Activate Jio Sim Problem

292°
Deal Cadet
akshayw

Had applied for jo sim last week and today got the sms that its ready for televerification.It is being used on asus laser 2 phone from which i got the bar code.As my phone is not volte i had to call the 1800889999 to get my data activated.But on my voda number the never got connected.So download jio join app and called 1977 from it for verification.Got the number verified but the moment i got the sms that the services are activated.I am not able to call or use data on it.It says that balance on yur number has finished and says to do a recharge and for data it says that i have already exhausted my data.How am i supposed to use this sim ? In my jio app i cannot login with data on .I already made a jio id through wifi and already downloaded all apps.Customer care says get your sim changed .Any help on what to do ??

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Deal Cadet Deal Cadet
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Make sure you activate the offer on MyJio app by downloading 5 apps.

Deal Cadet Deal Cadet
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Thats the problem i downloaded the apps and created the jio id from wifi.When i try to login from data to activate the offer its does not go through.Either it times out or does not show any offer to activate unlimited in it.

Deal Newbie Deal Newbie
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Just login at jio.com using your email id and password, your unlimited should be activated. Also try to login to my jio app using the SKIP option, this might also activate the offer.

Deal Cadet Deal Cadet
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Tried none working .Strange thing is its still generating a code for welcome offer for my cellphone https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

Deal Lieutenant Deal Lieutenant
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@akshayw wrote:

Thats the problem i downloaded the apps and created the jio id from wifi.When i try to login from data to activate the offer its does not go through.Either it times out or does not show any offer to activate unlimited in it.

torn off WiFi. turn on 4g.
keep sim in slot1.
uninstall and reinstall joinjio if u r data permits and give it all permissions.

Me too using same phone. I activated through this process

Deal Cadet Deal Cadet
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data is not working thats the problem.

Deal Major Deal Major
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@akshayw wrote:

data is not working thats the problem.


Yes that’s the issue, few are facing it. Tweet @JioCare with all the details, they will activate unlimited offer on your number, but it might take some days again.

Shopping Friend Shopping Friend
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If anyone not able to activate there Unlimited preview offer.
Ping me with your Jio login details I will activate. https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif

Deal Captain Deal Captain
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@viSH wrote:

If anyone not able to activate there Unlimited preview offer.
Ping me with your Jio login details I will activate. https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif


https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

Deal Cadet Deal Cadet
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@viSH wrote:

If anyone not able to activate there Unlimited preview offer.
Ping me with your Jio login details I will activate. https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif

Pinged you the details bro whenever you can acrivate please do.Thanks for your help in the case appreciate it.

Deal Cadet Deal Cadet
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My no is still not ready for televerification 7 days have passed https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif
I purchased sim 15 days bk https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

What to do now ???

Deal Cadet Deal Cadet
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@lostdrms wrote:

My no is still not ready for televerification 7 days have passed https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif
I purchased sim 15 days bk https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

What to do now ???


Did you get your Jio order number in SMS?

Deal Cadet Deal Cadet
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@akshayw wrote:

Tried none working .Strange thing is its still generating a code for welcome offer for my cellphone https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif


After how many days receiving the order number you got verification message?

Deal Cadet Deal Cadet
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@dd_125 wrote:


@akshayw wrote:

Tried none working .Strange thing is its still generating a code for welcome offer for my cellphone https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif


After how many days receiving the order number you got verification message?

3 days

Deal Cadet Deal Cadet
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@dd_125 wrote:

@lostdrms wrote:

My no is still not ready for televerification 7 days have passed https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif
I purchased sim 15 days bk https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

What to do now ???


Did you get your Jio order number in SMS?


Ya 7 days bk still not activated

Deal Cadet Deal Cadet
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Can anyone tell their customer care no

Deal Captain Deal Captain
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@lostdrms wrote:

Can anyone tell their customer care no


Reliance Jio National Telephone Support Numbers
1800-88-99999 (From other operator) Reliance Jio 24 Hours Toll Free Number.
199 (From Jio number) Reliance Jio Customer Care Support Number.
1977 (For HD calling) Reliance Jio Tele Verification Phone Number.

Deal Lieutenant Deal Lieutenant
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@lostdrms wrote:

My no is still not ready for televerification 7 days have passed https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif
I purchased sim 15 days bk https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

What to do now ???


just call 18008901977 from any number and punch jio number , if it asks for document id, then your sim is ready for televerification. otherwise it will transfer you to customer care which means your sim is not ready for activation as of now

Deal Cadet Deal Cadet
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@AppY_NeO wrote:

@lostdrms wrote:

Can anyone tell their customer care no


Reliance Jio National Telephone Support Numbers
1800-88-99999 (From other operator) Reliance Jio 24 Hours Toll Free Number.
199 (From Jio number) Reliance Jio Customer Care Support Number.
1977 (For HD calling) Reliance Jio Tele Verification Phone Number.

