Any BSNL Broadband users

Any BSNL Broadband users

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Deal Subedar
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installed bsnl bb at home 2-3 days back …
took 249 plan , facing a terrible issue , till 5gb i was getting 8mbps speed , after completing 5gb it started showing me FUP crossed page (speed reduced to 1 mbps) where it asks me to UPgrade / Decline …
after clicking Upgrade option It says you are valuable customer so for 1 month u will get high speed but speed did not get increased , and when i open any site like google , speedtest , fb etc. it again redirect me to FUP crossed page and asks to Upgrade / decline …
i was like f**ed up !!!
So i got frustrated and clicked on Decline option , … now the condition is iam not getting FUP page where i can Upgrade and also the speed is 1mbps only …
How will i get Happy browsing offer now ???
secondly , ppl say BSNL provides Dynamic IP but mine is static even it shows DHCP enabled YES , i tried restarting router clear cache etc. etc.
is there anyone who can help me ?

15 Comments  |  
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Deal Lieutenant
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Op tell me for 249rs plan what ur expecting while applying for didn’t u read terms n condition abt post FUP speed??

That upgrade option u get high speed only till add-on data u choose after that for ur plan post FUP speed is Max 1mbps

To avail static IP address it’s for those whose monthly fixed plan is around 1K, I am having 750rs unlimited plan gives around 4+ Mbps speed [post FUP]…

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Deal Subedar
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chetanc12 wrote:

Op tell me for 249rs plan what ur expecting while applying for didn’t u read terms n condition abt post FUP speed??

That upgrade option u get high speed only till add-on data u choose after that for ur plan post FUP speed is Max 1mbps

To avail static IP address it’s for those whose monthly fixed plan is around 1K, I am having 750rs unlimited plan gives around 4+ Mbps speed [post FUP]…

Bro many of my friends using 249 plan and they have successfully activated happy browsing offer and getting 8mbps full.month

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Deal Subedar
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rahianiket333 wrote:

open http://fuptopup.bsnl....n/ select rs50 plan then it will say happy browsing Cick on it.

I clicked on 50rs then it says -:
Dear Sir/Madam,
You’re very important to us. we want you to continue browsing at Higher Speeds..

However as a special customer,BSNL is retaining your Pre-FUP speed free of cost for this month.

Kind regards

BSNL Broadband

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Deal Lieutenant
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hackerboys wrote:

Bro many of my friends using 249 plan and they have successfully activated happy browsing offer and getting 8mbps full.month

Simple y can’t directly ask ur friend n fix matter since there r u friend!!!

1609890 632726593442525 264821950 n
Deal Subedar
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If it showed a successful msg you should be getting the same speed as before.
Try restarting your router again.
I am getting the same promotional offer since last few months.
BSNL still sucks but at least they are trying to get better.

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Deal Subedar
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zafar_khan wrote:

If it showed a successful msg you should be getting the same speed as before.
Try restarting your router again.
I am getting the same promotional offer since last few months.
BSNL still sucks but at least they are trying to get better.

When i click on upgrade it says….
Dear Sir/Madam,
You’re very important to us. we want you to continue browsing at Higher Speeds..

However as a special customer,BSNL is retaining your Pre-FUP speed free of cost for this month.

Kind regards

BSNL Broadband

Does this means my happy browsing activated ??

1609890 632726593442525 264821950 n
Deal Subedar
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hackerboys wrote:

When i click on upgrade it says….
Dear Sir/Madam,
You’re very important to us. we want you to continue browsing at Higher Speeds..

However as a special customer,BSNL is retaining your Pre-FUP speed free of cost for this month.

Kind regards

BSNL Broadband

Does this means my happy browsing activated ??

Yes,It gets activated after that msg.

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Deal Subedar
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zafar_khan wrote:

Yes,It gets activated after that msg.

But speed is old 1 mbps …
Tried all things.
One more thing, did ur IP change when u restart ur router ?

1609890 632726593442525 264821950 n
Deal Subedar
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hackerboys wrote:

But speed is old 1 mbps …
Tried all things.
One more thing, did ur IP change when u restart ur router ?

Thats wierd, try restarting your router again.
I doubt BSNL cc would help here rather than repeating generic answers like you have reached your fup limit.
Although try contacting your local sdo tomorrow.

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Deal Lieutenant
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hackerboys wrote:

But speed is old 1 mbps …
Tried all things.
One more thing, did ur IP change when u restart ur router ?

No ip will not change tell me your downloading speed whenever you receive 8mbps

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Deal Subedar
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satis53 wrote:

No ip will not change tell me your downloading speed whenever you receive 8mbps

Today my speed got increased .. its again back to 7mbps (not 8, as there may be line issues snr attenuation etc.)
But ip address is still old same…

Despil
Deal Cadet
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I was using same plan i opt for disconnection bought jio router 500 rs 14 hour back up 448 plan 3 month 2gb per day more dan enough im hapy. In bsl ol time no link issue

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Deal Subedar
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After consuming 5gb again speed reset to 1mbps.

Customer care saying that on 1st of month speed resets…
Wth …where is happy browsing.. even after getting msg that pre fup speed has been activated my speed is still old 1mbps

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