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Anyone Had a bad experience with pepperfry?

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surbhisharma

I purchased 2 towels from pepperfry and one of them was a totally different color that they sent. I had purchased a peach color and they sent me dark green. Though they have a refund policy and also refund your postage cost upto 150 bucks but the towel weighs around 1kg with the box and would cost me around 300 bucks to post.

Another order of mine was posted out after 10 days after i purchased and I was not even intimated about the delay.

I had an impression that these guys have a good service but now Im kind of skeptical after these experiences. anyone else facing issues with them? https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

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Deal Subedar Deal Subedar
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yare check out the forum there are so many complains against pepperfry and almost everyday there’s a new post on the forum by some member complaining how pepperfry has ripped them off ……. other than the mix-ups and delays and old stock they sell fakes as well ….. instead of posting new threads each day better check out the old threads otherwise the forum might just be full of pepperfry complains https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif That Mr Murthy is one crafty dude ek dum ghatiya site ko discount coupon flood karke achca chalaya.
Deal Newbie Deal Newbie
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thumsup wrote:

yare check out the forum there are so many complains against pepperfry and almost everyday there’s a new post on the forum by some member complaining how pepperfry has ripped them off ……. other than the mix-ups and delays and old stock they sell fakes as well …..

instead of posting new threads each day better check out the old threads otherwise the forum might just be full of pepperfry complains https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

That Mr Murthy is one crafty dude ek dum ghatiya site ko discount coupon flood karke achca chalaya.


Hey thanks for the reply. LoL at Murthy https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif but their products are actually not overpriced and they give good discounts on their products. so far i have availed 450 off on 850… 750 off on 2000 and 500 off on 1000 all were really good deals for me anyways https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif

Deal Captain Deal Captain
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Every sites have complaints…so pepperfry too. But according to me Its great site. I received all product I ordered. All original with VAT paid bill. After applying discount coupon no site can beat their price. I am very satisfied customer of pepperfry.

Thumbs Up For Pepperfry

https://i.imgur.com/i5iiW.jpg

Super Moderator Super Moderator
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They r Bad in terms of Returns/reverse pick up and buying precious items like gold/jewellery for buyback but didn’t create problems for me in any other terms

Deal Captain Deal Captain
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its been 20 days my refund not processed nor they have confirmed my returned product have reached them.. They had sent me a broken sandwich maker.. I’m dead angry.. Wont buy anything from them again..

Blogger Blogger
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MY SHORT REVIEW ABOUT PEPPERFRY:

PROS:
With regards to Pepperfry…they have good products, original and good pricing…..but it can be purchased only with the coupons….in other days it looks little costly….they send their products reasonably quicker…..

CONS:
The worst part of pepperfry is their Dispatch department….its the usual habit for them to send wrong products/colour/size most of the time……

MY SHOPPING EXPERIENCE WITH PEPPERFRY (Only shopped twice):
i had purchased twice with pepperfry, in both these times i had issues with them, first time they sent me wrong size product(instead of M, they sent me L…its a fitness belt) and second time (instead of sending a pack of 3 fitness bands, they just sent me 1 )…..in both these cases i’ve contacted their CC immediately and complained about this issue and within next 24 hours i got a quick reply and apology……

SOLUTION TO MY PROBLEM:

To my surprise…Pepperfry Executive have given me a solution for the problem…..which nearly shocked me for a moment….:shock:

1.) when they have provided me wrong sized product……they gave me the refund quickly and also told me to have the product….::shock: ..its about Rs.1200 in worth….i’m extremely shocked with their policy…

2.) when they have sent me pack of 1 fitness band, they sent me pack of 3 fitness band soon….and even in this time, they have asked me to have the pack of 1 fitness band(MRP.Rs.350) … https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif …so i’m shocked again


