AliExpress : Things to Remember Before Purchasing

This Thread is an extension to : @goss8877 https://www.desidime.com/forums/dost-and-dimes/t...

1. Buy from Established Sellers
These sellers mostly care about their ratings and are happy to help you in case there is a problem with your order.
in Seller Details page, check for Open (years) lists the number of years has the shop existed on AliExpress. The older, the better.

Top Rated Seller is a badge given to sellers who have provided excellent service over a period of time.
Feedback Score Sellers with high feedback score are well established and are expected to provide good support around the clock.

Established sellers also have a dedicated sales & support team which is usually available around the clock and you can contact them for any issues that may have.

2. Read Complete Item Details/Description
Sometimes very useful information is included in the item details/description section. Do NOT place the order by just looking at the product title and photos, instead check the description as well and there might be certain explanations that seller has left for the buyers.

3. Seller Guarantees
For many items, sellers offer their own set of guarantees. Look for the tag Guaranteed Genuine If a product that falls under this guarantee is found to be counterfeit, you will get a full refund (shipping costs included).

4. Communicate with the Seller before Purchasing
using the Chat or Messaging system that is provided by AliExpress. Always clear your doubts and ask any item details, shipping or delivery questions you may have. Save a copy of the chat if u wish.

5. Think twice for items with a super low price
If you feel that the price of a particular item is much lower than its real value, it’s better to avoid it. These are most probably the Chinese knockoffs which look like a genuine product, but are not in reality.

6. ★ Do not open a dispute before receiving the items ★

7. Use it before confirming receipt :
When you receive the delivery of your product, don’t get too excited and confirm the receipt of the item. Do use it thoroughly for a day or two before confirming the receipt. If there is a problem with the item received, contact the seller and ask for resolution. If his replies are not helpful, chat with one of AliExpress’s support representative and discuss your problem. Open a dispute when they suggest you the same.

When all is done, do leave your feedback summing up your experience with the product and seller. Leave negative feedback (1-2 stars) if you’re not at all satisfied and if you are satisfied with your received product, don’t just forget about it. Instead, show some generosity and leave positive feedback for the seller/item. This helps in keeping the buying and selling system healthy

P.S. https://www.quora.com/Is-it-safe-to-buy-from-Al...

All The Best for your Purchases ! Happy Shopping !!