Ordered a dress with Guaranteed next day delivery!
Did not get it by today.
Amazon agent updated false status: person not available (they didnt try delivering) and even no call.
→ Contacted Amazon CC chat.
They said We are sorry but this is an exception
will arrange for delivery tomorrow surely.
Is there no money refund for Prime orders with Guaranteed delivery?
Actually I searched terms and conditions but they only say the Rs 100 paid for 1-day delivery will be refunded automatically if delivery fails.
but here, as a Prime user, I paid nothing. So no refund?
What is Guarantee then?