Zomato Edition Card Birthday Txn

293°
Deal Cadet
MontuRocks

I did a transaction on my birthday at 12:07 AM. Transaction was showing eligible for 10 cashback. But when transaction settled by bank they settled in previous date and updated cashback to 1.5%.

I have already shared otp and transaction msg screenshot with time to RBL. But there response is same that as per their system transaction done on past date.

Any one experienced this issue ?

Any suggestion here.

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Deal Lieutenant Deal Lieutenant
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always avoid doing such transactions right after 12. else do by 1 or 2 or in the morning. Mostly bank system take last date if we do such transactions.

I also thought of using it on b’day at night but was aware of such dispute so did all transactions in the morning. and got 10%
you an raise dispute if you have any screenshot of email or sms with time but no surety

Lucknow Super Giants Lucknow Super Giants
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Most of the banks do the same. It’s because all the transactions are processed (rewards and cashbacks mostly)  during night by a job that run on their database. If you do your transaction between 12 and 3 am it will most probably be considered as done the previous day. On a safer side, if you want any rewards to be claimed on that particular day, kindly do the transaction after 6 am.

Even for AMEX, transactions before 2am are considered as done in the previous day. It will vary from bank to bank and from time to time.

Deal Cadet Deal Cadet
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aditsam5858 wrote:

Most of the banks do the same. It’s because all the transactions are processed (rewards and cashbacks mostly)  during night by a job that run on their database. If you do your transaction between 12 and 3 am it will most probably be considered as done the previous day. On a safer side, if you want any rewards to be claimed on that particular day, kindly do the transaction after 6 am.

Even for AMEX, transactions before 2am are considered as done in the previous day. It will vary from bank to bank and from time to time.

for Amex it is always better to do the transaction after 9:30 or 10:30 am as their servers are based out of US as of now. 

Deal Cadet Deal Cadet
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Should have waited, given you had whole day to accumulate those credits. Now have to deal with RBL CC, do let us know how it went on with them. And belated birthday wishes to you 🎂🎈

Chennai Super Kings Chennai Super Kings
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bro 12 bje apne birthday pe apna hi cake order kr rahe the kya? Cake to family walo ko lana tha. 🤪 or agar cake nhi order kr rahe the to 12 bje to aadmi logo ki wishes ka dhanywaad de raha hota h or tum zomato pe lge pde the😅

Montu bhai ko birthday ki subhkamnaye. 1.5% se jyada to mera debit card hi de deta h😂😂

Deal Subedar Deal Subedar
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chota_chattri wrote:

bro 12 bje apne birthday pe apna hi cake order kr rahe the kya? Cake to family walo ko lana tha. 🤪 or agar cake nhi order kr rahe the to 12 bje to aadmi logo ki wishes ka dhanywaad de raha hota h or tum zomato pe lge pde the😅

Montu bhai ko birthday ki subhkamnaye. 1.5% se jyada to mera debit card hi de deta h😂😂

Which debit card??? 

Deal Cadet Deal Cadet
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https://cdn0.desidime.com/attachments/photos/766329/medium/montu.jpg?1652174948

Don’t worry bro! Just share all the necessary proofs with RBL credit card team and they will rectify it manually from the backend. As mentioned by other dimers, do not transact at night after 12 am especially when there is any cashback offer. Always prefer to transact after 9 am for cashback offers. For instant discount offers, you can transact on or just after 12 am as discounts will be applied instantly before payment. Also get in touch with Zomato customer care.

Deal Lieutenant Deal Lieutenant
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…hbd op…

…by the way what was the transaction about..i mean amount…online offline…so that we can keep these things in mind…

..cheers bro….

charity is rarity

but it will bring prosperity and hilarity

for you….our solidarity.😄

Deal Cadet Deal Cadet
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I did 3 txn between 12:07 AM and 12:15 AM. One transaction they posted in previous date. Other two got 10%.

Deal Cadet Deal Cadet
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Deal_Freak wrote:

https://cdn0.desidime.com/attachments/photos/766329/medium/montu.jpg?1652174948

Don’t worry bro! Just share all the necessary proofs with RBL credit card team and they will rectify it manually from the backend. As mentioned by other dimers, do not transact at night after 12 am especially when there is any cashback offer. Always prefer to transact after 9 am for cashback offers. For instant discount offers, you can transact on or just after 12 am as discounts will be applied instantly before payment. Also get in touch with Zomato customer care.

Thanks… Mail raised.

Hotshot Hotshot
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Happy Birthday bhai.. i had used Zomato card on my birthday also and earned nice rewards.. reached milestone also. 2-3 parties nikal gaye

Deal Cadet Deal Cadet
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It’s a task bro. It happened with me at SBI Credit card. Inspite of all proofs including transaction email screenshot with time AND transaction sms time AND SBI Card app showing proper date when “in process” state…
But all they will do is check statement.
It’s all waste.
Executive bounded by company rules have to act blind I guess.
Don’t waste much of your time.

Like Magnet Like Magnet
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They blocked my card… Zomato classic CC is un reliable on birthdays

Deal Lieutenant Deal Lieutenant
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shriAyodhya wrote:

They blocked my card… Zomato classic CC is un reliable on birthdays

How much you spent? Sometime they put temp block because of sudden transactions.

Like Magnet Like Magnet
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bohemian wrote:

How much you spent? Sometime they put temp block because of sudden transactions.

134000 Only sleepy sob

Like Magnet Like Magnet
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bohemian wrote:

Call customer care, they will unblock

They have unblocked it now but what’s the point

Now it will be used next year

Deal Subedar Deal Subedar
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bohemian wrote:

Call customer care, they will unblock

It’s a block due to misuse I think. Temporary block means they will call and email about it and ask consent to unblock.

Edit: They unblocked for me in 3 minutes of sending my consent via email. Then why did you lost all your day?

Deal Lieutenant Deal Lieutenant
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shriAyodhya wrote:

They have unblocked it now but what’s the point

Now it will be used next year

Most cc companies put temp block when sudden transactions happen. But unblock cards after few hours or by calling cc. It happened with all

Deal Lieutenant Deal Lieutenant
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prem4998 wrote:

It’s a block due to misuse I think. Temporary block means they will call and email about it and ask consent to unblock.

Edit: They unblocked for me in 3 minutes of sending my consent via email. Then why did you lost all your day?

Its temporary

Deal Subedar Deal Subedar
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bohemian wrote:

Its temporary

3 days ago they did it for me. They will call within 5 mins. If we miss then they email us immediately and unblock as soon as we send our consent.

Deal Subedar Deal Subedar
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I got this card in April and my birthday is in jan, what I fear is the way people are usiing before my next birthday some limitations would be put. 😭

Excuse me miss! What is the procedure to change doB plz? 😢

Deal Subedar Deal Subedar
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jambui wrote:

I got this card in April and my birthday is in jan, what I fear is the way people are usiing before my next birthday some limitations would be put. 😭

Excuse me miss! What is the procedure to change doB plz? 😢

Same boat. Birthday in dec, and I can use it for lacs on birthday. But who knows the future ….. disappointed sob sob

Deal Lieutenant Deal Lieutenant
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Manitian wrote:

Same boat. Birthday in dec, and I can use it for lacs on birthday. But who knows the future ….. disappointed sob sob

+1 in October

Deal Newbie Deal Newbie
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Made purchase on brithday and got the card blocked. struggling to unblock the card.

Deal Cadet Deal Cadet
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Even i have to wait till october
Got card after bday ok_woman

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