Best online ordering of groceries? (Share Sugge...

Best online ordering of groceries? (Share Suggestions/experiences)

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I’ve never ordered grocery online for my personal use.
Can anyone suggest best one from BigBasket, Grofers, PrimeNow, Pantry etc?

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Depends on your location bro, i consider bigbasket the best in terms of range and service, pantry doesnt have much offers for me
I dont have grofers and PrimeNow
Also i see many offers for flipkart grocery (but dont have at my location) so you can check that as well

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I have used only BigBasket and Amazon Pantry till now.. & out of these BigBasket is better in terms of Product Price, Range & offers..
Further customer service of BigBasket is a bit faster (when they reply) as they only need to deal with Groceries in comparison to pantry.. and their offer t&c are a lot simpler..

But as @androgame said, chck for ur location once, if flipkart supermarket available then it would be beneficial at times mainly due to 1rs products.. which are more frequent than those in Bigbasket/pantry.

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androgame wrote:

Depends on your location bro, i consider bigbasket the best in terms of range and service, pantry doesnt have much offers for me
I dont have grofers and PrimeNow
Also i see many offers for flipkart grocery (but dont have at my location) so you can check that as well

Thanks alot.
Even I don’t hav Flipkart SuperMart on my location. However since many people are suggesting BigBasket I’ll give this a try. I hope they have wide range of options & cashback offers, as previously I preferred DMART, which is really cheap and with great offers.

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Ramesh1997 wrote:

I have used only BigBasket and Amazon Pantry till now.. & out of these BigBasket is better in terms of Product Price, Range & offers..
Further customer service of BigBasket is a bit faster (when they reply) as they only need to deal with Groceries in comparison to pantry.. and their offer t&c are a lot simpler..

But as @androgame said, chck for ur location once, if flipkart supermarket available then it would be beneficial at times mainly due to 1rs products.. which are more frequent than those in Bigbasket/pantry.

Thanks alot.
I’ll prefer BigBasket for now. Hope Flipkart SuperMart launches in my location soon.

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k_arif wrote:

Thanks alot.
I’ll prefer BigBasket for now. Hope Flipkart SuperMart launches in my location soon.

Further, I had already sent you Bigbasket referral link & code in past.. Now referral program isn’t working for a lot of users.. However, u can give it a try.. In case it accepts referral u will get additional 100cb after 1st order.

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You will not find prices anywhere lower than grofers. And even if you do just buy it on grofers and send them a screenshot and link of lower price and they will refund the difference under lowest price guarantee. My usual grocery bills used to be around 6k-7k. I now purchase items worth 4k every month and have a huge stockpile of items. Bank offers are also great on grofers.

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aaaaanuj1 wrote:

You will not find prices anywhere lower than grofers. And even if you do just buy it on grofers and send them a screenshot and link of lower price and they will refund the difference under lowest price guarantee. My usual grocery bills used to be around 6k-7k. I now purchase items worth 4k every month and have a huge stockpile of items. Bank offers are also great on grofers.

How does the lowest price guarantee work.
Does it really work.
I use grofers and find many items overpriced comparatively to others.

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Common-man wrote:

How does the lowest price guarantee work.
Does it really work.
I use grofers and find many items overpriced comparatively to others.

After purchasing an item on grofers you have 3 days to invoke lpg. Just go to support, then select the order in which you have the concerned item then select lpg and then attach a pic of the item page where price is lower then in chat box give the link of page and write a message that you should get a refund for the difference. If by the time grofers rep responds to the chat, the price is still lower, they will initiate a refund of the difference. They check the price of item for your pincode. So make sure to only send the link if item which is lower priced in your pincode. Best part is if price gets lower even on grofers, then also you can use lpg. Hope this helps.

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aaaaanuj1 wrote:

You will not find prices anywhere lower than grofers. And even if you do just buy it on grofers and send them a screenshot and link of lower price and they will refund the difference under lowest price guarantee. My usual grocery bills used to be around 6k-7k. I now purchase items worth 4k every month and have a huge stockpile of items. Bank offers are also great on grofers.

Great, send me referral.

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aaaaanuj1 wrote:

After purchasing an item on grofers you have 3 days to invoke lpg. Just go to support, then select the order in which you have the concerned item then select lpg and then attach a pic of the item page where price is lower then in chat box give the link of page and write a message that you should get a refund for the difference. If by the time grofers rep responds to the chat, the price is still lower, they will initiate a refund of the difference. They check the price of item for your pincode. So make sure to only send the link if item which is lower priced in your pincode. Best part is if price gets lower even on grofers, then also you can use lpg. Hope this helps.

Thanks for explaining the process

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Ramesh1997 wrote:

Further, I have already send you Bigbasket referral link & code in the past.. Now referral program isn’t working for a lot of users.. However, u can give it a try.. In case it accepts referral u will get additional 100cb after 1st order.

Sure, thanks alot. I’ll make sure that I enter your referral if it works.

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aaaaanuj1 wrote:

After purchasing an item on grofers you have 3 days to invoke lpg. Just go to support, then select the order in which you have the concerned item then select lpg and then attach a pic of the item page where price is lower then in chat box give the link of page and write a message that you should get a refund for the difference. If by the time grofers rep responds to the chat, the price is still lower, they will initiate a refund of the difference. They check the price of item for your pincode. So make sure to only send the link if item which is lower priced in your pincode. Best part is if price gets lower even on grofers, then also you can use lpg. Hope this helps.

