woohoo FRAUD

Even mobikwik does the same morning evening night all day😄

you must have rcvd SMS with some ref number tweet them those details

or UPI charge back

how to do UPI charge back?

Contact them at [email protected]

@Andhra_Abbayi  

Woohoo said the refund happened yesterday, but it is not yet credited in Amazon pay wallet.

In amazon pay balance upi transaction, if it fails or success(both the ends) then it's okay. But transaction is successful and merchant doesn't receive money then you are in such a mess. 

woohoo said that they have issue the refund on last week thursday, but it is not credit in amazon yet.
amazon customer care is saying the money is stuck with bank and they have raised a ticket with bank.

what should i do now? the amount is 4600 and date of transaction is oct1.

This is what payu is saying

Hi, as checked refund was successfully initiated on 2022-10-07 of INR 4600 for PayU id 15973615382Please find the needful Bank ARN no. for your reference xyz. Hope this helps.

But Amazon customer care is saying that this id is for Amazon to payu.

Amazon is asking to get transaction I'd for payu to Amazon 

How to get that id

I have similar situation where money got deducted from Amazon UPI but not credited to reciving end via billdesk. Billdesk has shared ARN number of refund transaction but Amazon is saying since there's a UPI reference number showing in payment history of the transaction, it's a proof that payment was successful as it is generated at recieving end only. When I told billdesk has shared the ARN number, they said we can't check anything with that. They asked me to get full transaction details from billdesk for the transaction date, I said why will any company share this private info he disconnected the call.

I filed a complaint on amazon on consumer complaint, lets wait for amazon grievance officer to reply.

I had a doubt, Amazonpay Wallet UPI is not enabled yet for refund mechanism.

So, i send Rs1 from my bank account to my Amazonpay wallet UPI (@ amazonpay) to check but money is instantly successfully credited to my Amazonpay wallet. 😀

So, i guess manual refund is credit but if transaction failed or refund on same transaction number then i guess Amazon still not enabled auto refund on same transaction number.

Also remember one important thing, You amazon wallet mini kyc limit is 10k, if you already used your Wallet limit then you can't receive refund on same month, next month i guess Amazon need to manually credit your pending amount.

I created a ticket in consumer help line they closed the ticket saying there is no order id.

how do we get order id for upi transaction?

The refund not yet received, what should I do now.

Customer care are saying transaction is successful.

Woohoo saying refund is successful.

I don't know with whom the money is?

refund not yet received. upi charge back did not work. consumer helpline did not work.

can you please share amazon wallet nodal officer.

Can anyone share