[Alert] Freecharge used for Free Recharge of Bi...

[Alert] Freecharge used for Free Recharge of Bitcoin accounts

Score: 2 Votes: 2
Score: 2 Votes: 2
Dd
Deal Subedar
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Freecharge used for Free Recharge of Bitcoin accounts

Nearly 100 customers of e-wallet FreeCharge lost 8,000- 10,000 across the country in cities like Chennai, Mumbai, Hyderabad, Delhi only to be restored later as the e-wallet’s system met with a phishing attack. The cases are now being looked at by the regional Reserve Bank of India cells, banking ombudsman and respective cyber crime police officials. The attacks happened between June and August 2016.
Phishing is an attempt to obtain sensitive information such as usernames, passwords, and banking details, by conning people into believing that the attempt is being made by an official/ trusted entity.

“We had been emailing then, calling them multiple times. There was no proper helpline and we got only automated responses. We didn’t hear back at all from them. Even after the article highlighting what happened at FreeCharge, the amount was reversed with no explanation,” said complainant Anupam Agarwal, who lost 10,000 on the wallet on July 24.
FreeCharge, which has 37 million customer accounts, said in an emailed response that it started reversing transactions of up to 2.9 lakh after August 19. TOI reported on August 19 that three FreeCharge customers had lost money, while using its services. Between August 19-25 customers started receiving money back into the wallets, which FreeCharge terming then as a "goodwill gesture. “FreeCharge acknowledged that its customers lost their money as a result of a ‘phishing attack’.”

A police official in Delhi’s cyber crime cell said, “On August 24, we received a complaint from FreeCharge stating that eight of its customers had lost money totaling to 77,000. We subsequently spoke to complainants.” In what could be slightly alarming, the trail leads onto bitcoin users. Bitcoins are still viewed with suspicion in India , which is currently unregulated in the country. Complainants said that they started receiving calls from regional RBI centres between August 22-23.
According to FreeCharge, the attackers, in the first instance transferred money to bank accounts. “Then they started using the account to purchase items across different websites, including Snapdeal, ClearTrip and Vodafone, where FreeCharge wallets are accepted,” said Farheen Akhtar, head -public relations, Snapdeal, a company that has close ties with FreeCharge. After the fraudsters started buying gift cards, FreeCharge stopped permitting usage of its wallet for purchase of the same. Users of e-wallets say that these companies provide no redressal mechanism, especially when they need to be contacted on an urgent basis. While the e-wallet in question sent automated messages to customers within a few minutes, that is not as effective as banks freezing accounts real-time, when we report debit card loss.

http://timesofindia.indiatimes.com/business/ind...

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7 Comments  |  
7 Dimers
Chhota bheem
Deal Subedar
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129
1102
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Nice post op…

Can any expert tell what steps one need to take to prevent such things happen with us?

One thing I will do is change all pass of all wallet to txt,number,symbol and upper lower case.

Anything else to be done? Or any precautions to take?

Osho
Critic
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It’s FreeCharge again! https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Bal ganesh
Deal Subedar
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@Chotta Bheem wrote:

Nice post op…

Can any expert tell what steps one need to take to prevent such things happen with us?

One thing I will do is change all pass of all wallet to txt,number,symbol and upper lower case.

Anything else to be done? Or any precautions to take?


Its a phishing attack. No password can prevent it. You must check http address manually if it’s really desired website address or not(Before entering password etc). Also best is to always type address in address bar or use bookmarked one.

Chhota bheem
Deal Subedar
3
129
1102
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@caks2006407 wrote:


@Chotta Bheem wrote:

Nice post op…

Can any expert tell what steps one need to take to prevent such things happen with us?

One thing I will do is change all pass of all wallet to txt,number,symbol and upper lower case.

Anything else to be done? Or any precautions to take?


Its a phishing attack. No password can prevent it. You must check http address manually if it’s really desired website address or not(Before entering password etc). Also best is to always type address in address bar or use bookmarked one.

Okkk.. Thanks..kg https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Mnj
Deal Cadet
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56
188
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@caks2006407 wrote:

@Chotta Bheem wrote:

Nice post op…

Can any expert tell what steps one need to take to prevent such things happen with us?

One thing I will do is change all pass of all wallet to txt,number,symbol and upper lower case.

Anything else to be done? Or any precautions to take?


Its a phishing attack. No password can prevent it. You must check http address manually if it’s really desired website address or not(Before entering password etc). Also best is to always type address in address bar or use bookmarked one.


and reffer this toooooooo..
http://www.desidime.com/forums/request-giveaway...

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Tumblr lhhp5qv8dy1qcr3d7o1 500
Deal Subedar
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A few months back my mobikwik account was used for buying bitcoins. I just got an email that Rs.xxxx has been transferred to some random no.

Later I had to fight with mobikwik to get my money back and mobikwik took 2 months for this

Missing
Deal Subedar
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safe option is not to keep more than 500 in any wallet.

Missing