Also if anyone knows a remedy to account closure please pm me the way to get it reopened i will be thankful.
So Let me warn you all do not take too many refunds from Amazon as they have a policy of account closure by their so called "account specialist ".
I have a bad experience with Amazon USA as they have a shipping service called lasership which is one of the worst courier company in USA. Many of my products were shown as delivered to one of my relatives address and never got delivered.
And on a couple of occasions when I complained to them they partially refunded my money voluntarily. My returns were like 4 items out of 15 purchased.
But on one fateful day i received an email stating that me and all my associated accounts (even of my relatives in USA) were closed and they will not allow any more returns or refunds as i had “too many” issues with my account.
For one of my orders they have delivered an ipad2 instead of ipad air and now they are not ready to change at all as my account is closed, so i am left with an ipad 2 having paid for ipad air.
Also all my accounts with Amazon.in are also closed and many of my returns as well as GC cash back for Diwali offer has been confiscated.
Now i shop on Amazon.in through a friend of mine.
So in short do not return too many items or accept refunds for smaller items as soon they may implement the same policy of account closure in India also. So be careful as their customer care is very helpful and offers refunds but their account specialist are very rigid. Once the account is closed its very difficult to open a new account ever in future.