Amazon not issuing cashback

Amazon not issuing cashback

  • 2339 Views
  • 98 Comments
  • Last comment
  • Reasons

    Vote down Reasons

    • Invalid/User Specific Coupon/Deal : 2
    • Self Promotion : 1
    • Bad Reviews for Website/Seller : 1
Missing
Deal Newbie
54
78
2

On 01Feb2020, I placed 7 orders at Amazon for which their 3 different representatives assured me cashback on 3 different days 01/02/03 Feb’20. However, on 05Feb2020 they denied to issue cashback. I have all the proofs of cashback, screenshots, audio communication which I shared with them after that they stopped responding to my emails and tweets. What should I do next?

Twitter link: https://twitter.com/girish8192/status/122724006...

Cashback assurance screenshots:https://cdn0.desidime.com/attachments/photos/605782/original/Screenshot_2020-02-03-21-55-58-365_in.amazon.mShop.android.shopping.jpg?1582108337https://cdn0.desidime.com/attachments/photos/605786/original/Screenshot_2020-02-01-16-58-20-069_in.amazon.mShop.android.shopping.jpg?1582108409






97 Comments  |  
33 Dimers
Missing
Deal Subedar
262
1166
18

Strange That Mentioned Cashback Is Also Not Been Honored By Amazon. Is The Golden Goose Killed Now ?

Op – Is Your Amazon History Clean ?

Missing
Deal Newbie
54
78
2
TechnoFrendz wrote:

Strange That Mentioned Cashback Is Also Not Been Honored By Amazon. Is The Golden Goose Killed Now ?

Op – Is Your Amazon History Clean ?

Yeah, its all clean. I am their prime customer since prime started in India. No cheat nothing; have only one account with them. I don’t know what’s the issue at there end. They have stopped replying my emails and on call they use to apologise and say we won’t be able to issue cashback that all information we can share with you. What should I do in such scenario. I feel cheated :sad:

Missing
Deal Cadet
75
252
2

If the cashback is related to dream11 coupons then forget it.

Missing
Deal Newbie
54
78
2

No, it’s not related to Dream11. I have never used that app. These offer got automatically applied by Amazon against the offers provided like recharge, upi, shopping, etc. No dream 11 role in this.

Missing
Deal Newbie
54
78
2
AS007 wrote:

If the cashback is related to dream11 coupons then forget it.

No, it’s not related to Dream11. I have never used that app. These offer got automatically applied by Amazon against the offers provided like recharge, upi, shopping, etc. No dream 11 role in this.

Missing
Deal Lieutenant
129
5152
66

7 orders??
U could have wait till cb is given for one order now days they r crediting cb instantly or once item is shipped[amazon fresh]..

Missing
suspended
55
65
0

Understood you must have done repeated transaction one after the other without waiting for the cashback of the previous transaction to be credited. So it is displaying the same offer on every order. If I am not wrong you must have received the very first order cashback as of now.

Missing
Deal Newbie
54
78
2
chetanc12 wrote:

7 orders??
U could have wait till cb is given for one order now days they r crediting cb instantly or once item is shipped[amazon fresh]..

True, hence I checked with there customer care team on 01/02/03 feb’20. Even after orders are delivered they assured me that I will get cashback for all my order but they didn’t issued

Missing
suspended
55
65
0
sauravyad500 wrote:

Understood you must have done repeated transaction one after the other without waiting for the cashback of the previous transaction to be credited. So it is displaying the same offer on every order. If I am not wrong you must have received the very first order cashback as of now.

If this is the case forget it they aren’t going to give cashback as the same happened with me. But you can return the items. Even if they aren’t returnable just findout a damaged pic of the item online and show them. and they will have to return. If you have consumed the items please contact consumerportal, but don’t expect much.

Actually I got more than expensed in other accounts. So I kept quiet as already I had balance and other customer accounts were frozen. First thing you should do is take the balance out of all your accounts. Who knows what loophole they find out and deduct your money in the name of violating tnc’s for profit.

Missing
Deal Lieutenant
129
5152
66
Expand
girisharora8192 wrote:

True, hence I checked with there customer care team on 01/02/03 feb’20. Even after orders are delivered they assured me that I will get cashback for all my order but they didn’t issued

U didn’t cb even for one order too??

Missing
Deal Newbie
54
78
2
sauravyad500 wrote:

Understood you must have done repeated transaction one after the other without waiting for the cashback of the previous transaction to be credited. So it is displaying the same offer on every order. If I am not wrong you must have received the very first order cashback as of now.

Yes received cashback for first order on 01Feb2020 but not for others which I personally checked with their customer care team. They assured me it will get credited otherwise I would have cancelled the order

Missing
Shopping Friend
31
2356
22
Expand
girisharora8192 wrote:

True, hence I checked with there customer care team on 01/02/03 feb’20. Even after orders are delivered they assured me that I will get cashback for all my order but they didn’t issued

Here’s a rule of thumb “never ever trust what they say”
It will save you.

Missing
Deal Cadet
86
109
0

If cashback is not processed for first order and if you try to order again it will show same cashback details. So whichever order gets delivered/shipped first you will get cashback on that. Particular order.

Missing
Deal Newbie
54
78
2
Expand
sauravyad500 wrote:

If this is the case forget it they aren’t going to give cashback as the same happened with me. But you can return the items. Even if they aren’t returnable just findout a damaged pic of the item online and show them. and they will have to return. If you have consumed the items please contact consumerportal, but don’t expect much.

