I am not able to send or receive sms from my airtel sim card since last two weeks. I was using Moto E. Then upon reading previous post, I tried to check the sim in a Nokia handset. I set the SMSC and other settings but still I wasnt able to send any sms. When I am dialing *121# it prompts “This service is not alllowed”. Many airtel users have faced this issue (read on internet). The motive behind this post is to get firsthand solution to this issue from users who have faced and solved this problem. Please help me out here.
Check this thread
Check this thread
There is no working solution posted here.
I too faced the same issue..on checking settings found message centre number is changed..set it to original number..it worked for me
I am using Moto E and the sim card is in sim2 slot. I tried dialing ##4636## and update smsc but then it only shows me smsc of sim1. And there is no other setting that i cud find to change or update smsc😓
@vicks619 wrote:Yep thats true..
Thanks anyway @@@[email protected]@ @@@[email protected]@
always post the solution, there are many like you in the same boat and end up creating multiple thread when solution is not provided
Solution : I called up airtel complaint number 198 and directly went on to talk to a cc representative. I told him about the issue and asked him to transfer my call to a higher authority. He raised my complaint and I even asked him to enable sim services from their end if they have been disabled. He said the complaint wud be resolved in 48 hours but ig it was resolved within 12hours. Hopefully this works for anybody else who faces the same problem.
Here is the best solution for your problem Airtel Message Center Number from here.
Try Changing the message service no(Messages> Setting> More Setting> Text Messages> Message Centre) to +919895051914 (For Airtel Kerala Circle) and input mode to automatic. (Other states try calling airtel customer care; dial 198 or 121 and go for blackerry services to talk directly to customer service representative).
Hope this helps