How many of you have got amazon abuse warnings and have been blacklisted? I got a mail yesterday stating that I have asked for refund for too many orders and that my account is being reviewed. If you get that mail please don’t ignore as you will never get customer support in the future. I had like 100+ orders and had not even asked for a single refund, but yesterday when I asked them for a replacement for a 8gb pendrive which was not working within an hour I got a mail stating that your account is under review for policy abuse. I tried chatting with amazon customer care, but their response and behaviour with me was indifferent, and when I spoke to a supervisor he told on my face that they don’t support policy abusers. He told me I can stop shopping on amazon if I chose to as he can clearly see that my account is blacklisted
I escalated this to CIE (account specialist team) and they came back apologizing for the blunder they did. I replied back stating that was not done and I want all my open orders amounting to around 37k be closed and all my delivered orders amounting to approx 27k be taken back including a laptop. Got a call from someone claiming to be a manager and he has promised that he would look into the issue. So please take this seriously as your address will be blacklisted.