Actually I got more than expensed in other accounts. So I kept quiet as already I had balance and other customer accounts were frozen. First thing you should do is take the balance out of all your accounts. Who knows what loophole they find out and deduct your money in the name of violating tnc’s for profit.

Thanks for the advice mate. I have legalised the matter and already logged a FIR against them. Pulling out money from Amazon account would be difficult I have only one :sad:

Hope they wont freeze it due to their fault

Missing
Deal Newbie
54
78
2
ddk28 wrote:

If cashback is not processed for first order and if you try to order again it will show same cashback details. So whichever order gets delivered/shipped first you will get cashback on that. Particular order.

Even after process of the cashback of first order Amazon representative assured me for the cashback. Hence I went further with the orders otherwise I would have cancelled them all together

Missing
Shopping Friend
31
2356
22
Expand
girisharora8192 wrote:

Even after process of the cashback of first order Amazon representative assured me for the cashback. Hence I went further with the orders otherwise I would have cancelled them all together

Yes cashback shows untill product is delivered.
Few time back some dimer thought it’s a bug and placed 7-8 order back to back thinking he will get cashback for all even customer support also said the same to him.
But their customers support has almost the same information as you can see but the cherry on that is most of them are Noobs I never trust them no matter what they say instead I come here and ask the dimers who give the right answer from their experience.

Missing
Deal Cadet
119
619
7

Agar ese hota to log multiple acc kyun banate pensive

Missing
Deal Newbie
54
78
2
Expand
Ash-D wrote:

Yes cashback shows untill product is delivered.
Few time back some dimer thought it’s a bug and placed 7-8 order back to back thinking he will get cashback even customer support also said the same to him.
But their customers support has almost the same information as you can see but the cherry on that is most of them are Noobs I never trust them no matter what they say I come here and ask the dimers who give the right answer from their experience.

Same case happening with me. Totally agree we should not trust Amazon and their representatives anymore. Worst part is it’s issue in their system, app and customer support team for which they are penalising us.

Missing
Deal Lieutenant
129
5152
66
Expand
girisharora8192 wrote:

For 1 order i received the cashback

Now it’s simple since u have already received cb for first order then cb won’t be credited to nxt orders since offer is applicable only time even though if ur able see cb amt at checkout page from 2nd order onwards becoz cb haven’t issued for 1st order since it hadn’t shipped..

As other dimer mentioned u have placed multiple orders on same day since cb reflecting at checkout page so as u have learnt lesson in HARD way don’t repeat again, if items u have order r eligible for return then raise request…

Missing
Deal Newbie
54
78
2
Expand
chetanc12 wrote:

Now it’s simple since u have already received cb for first order then cb won’t be credited to nxt orders since offer is applicable only time even though if ur able see cb amt at checkout page from 2nd order onwards becoz cb haven’t issued for 1st order since it hadn’t shipped..

As other dimer mentioned u have placed multiple orders on same day since cb reflecting at checkout page so as u have learnt lesson in HARD way don’t repeat again, if items u have order r eligible for return then raise request…

True but what about amazon representatives assurance for the cashback even after delivery of the orders? If they have mentioned this I would have cancelled all the orders.

Missing
Deal Newbie
55
38
0

LMAO
op u want cb for all 7 orders for offer u collect which is applicable one time????

wake up amazon isn’t that much dumb

Missing
Deal Lieutenant
129
5152
66
Expand
girisharora8192 wrote:

True but what about amazon representatives assurance for the cashback even after delivery of the orders? If they have mentioned this I would have cancelled all the orders.

Now u know everything if u still want to fight then GOOD LUCK bro…

Missing
Deal Newbie
54
78
2
SathyaC86 wrote:

LMAO
op u want cb for all 7 orders for offer u collect which is applicable one time????

wake up amazon isn’t that much dumb

Haha..bt Amazon representative are still dumb. If they have provided me the info wht dimmers are helping me with I have cancelled all the orders triumph

Missing
suspended
55
65
0

One thing can be done legalise the case and ask them if the you weren’t eligible, the cashback mustn’t have shown on subsequent purchase or if they say its a bug tell them to bear not you.

Missing
Deal Newbie
54
78
2
Expand
chetanc12 wrote:

Now u know everything if u still want to fight then GOOD LUCK bro…

I understood your point. I will try my level best to get this sorted with Amazon by taking legal support. Let’s see how far i can go. Wish me luck grin

Missing
Deal Newbie
54
78
2
sauravyad500 wrote:

One thing can be done legalise the case and ask them if the you weren’t eligible, the cashback mustn’t have shown on subsequent purchase or if they say its a bug tell them to bear not you.

Done with the first step. FIR lodged. Tomorrow will be visiting my uncle who is a lawyer by profession. Will try to get a notice issued to Amazon

Missing
suspended
55
65
0
Expand
girisharora8192 wrote:

Done with the first step. FIR lodged. Tomorrow will be visiting my uncle who is a lawyer by profession. Will try to get a notice issued to Amazon

Did you lodged FIR in police station?

Missing
Deal Newbie
53
97
1
Expand
girisharora8192 wrote:

I understood your point. I will try my level best to get this sorted with Amazon by taking legal support. Let’s see how far i can go. Wish me luck grin

no support from dimers , you are wrong in this case

Missing