So from all these i could say, pepperfry is not bad at all and haven’t cheated me…but they have the worst dispatch section …i mean the worst in the world….so be ready to accept wrong products, wrong size, wrong colour etc….https://cdn0.desidime.com/smileys/furious.gif, but don’t worry …contact their CC, they will respond well…..but by this way pepperfry is gonna loose its name and profit….https://cdn0.desidime.com/smileys/SXqKN.gif

I hope this short review could have helped some dimers….Pepperfry is not bad at all….but beware before ordering expensive products from them, you may get a 5 GM Bronze ring instead of 5 GM gold ring….https://cdn0.desidime.com/smileys/6qCFf.gifhttps://cdn0.desidime.com/smileys/mwljg.gifhttps://cdn0.desidime.com/smileys/mwljg.gifhttps://cdn0.desidime.com/smileys/mwljg.gifhttps://cdn0.desidime.com/smileys/eKavq.gifhttps://cdn0.desidime.com/smileys/eKavq.gif LOL…Enjoy…

https://cdn0.desidime.com/smileys/DesiDime.gif

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Pepperfry are top notch in my books. Rate them 5/5. Their return policy is a bit crooked but i never had to return anything.

Shopping Friend Shopping Friend
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djmanj wrote:

Pepperfry are top notch in my books. Rate them 5/5. Their return policy is a bit crooked but i never had to return anything.


I rate them 8.5/10 for service and cc,
rates are good if u use any coupon approx. 35 % discount or more !!

I have worst and BEST both experience with them.
probably shopped more than 1 lac worth of payment netting the discount.
https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Shopping Friend Shopping Friend
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Yesterday got a parcel from pfry.

a small chit, was a part of invoice raised to Trendsutra P ltd.
came with order,
Some garments were dispatched by mfg. to them

  • MRP 2999/- 10 PC. INV. AMT. 1499.5 Total 14995
    MRP 1499/- 25 PC. inv. amt 749.5
    MRP 1799/- 20 PC. inv. amt 899.5*

ab bolo 50 % margin hai ya nahin

*:-P *

Deal Lieutenant Deal Lieutenant
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Whic product ?

Didnt u used 300 on 1000 off 2

somtime overpriced MRP

Ab bolo kaise 50% margin h https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif Jayda bhi ho sakta h

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Blogger Blogger
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Purchased about 9-10 times on pepperfry. Shipping took about 10 days for each product but no problems so far with any of the product! Thumbs up from my side to Pepperfry https://cdn0.desidime.com/smileys/Aj78s.gif

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li0nh3art wrote:

Purchased about 9-10 times on pepperfry. Shipping took about 10 days for each product but no problems so far with any of the product! Thumbs up from my side to Pepperfry https://cdn0.desidime.com/smileys/Aj78s.gif


ya that is ok,
but not to be fooled by the coupons they are throwing,
they are already sourcing the products with huge margin,
so buy only what u want to use or gift
(but its different matter i cant follow tht)
https://cdn1.desidime.com/assets/textile-editor/icon_redface.gif https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif

Deal Newbie Deal Newbie
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Now a dys their coupons are not working.
Any one had similar exp?

Deal Subedar Deal Subedar
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Once I bought a wall clock from them., I bought with my pepperfry points at almost 70% discount to their mentioned price but after receiving the product I felt it’s not worth the amount I paid after discount https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

So Thumbs down from me for popportfry https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Deal Cadet Deal Cadet
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Shopped twice from them, and experience was good so far, but I often see complaints regarding their return policy/cc.

Deal Cadet Deal Cadet
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Their Shipping partner : delhivery sucks!!!

Deal Subedar Deal Subedar
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Pepperfry sucks.
They never ship on time.

shipping in 7 days always leads to item being shipped on the 7th day itself or being cancelled altogether.
happened to me 2 times.. will get a refund initiated soon.. https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif

Deal Newbie Deal Newbie
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Nothing bad with the product. Their return policy sucks. The way they treat you if you return a product is something everyone are annoyed. I have had a worst experience with them.

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