Amazon + Delhivery - fake delivery update

Amazon + Delhivery - fake delivery update

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I had placed a refrigerator order on Amazon before lockdown. It was shipped via Delhivery but due to lockdown it was stuck at Bangalore hup. The seller is Cloudtail India.

The shipping address is small village in interior Dindigul District, TAMILNADU.

After around 50 days, Yesterday the status was updated with “delivered to consignee” at BANGALORE location.

I was shocked after seeing the delivery update by Delhivery. I escalated the case with [email protected]. They asked me to wait till this Tuesday for resolution.

Is there anyone faced such issues with Amazon + Delhivery ? What will happen next?

28 Comments  |  
13 Dimers
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Deal Subedar
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Same happened with me for face masks pack of 5 i bought it for 43 rs i contacted cc estimated delivery date was 8th may but they delivered on 22 april delivery was through delhivery cc said to contact after 8th may

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Deal Subedar
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And when i go through customer care their my order status is delivery for 8th may .  And in my order section it is marked as delivered.

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Deal Cadet
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Gati & Delhivery are the two worst courier services…Had to suffer a lot because of them in the past…They handle the packages badly too…Several times I got damaged home appliances when shipped with Gati & Delhivery…

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popeyethedimer wrote:

Same happened with me for face masks pack of 5 i bought it for 43 rs i contacted cc estimated delivery date was 8th may but they delivered on 22 april delivery was through delhivery cc said to contact after 8th may

Same thing happened with me also.

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Deal Subedar
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Same here, delivery address is of bangalore. But it was showing delivered in trivandrum. Contacted amazon cc. He said he can see it is not delivered and wait till 8th may as that is last date for delivery. Also got mail from seller that it was due to wrong scan from delhivery courier company.

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Alexios wrote:

Same here, delivery address is of bangalore. But it was showing delivered in trivandrum. Contacted amazon cc. He said he can see it is not delivered and wait till 8th may as that is last date for delivery. Also got mail from seller that it was due to wrong scan from delhivery courier company.

Bro, please update me when you get some solution for your issue.

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Alexios wrote:

Same here, delivery address is of bangalore. But it was showing delivered in trivandrum. Contacted amazon cc. He said he can see it is not delivered and wait till 8th may as that is last date for delivery. Also got mail from seller that it was due to wrong scan from delhivery courier company.

Also, please write to [email protected] to escalate.
Their call and chat cc are not going good. They also ask excuses

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Wrong update may be they will deliver it surely don’t worry smile

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Deal Subedar
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yuvimuthu wrote:

Bro, please update me when you get some solution for your issue.

Yes sure will update. I have already written to their cc, also via chat. Have to wait till 8th may.

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Deal Major
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Shitty Delhivery
They are only good for small packages

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popeyethedimer wrote:

What Did you got order or Refund?

Till now I have not received order… Estimated date is 7th May…I will contact them after that.

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Deal Subedar
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never happened to me with delivery
but same situation happened to me with Bluedart toungueout

but delivery is a gud courier they will sort it out .. u need not worry

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hackerboys wrote:

never happened to me with delivery
but same situation happened to me with Bluedart toungueout

but delivery is a gud courier they will sort it out .. u need not worry

+1 delhivery is good in my area but bluedart always return my parcel

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Deal Cadet
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I also written to Delhivery via email. They said they will arrange a proof of delivery of receipt smile

The tracking details itself shows package is not moved after Bangalore.. then how they are saying it is delivered to receipient who is in other state

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yuvimuthu wrote:

I also written to Delhivery via email. They said they will arrange a proof of delivery of receipt smile

The tracking details itself shows package is not moved after Bangalore.. then how they are saying it is delivered to receipient who is in other state

Dont worry bro, you would get the parcel
Happened many a times with me, sometimes to fulfill their targets they mark as delivered before the actual delivery and then deliver it after some time
The only issue would be the handling, not sure if you would get the refrigerator in the right condition from Delhivery

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The status of the shipment is changed from delivered to in transit.

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Critic
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Sushrut.B wrote:

Gati & Delhivery are the two worst courier services…Had to suffer a lot because of them in the past…They handle the packages badly too…Several times I got damaged home appliances when shipped with Gati & Delhivery…

Yes. Fucking yes. They keep saying it’s all about your locality, your specific area and stuffs like that, but I don’t care. Delhivery is what makes you feel like using slowest mode of Indian post as the most premium courier service. I mean seriously, so many instances, where I would have just punched these unprofessional idiots but refrained at the very last moment.

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Kumar07877 wrote:

+1 delhivery is good in my area but bluedart always return my parcel

+21naturals
BlueDart is shit in my area too, They had returned my ICICI Pockets Card and didn’t delivered few TMW Cards, they didn’t even attempted delivery. Phuck bluedart imp

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_One_Miller_ wrote:

+21naturals
BlueDart is shit in my area too, They had returned my ICICI Pockets Card and didn’t delivered few TMW Cards, they didn’t even attempted delivery. Got ICICI Pockets Card because I had details but no details in case TMW, lost 2-3 TMW cards. Phuck bluedart imp

confusedright
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getready wrote:

Shitty Delhivery
They are only good for small packages

Is there option to choose courier service of our choice in case of Bank DC/CC ?

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_One_Miller_ wrote:

Is there option to choose courier service of our choice in case of DC/CC ?

No such options on Amazon.

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same happened with my face masks order..
shipping location is in south and they marked it delivered in gurgaon
and they asked me to wait till may 15th….though may 8th is the estimated delivery date

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geni wrote:

same happened with my face masks order..
shipping location is in south and they marked it delivered in gurgaon
and they asked me to wait till may 15th….though may 8th is the estimated delivery date

One of the amazon cc told me that there was a glitch in delhivery system and a lot of shipments were marked without delivered

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Deal Cadet
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is there anyway to cancel order from 3rd party seller ?

amazon is showing wrong delivery updates

seller is telling cant cancel as the item is shipped…

but the item is showing delivered at different location

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See my shipment tracking history.

SHIPPING HISTORY
7 May 2020, Evening Bangalore
Shipment in transit at hub
5 May 2020, Evening Bangalore
Shipment delivered

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Deal Subedar
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geni wrote:

same happened with my face masks order..
shipping location is in south and they marked it delivered in gurgaon
and they asked me to wait till may 15th….though may 8th is the estimated delivery date

Same…. After delhivery updated wrongly and constant follow up with cc they kept on extending delivery date. First 4th then 8th then 12th then 15th. no sign of delivery and wrong update.
Finally contacted today. They said order is lost in transit now. Usual fake response and refunded the amount.

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