Amazon is forcefully trying to give me an order which I cancelled 5 days ago!

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Deal Hunter
rini50

I cancelled that order after 1 hour of placing it since I immediately found out that the 3rd seller (delivered by amazon) had listed the price wrong and charged more than mrp.

And despite placing direct cancellation request with cc and the cc lady confirming it… the other cc ppl are contacting and give vague reasons and are not refunding my money.
I cancelled the damn order before it was dispatched by seller from Chennai and the cursed thing is now already reaching the final delivery station in Guwahati!
I cannot believe this is happening… this is the 1st time cc ppl are not listening! Their stubbornness is hellish.
Please help! 😣

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Deal Subedar Deal Subedar
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Can’t you reject the delivery when it reaches u?

Deal Hunter Deal Hunter
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Hmm. That would work? will i still get the refund ? I’m kinda afraid that they might say item is lost bla bla never reached seller and now no refund excuse.
I would like to get back 570 rs safely…

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Deal Cadet Deal Cadet
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It appears that you’re new to online shopping or order cancelling. it’s your money, your wish and ytour interest. No one has rights to compel you to buy things that you dont want anymore. When they call you, tell them you have cancelled your order. they aren’t those sales persons who used to urge you to buy, they are just a medium to deliver items.

Deal Hunter Deal Hunter
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Actually I’ve started my online shopping days since 2013.. also cancelled items 2 times till now and easily got refund by 3 days. This is the 1st time I’m having so much trouble and faced such rude behaviour from amazon cc ppl.
I complained to a higher staff, he told me to wait till tomorrow to clear this mess.

Deal Subedar Deal Subedar
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Other than rejecting order you can also try to complaint in twitter handle . I experienced that call center and chat care staff are poor in knowledge while you will get email reply by complaiting tweeter handle and they are good enough .

Deal Cadet Deal Cadet
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simply reject the order.

Deal Subedar Deal Subedar
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Sometimes Amazon does this for the Lightening Deal items. Simply refuse at doorstep saying person has moved to another city

Mobile Guru Mobile Guru
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Placing cancelling request doesn’t guarantee “Cancellation” all the times
Most of the times it works but there are some exceptional cases like this one ( Delivered by Amazon means third party ) and I guess here in this case that third party seller didn’t accept your cancellation request

Pro Community Angel Pro Community Angel
Moderator
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Agreed to this point.

Sellers play this trick in response to the PE loot. This has happened to a few more people too. If not FULFILLED by Amazon, then the headache of cancellation and refund is there for any products now a days, whether PE or regular.

Newton’s third law works here too! unamused Par yahaan, kare koi.. bhare koi..

Deal Cadet Deal Cadet
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technically what you say @getready is very much plausible.
however, when they (sellers) use (forced by Amazon to use) ‘EasyShip’ option, then consignee (buyers) has direct rights (of refusal) which can be placed to the carrier (shipping partner).
now obviously, these rascals do not even publish the real numbers of Nodal officer for stuff like Amazon Money/wallet (as dictated by Central Bank), thus unlikely that ATSPL can be directly instructed.
but 180030009014 used to (once upon a time) take requests after usual call authentication.
now 180030009014 has changed to 1800-3000-XXXX https://www.desidime.com/forums/dost-and-dimes/... (asking any vendor‘s boy or maybe ATS delivery boy should get one the new number).

@deb3l ’EasyShip’ and ‘FBA’ (Fuc kedup By Amazon) are practically same. it’s just that in FBA orders (or so it was before the new Ambani law came this month) the sellers do not even care if one threatened or informed that they’d get negative rating (one sensible entrepreneur once told my colleague, it was con-call with four of us, that for all practical purposes Amazon has ‘purchased’ it from us/vendor at the time of stocking).
This means, they sellers really aren’t in control after despatch till delivery/ refusal.

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