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Amazon Refund issue (ICICI bank acc)

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SriPriyanka

Returned a product, amazon refunded from there side n also sent me the reference number from there side But ICICI bank people are saying we are not received any money from amazon. Even i raised disputed in ICICI bank by calling customer number. They still saying we were not received the refund.

Refund issued 1 month back n Credit card used for Payment

What i have to do now to get my refund (2000rs)

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Deal Lieutenant Deal Lieutenant
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Payment method used debit card/ net banking / UPI?

Deal Subedar Deal Subedar
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Contact Amazon.... Note- refund takes upto 15days, so you have to wait.
Deal Subedar Deal Subedar
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As You Have Refund Reference Number, Raise Dispute And Clear Your Funds ASAP With Bank. One Month Delay Is Not At All Acceptable. One More Thing, Report To Amazon Stating That You Or Your Bank Haven't Received Any Such Payment With Given Reference Number.
Deal Cadet Deal Cadet
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bank is asking transaction number, but amazon is giving reference number. there the actual problem is arising
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Deal Lieutenant Deal Lieutenant
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Click on the below link to file a chargeback complaint.
https://nli.icicibank.com/NewRetailWeb/loadGrie...

Select Product/Service as credit card.
Complaint related to as transaction dispute.
Type of complaint as dispute on transaction.
Mention your transaction date, transaction number and amount on amazon.
With refund reference number.

Deal Cadet Deal Cadet
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sorry, used ICICI debit card.

Deal Cadet Deal Cadet
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??

Perfectionist Perfectionist
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it will be credited in 21 days approx. but if your refund not received then contact Amazon CC & Bank as well , sometimes Amazon have technical issue after generating Reference number refund still stuck at bank servers .
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Deal Cadet Deal Cadet
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Please check your statement, for which it is debited. In my case icici has not debited and credited so net effect is nil

Deal Cadet Deal Cadet
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?

Deal Cadet Deal Cadet
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problems still not solved, pensive pensive
Vanguard Vanguard
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What's the update on this "@SriPriyanka":https://www.desidime.com/users/...96 I have a similar issue with ICICI card. My refund was initiated 10 days back, Refund reference no has been given by Amazon but ICICI Bank is saying it will take 15 working days.
Deal Newbie Deal Newbie
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Even I’m having the same issue. I’m worried too

Deal Cadet Deal Cadet
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The problem I've noticed with AZ refund, sometimes they're super quick, so take a complete 1 month statement of your Bank account and verify if there are any credits.
Deal Newbie Deal Newbie
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Hi I'm also facing the same issue of refund, has anyone of you get that in time or what measures should I take to get back my refund. Thanks!

Deal Newbie Deal Newbie
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Same here, I too am facing the same issue and the amount is huge of 7999/-, amamzon giving me reference number but icici customer service people are saying that they cannot see any transaction with this reference number. Can someone let me know if any of you have got your amount back, they have asked me to fill some dispute form. but I am not sure what to do now, the biggest peoblem is I have made the payment from anothe upi on COD option and since the account in amazon is icici bank, they will refund to ICICI. pls guide guys.

Deal Newbie Deal Newbie
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I am facing a similar issue with Flipkart and ICICI credit card

Generous Generous
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Legends says OP is still waiting for refund

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