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Axis Priority DC Redemption restricted to EDGE points

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Deal Subedar
indiansoul

hey, just received a SMS from Axis Bank :

W.e.f. 1st Oct’19, 10% cashback on online spends of Axis Bank Priority Debit Card can be redeemed only for EDGE REWARD points. T&C apply.

This is SAD news. Now, will have to unnecessarily spend points on vouchers. Cash redemption option was best.

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Deal Cadet Deal Cadet
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I’ll convert it to a normal acc

Deal Subedar Deal Subedar
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While the value is reduced, it will still come out as 7-8% cashback .. not too bad to keep the account..

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Super Moderator Super Moderator
Moderator
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SO Instead of 2500 INR we get 2500 Amz GV per quarter. Not bad.

Deal Subedar Deal Subedar
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Yes, but notional value is reduced now.

Many people buy Amazon GC at discount, load money during promotions or use SmartBuy for 10x rewards so Amazon gift card redemption is kinda loss.

Super Moderator Super Moderator
Moderator
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@indiansoul @A2Zdeals
I got the same notification that the cashback can only be redeemed as Edge points, but while I was trying to redeem the rewards for current quarter (Oct to Dec 2019), I’m able to see the option to get 2500/- in my account

https://imgur.com/a/a...lW

Deal Cadet Deal Cadet
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Claim it & see if you’ll get cash, I haven’t spent this month as I spent a lot during Flipkart Sale.

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Super Moderator Super Moderator
Moderator
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Approx 30k on cred, 20k on flipkart

Deal Subedar Deal Subedar
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This is very useful. plus1 plus1

So your cred spends are getting counted as you got option for redemption of 2500 and not just 2000.

Cool Cool
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anyone received 2500 cb or 12500 edge points for this quarter . 10 days completed still nothing came for me

Deal Subedar Deal Subedar
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You have to “redeem” it. It does not get added automatically.

After you login, on the right hand side, you should see an option to “claim” rewards. Once you do that, I will be added in 4-5 days.

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Deal Subedar Deal Subedar
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I received the option for redemption today as my spends from 1st Oct finally got counted and choose cash for redemption.
Let’s hope for best.

Benevolent Benevolent
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Rcvd this SMS today
“W.e.f 1st Oct’19, 10% cashback offer on online spends of Axis Bank Debit Card has changed & you will receive equivalent eDGE REWARD points. T&C* bit.ly/2nMG1dV”

Already claimed CB – chose CASH option instead of eDGE rewards
So we will get only points – NO cash

:::my Points not yet credited

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Cool Cool
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received 125000 edge points today

Benevolent Benevolent
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But I received only 12,500 points(today) cry
@indiansoul

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Super Moderator Super Moderator
Moderator
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@indiansoul @TEMPER

Can you please tell in how many days you got the points.?
I redeemed 18 days ago, (selected cash option) but have neither received money nor edge points

Deal Subedar Deal Subedar
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Same problem for me also, rased cb on 18th and till now not processed.

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Cool Cool
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ya sorry, its 12500.. @cm4444 even i selected cash back option but they credited points.. it took more than 20 days to credit points

Deal Subedar Deal Subedar
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i redeemed for 2500 cashback yesterday, I got excited seeing that option. My happiness is gone seeing your comment. cry

Beacon Beacon
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How to get axis priority card? Eligibility & benefit plz…

Deal Cadet Deal Cadet
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Open a priority acc (mab-2lacs) you get 12500 points (worth ₹2500) every quarter when you spend 25k online.

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Beacon Beacon
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Thanks plus1

Blaze Blaze
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Anybody recieve cashback or edge reward points

Deal Subedar Deal Subedar
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Yes, few people have received it .. it took almost 20 days though

I am still waiting

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Deal Subedar Deal Subedar
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I sent mail to RM to check with backend team.

Super Moderator Super Moderator
Moderator
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Today i mailed both issues to two IDs, one is customer.services@axisbank .com and other is my RM email ID.

Second mail, only about demat issue, dropped to dp.operations@axisbank .com

Super Moderator Super Moderator
Moderator
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@indiansoul
already got a revert on demat issue, via phone as well as email

Deal Subedar Deal Subedar
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Any update. Chatted with customer care and he taken request and told it will be done in 5 days time.

Deal Subedar Deal Subedar
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I am also waiting ..

Just today, customer service said that their issue is resolved now and that everyone should get rewards in 1 weeks time. Let’s hope we do .. fingers crossed

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Deal Lieutenant Deal Lieutenant
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as asual axis is by far worst ever in cc… plus now they removed their email customer service option
i redeemed before a month and i am still waiting

Deal Subedar Deal Subedar
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Mine also credited but there is no SMS or mail confirmation on the same. I just logged in to see the details.

Deal Subedar Deal Subedar
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Mine credited and I redemeed as well ..

Redemption is thankfully instant still

Cool Cool
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yest i received again.. i dint know y they credited twice wink

Deal Subedar Deal Subedar
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That’s awesome!!

I guess that they didn’t realise that some redemptions we’re successful earlier and may have credited for everyone who have redeemed in this quarter

Deal Cadet Deal Cadet
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There were a option to transfer reward points to some other customer id.
Currently i am not able to find it. If anyone know, please let me know menu from which points can be transferred

Deal Subedar Deal Subedar
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I have not seen that option but if you find it, please tag me as well..

Deal Lieutenant Deal Lieutenant
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i still havent received even after 35 days of redemption

Deal Subedar Deal Subedar
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Bro, did you your points yet ??

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Deal Cadet Deal Cadet
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I have recieved 12.5k points after calling up my RM ..

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