Zoom Car scam

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Chennai Super Kings
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Hi Friends,

I did advance zoom car booking last December and cancelled it immediately . Zoom car said that it will refund the money after deducting 200 Rs service charge. However i did not receive any refund nor a reply from zoom car. I disputed the amount within 5 days of this scam but Axis bank responded saying that the merchant confirms that service is rendered to the customer. However I provided all evidence and proof that service is not rendered but why are banks supporting these types of scams?

I thought it was only me but when I searched online, I found that there are a lot of scams related to it. Please see all complaints https://twitter.com/ZoomCa...ia here . However nobody took any action against this fraud zoomcar.

Please let me know what can be done since it’s been almost 3 months but still refund is pending and even the dispute goes in the merchant favor saying service is rendered. I’m also worried that banks can cheat customers anytime for the same reasons.

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We used zoom car last year sept, Still advance amount is not received

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raise complaint on pgportal against both bank and zoom for mental harassment

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Majestic wrote:

raise complaint on pgportal against both bank and zoom for mental harassment

But that’s only for government agency right? do they support private ones too?

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deals44u wrote:

But that’s only for government agency right? do they support private ones too?

at least banks are there

https://cdn0.desidime.com/attachments/photos/669858/medium/7437351lCsu6l7.png?1615025122

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Got my money back as well, althout it took them full one year to make up their mind!!! joy

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gauravnandwanii wrote:

Which thing worked for getting refund?

Nothing actually worked. I stopped pushing them ages back as didn’t see any sense. But suddenly got the message yesterday to claim refund!

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deals44u wrote:

Nothing worked. However they sent refund through cashfree link.

they might have got a new bakra to refund your money smile

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pentiumd wrote:

they might have got a new bakra to refund your money smile

Ha ha lol yeah still there are so much pending for so many users. Twitter is full of complaints and they just said that it will take time.

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deals44u wrote:

Ha ha lol yeah still there are so much pending for so many users. Twitter is full of complaints and they just said that it will take time.

yes it takes time to get new bakras for clearing dues of old ones.

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deals44u wrote:

I escalated but nothing had happened till now

so what happened to ticket status in pgportal?

I had created ticket for idfc bank and got reply from bank representative, it was delayed though and matter was resolved already

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Majestic wrote:

so what happened to ticket status in pgportal?

I had created ticket for idfc bank and got reply from bank representative, it was delayed though and matter was resolved already

I think because of the Pgportal complaint only, I got the refund.

Missing