Now they are not picking up calls on 18008899999

Deal Cadet Deal Cadet
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@vicks619 wrote:

@lostdrms wrote:

My no is still not ready for televerification 7 days have passed https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif
I purchased sim 15 days bk https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

What to do now ???


just call 18008901977 from any number and punch jio number , if it asks for document id, then your sim is ready for televerification. otherwise it will transfer you to customer care which means your sim is not ready for activation as of now


I sent a msg to them on twitter

Deal Lieutenant Deal Lieutenant
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@lostdrms wrote:

@vicks619 wrote:

@lostdrms wrote:

My no is still not ready for televerification 7 days have passed https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif
I purchased sim 15 days bk https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

What to do now ???


just call 18008901977 from any number and punch jio number , if it asks for document id, then your sim is ready for televerification. otherwise it will transfer you to customer care which means your sim is not ready for activation as of now


I sent a msg to them on twitter

will not help much, i sent them msg on twitter on 19th august they replied to me yesterday that your number is activated where as it got activated on 20th itself https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Deal Cadet Deal Cadet
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@vicks619 wrote:

@lostdrms wrote:

My no is still not ready for televerification 7 days have passed https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif
I purchased sim 15 days bk https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

What to do now ???


just call 18008901977 from any number and punch jio number , if it asks for document id, then your sim is ready for televerification. otherwise it will transfer you to customer care which means your sim is not ready for activation as of now


I have got SIM package but number is not there on it. How to find Jio number?

Deal Lieutenant Deal Lieutenant
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@dd_125 wrote:

@vicks619 wrote:

@lostdrms wrote:

My no is still not ready for televerification 7 days have passed https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif
I purchased sim 15 days bk https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

What to do now ???


just call 18008901977 from any number and punch jio number , if it asks for document id, then your sim is ready for televerification. otherwise it will transfer you to customer care which means your sim is not ready for activation as of now


I have got SIM package but number is not there on it. How to find Jio number?


http://cdn2.desidime.com/assets/textile-editor/...
https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif how is it possible, the number is written on the back of the orange outer packing

Deal Cadet Deal Cadet
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i can help anyone facing issue with activating jio simcard.

Pm me with your queries!
happy to help!:lol:

Deal Subedar Deal Subedar
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@lostdrms wrote:

@AppY_NeO wrote:

@lostdrms wrote:

Can anyone tell their customer care no


Reliance Jio National Telephone Support Numbers
1800-88-99999 (From other operator) Reliance Jio 24 Hours Toll Free Number.
199 (From Jio number) Reliance Jio Customer Care Support Number.
1977 (For HD calling) Reliance Jio Tele Verification Phone Number.

Now they are not picking up calls on 18008899999


They must set this as auto response

Deal Subedar Deal Subedar
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Purchased 2 sims on 29th but none activated till now. Will wait till today else will visit the local Jio office tomorrow and get them activated personally.

Deal Cadet Deal Cadet
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@sunnie wrote:

@lostdrms wrote:

@AppY_NeO wrote:

@lostdrms wrote:

Can anyone tell their customer care no


Reliance Jio National Telephone Support Numbers
1800-88-99999 (From other operator) Reliance Jio 24 Hours Toll Free Number.
199 (From Jio number) Reliance Jio Customer Care Support Number.
1977 (For HD calling) Reliance Jio Tele Verification Phone Number.

Now they are not picking up calls on 18008899999


They must set this as auto response


Lol

Deal Cadet Deal Cadet
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@vicks619 wrote:

@lostdrms wrote:

@vicks619 wrote:

@lostdrms wrote:

My no is still not ready for televerification 7 days have passed https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif
I purchased sim 15 days bk https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

What to do now ???


just call 18008901977 from any number and punch jio number , if it asks for document id, then your sim is ready for televerification. otherwise it will transfer you to customer care which means your sim is not ready for activation as of now


I sent a msg to them on twitter

will not help much, i sent them msg on twitter on 19th august they replied to me yesterday that your number is activated where as it got activated on 20th itself https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


Dnt knw hw much it helped but it got activated

Deal Cadet Deal Cadet
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@lanny25 wrote:

Purchased 2 sims on 29th but none activated till now. Will wait till today else will visit the local Jio office tomorrow and get them activated personally.


going to jio office will not help better wait 7 days after u receieve order no or call customer care

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