Amazon Refund issue (ICICI bank acc)

Amazon Refund issue (ICICI bank acc)

74°
Cropped5659893139394586022
Deal Cadet
99
191
3

Returned a product, amazon refunded from there side n also sent me the reference number from there side But ICICI bank people are saying we are not received any money from amazon. Even i raised disputed in ICICI bank by calling customer number. They still saying we were not received the refund.

Refund issued 1 month back n Credit card used for Payment

What i have to do now to get my refund (2000rs)

14 Comments  |  
7 Dimers
Cropped6463740159546795152
Deal Subedar
390
2505
23

Payment method used debit card/ net banking / UPI?

Img 20200216 210013
Deal Cadet
53
325
3

Contact Amazon…. Note- refund takes upto 15days, so you have to wait.

Rep
Deal Subedar
162
1052
15

As You Have Refund Reference Number, Raise Dispute And Clear Your Funds ASAP With Bank.
One Month Delay Is Not At All Acceptable.
One More Thing, Report To Amazon Stating That You Or Your Bank Haven’t Received Any Such Payment With Given Reference Number.

Cropped5659893139394586022
Deal Cadet
99
191
3
TechnoFrendz wrote:

As You Have Refund Reference Number, Raise Dispute And Clear Your Funds ASAP With Bank.
One Month Delay Is Not At All Acceptable.
One More Thing, Report To Amazon Stating That You Or Your Bank Haven’t Received Any Such Payment With Given Reference Number.

bank is asking transaction number, but amazon is giving reference number.

there the actual problem is arising

Cropped6463740159546795152
Deal Subedar
390
2505
23

Click on the below link to file a chargeback complaint.
https://nli.icicibank.com/NewRetailWeb/loadGrie...

Select Product/Service as credit card.
Complaint related to as transaction dispute.
Type of complaint as dispute on transaction.
Mention your transaction date, transaction number and amount on amazon.
With refund reference number.

Cropped5659893139394586022
Deal Cadet
99
191
3
SleeperRAW wrote:

Click on the below link to file a chargeback complaint.
https://nli.icicibank.com/NewRetailWeb/loadGrie...

Select Product/Service as credit card.
Complaint related to as transaction dispute.
Type of complaint as dispute on transaction.
Mention your transaction date, transaction number and amount on amazon.
With refund reference number.

sorry, used ICICI debit card.

Cropped8693558912664599928
Deal Cadet
148
461
12

Please check your statement, for which it is debited. In my case icici has not debited and credited so net effect is nil

Giphy
Coupon Baba
49
11279
222
SriPriyanka wrote:

??

it will be credited in 21 days approx. but if your refund not received then contact Amazon CC & Bank as well , sometimes Amazon have technical issue after generating Reference number refund still stuck at bank servers .

Missing
Deal Cadet
57
466
1
Expand
SriPriyanka wrote:

bank is asking transaction number, but amazon is giving reference number.

there the actual problem is arising

Transaction no is in your saving account itself. When the charges were debited from ur account.
Also icici bank is most dumb bank. Complain via Twitter and they’ll respond in a little more informed manner.
Also better get credit card for next time its better to chargeback on it.

Cropped5659893139394586022
Deal Cadet
99
191
3
Expand
syed786 wrote:

it will be credited in 21 days approx. but if your refund not received then contact Amazon CC & Bank as well , sometimes Amazon have technical issue after generating Reference number refund still stuck at bank servers .

thats what happened, what action i have to take now ?

Cropped5659893139394586022
Deal Cadet
99
191
3

problems still not solved, pensive pensive

Cropped5659893139394586022
Deal Cadet
99
191
3
Expand
syed786 wrote:

it will be credited in 21 days approx. but if your refund not received then contact Amazon CC & Bank as well , sometimes Amazon have technical issue after generating Reference number refund still stuck at bank servers .

contacted but no Use

Missing