Zoom Car scam
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Hi Friends,
I did advance zoom car booking last December and cancelled it immediately . Zoom car said that it will refund the money after deducting 200 Rs service charge. However i did not receive any refund nor a reply from zoom car. I disputed the amount within 5 days of this scam but Axis bank responded saying that the merchant confirms that service is rendered to the customer. However I provided all evidence and proof that service is not rendered but why are banks supporting these types of scams?
I thought it was only me but when I searched online, I found that there are a lot of scams related to it. Please see all complaints https://twitter.com/ZoomCa...ia here . However nobody took any action against this fraud zoomcar.
Please let me know what can be done since it’s been almost 3 months but still refund is pending and even the dispute goes in the merchant favor saying service is rendered. I’m also worried that banks can cheat customers anytime for the same reasons.
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But that’s only for government agency right? do they support private ones too?
I escalated but nothing had happened till now
so what happened to ticket status in pgportal?
I had created ticket for idfc bank and got reply from bank representative, it was delayed though and matter was resolved already
Better to use Amex for such cases.
Bade bade deso me aise chote chote baate hote raheti hai 
Which thing worked for getting refund?
Got my money back as well, althout it took them full one year to make up their mind!!! 
We used zoom car last year sept, Still advance amount is not received