I purchased 2 towels from pepperfry and one of them was a totally different color that they sent. I had purchased a peach color and they sent me dark green. Though they have a refund policy and also refund your postage cost upto 150 bucks but the towel weighs around 1kg with the box and would cost me around 300 bucks to post.
Another order of mine was posted out after 10 days after i purchased and I was not even intimated about the delay.
I had an impression that these guys have a good service but now Im kind of skeptical after these experiences. anyone else facing issues with them?