued”

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Deal Subedar
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Try to contact Qwikcilver.

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SleeperRAW wrote:

Maybe they have blocked it due to  incomplete KYC. As you purchased Rs50000 GV.

“In the event the beneficiary/Know Your Customer (KYC) details are found to be incorrect/insufficient, Qwikcilver Solutions retains the right to cancel the Gift Card issued”

My bad.. I bought 5 gcs each worth 2k.. Total 10k.. In tension, I mentioned as each 10k in description.. I didn’t realize until u mentioned 50k… Anyways corrected now..

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Deal Subedar
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skaluva wrote:

Showing as GIFTBIG-CORPORATE in merchant column.. Redeemed on 2nd December… Not sure what it is

But today is 6th December. Anyways, do it have any invoice number?

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SleeperRAW wrote:

But today is 6th December. Anyways, do it have any invoice number?

Yes it has.. For one gc no, this is invoice no WO001231642

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Deal Subedar
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Are you able to see any name on top right corner of GV statement page?

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SleeperRAW wrote:

Are you able to see any name on top right corner of GV statement page?

Yes I see.. Something like Terry Mc

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Deal Subedar
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skaluva wrote:

Yes I see.. Something like Terry Mc

This guy has redeemed your GV.

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Deal Lieutenant
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SleeperRAW wrote:

This guy has redeemed your GV.

I think it is some kind of slang

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skaluva wrote:

Yes it has.. For one gc no, this is invoice no WO001231642

And the invoice number is Woohoo order I’d.

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SleeperRAW wrote:

This guy has redeemed your GV.

Omg..  How?? My yahoo account got hacked?? I got gc details to my yahoo..

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Deal Subedar
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But still, I am not able to understand why the redeemed date is 12th December.

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Deal Subedar
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Any email address or phone number in my profile section located on the left of GV statement webpage?
Most probably it would be your name and phone number.

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SleeperRAW wrote:

But still, I am not able to understand why the redeemed date is 12th December.

No no.. It’s 2nd December only.. I mentioned wrongly initially in hurry but later corrected it

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SleeperRAW wrote:

Any email address or phone number in my profile section located on the left of GV statement webpage?
Most probably it would be your name and phone number.

Yes.. It’s showing my name and phone no only.. Even for that Terry Mc gc..

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Deal Subedar
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skaluva wrote:

Yes.. It’s showing my name and phone no only.. Even for that Terry Mc gc..

Please post SS here, hiding card details

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Deal Subedar
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Any updates @skaluva , file a case in nearby cyber department.

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dlhntr wrote:

Any updates @skaluva , file a case in nearby cyber department.

No bro… I raised complaint with Snapdeal.. They r saying something suspicious as all gvs showing zero balance… They said they escalated the issue and get back to me in 48hrs

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dlhntr wrote:

Any updates @skaluva , file a case in nearby cyber department.

after these days of investigation, snapdeal saying everything fine at their end and asking me contact woohoo customer care.
when i contacted woohoo customer care, they are saying file FIR and submit FIR copy to snapdeal and they will investigate further..

Anyone has experience on filing FIR on these cases with cyber crime dept? Do they even consider all these cases??

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skaluva wrote:

after these days of investigation, snapdeal saying everything fine at their end and asking me contact woohoo customer care.
when i contacted woohoo customer care, they are saying file FIR and submit FIR copy to snapdeal and they will investigate further..

Anyone has experience on filing FIR on these cases with cyber crime dept? Do they even consider all these cases??

Yes Cyber department consider financial fraud cases, File an FIR with all the message Mails Order details in Hard Copy.
Amount of fraud occurred.
They will also investigate and you will receive quick response after this process.

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