Unfortunately Grofers isn’t in my area..
Anyways, will lpg work for sale price & offers ([email protected], on 1500 worth purchase) on other places (mainly if there is limit on units per person).. and do they consider different offers on Grofers & other sites while comparing price ??

& do we need to make purchase on other sites as well or just screenshot & link will be enough ??

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Ramesh1997 wrote:

Unfortunately Grofers isn’t in my area..
Anyways, will lpg work for sale price on other places (mainly if there is limit on units per person).. and do they consider different offers on Grofers & other sites while comparing price ??

Sale price should be in the same pin code.

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aaaaanuj1 wrote:

Sale price should be in the same pin code.

For example, you can send Amazon, Flipkart.
They are easy. Big basket works but is a hassle because it does not has a option to select pincode item wise. And you have to explain grofers rep really hard. Once they get it, they refund. Just make sure sale price is for your pincode.

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I have tested it a couple of times but I always find that the products on Grofers are expensive than Amazon/Amazon Pantry. A few products are a little cheaper on Grofers but majority of them are not. And I don’t want to go through LPG everytime I place my order. LPG is a marketing gimmick. If they really want to offer best price, then they should list best price.

On top of that, I get good bank cb/discount offers on Amazon. These are the bank offers I redeem regularly.

15% ICICI cb for super value days
+ 5% additional cb for using Amazon Pay ICICI bank card.
200 rs cb for Prime Day on min of 1000 rs order.

So, for a order of 1500 rs, I effectively pay 1000 rs.

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Roushh wrote:

I have tested it a couple of times but I always find that the products on Grofers are expensive than Amazon/Amazon Pantry. A few products are a little cheaper on Grofers but majority of them are not. And I don’t want to go through LPG everytime I place my order. LPG is a marketing gimmick. If they really want to offer best price, then they should list best price.

On top of that, I get good bank cb/discount offers on Amazon. These are the bank offers I redeem regularly.

15% ICICI cb for super value days
+ 5% additional cb for using Amazon Pay ICICI bank card.
200 rs cb for Prime Day on min of 1000 rs order.

So, for a order of 1500 rs, I effectively pay 1000 rs.

Interesting. Everyone here is finding benefits in different apps, and they’re all right. Feeling confused.

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I gave used bigbasket, grofers, amazon pantry, amazon now, flipkart.
Bigbasket has widest range but price is little higher than grofers however monthly discount offers make them even. Delivery is also like perfect in bigbasket.
Amazon pantry use to send items in box, many things got damaged, that was my last with them, cc wants pic of dmaged stuff n even reply is from another person.
Amazon now is costly but monthly offers apply while range is not wide, still best for two hours delivery.
Flipkart i have placed order once. Many items not available so unable to reach 1200 mark of free delivery.

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k_arif wrote:

Interesting. Everyone here is finding benefits in different apps, and they’re all right. Feeling confused.

Don’t need to get confused.

First of all, find out which service providers are providing services for your location. Here is the list of the providers…

Amazon Pantry
Grofers
BibBasket
Flipkart Supermart
Amazon Now

Once you get the providers who can deliver groceries at your location, you need to compare the prices of the products that you most frequently buy. Search for 10-20 products and you will get a good idea which is cheaper for your location. You should shortlist at least 2 providers.

Then search for DD for bank offers or additional offers for the service providers your shortlisted. You will find your answer.

Now, there are some more things you should consider.

- Almost all service providers have min order amount for free shipping. Check what is it and which one works for you.

- Which one can deliver fastest to your location. I just tested for my location (Jaipur city) and found that Grofers takes 2 days to deliver an order. Amazon Pantry will deliver the next day for me. We don’t have Amazon Now but I believe it delivers within some hours. I didn’t check for BigBasket. We don’t have Flipkart Supermart at Jaipur so I can’t check it either.

- How good is the support? According to some members, Grofers support is good and responsive. Amazon also has decent support too. I haven’t dealt with Flipkart support for groceries so I can’t say but I guess they are fairly good too.

- Variety of products and stock. Check if the store keeps stock of brand/products that you usually buy.

These are the things I could think right now. Maybe others can add more.

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Roushh wrote:

Don’t need to get confused.

First of all, find out which service providers are providing services for your location. Here is the list of the providers…

Amazon Pantry
Grofers
BibBasket
Flipkart Supermart
Amazon Now

Once you get the providers who can deliver groceries at your location, you need to compare the prices of the products that you most frequently buy. Search for 10-20 products and you will get a good idea which is cheaper for your location. You should shortlist at least 2 providers.

Then search for DD for bank offers or additional offers for the service providers your shortlisted. You will find your answer.

Now, there are some more things you should consider.

- Almost all service providers have min order amount for free shipping. Check what is it and which one works for you.

- Which one can deliver fastest to your location. I just tested for my location (Jaipur city) and found that Grofers takes 2 days to deliver an order. Amazon Pantry will deliver the next day for me. We don’t have Amazon Now but I believe it delivers within some hours. I didn’t check for BigBasket. We don’t have Flipkart Supermart at Jaipur so I can’t check it either.

- How good is the support? According to some members, Grofers support is good and responsive. Amazon also has decent support too. I haven’t dealt with Flipkart support for groceries so I can’t say but I guess they are fairly good too.

- Variety of products and stock. Check if the store keeps stock of brand/products that you usually buy.

These are the things I could think right now. Maybe others can add more.

Great. Amazingly presented and well understood. Thanks for your efforts.

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jambui wrote:

I gave used bigbasket, grofers, amazon pantry, amazon now, flipkart.
Bigbasket has widest range but price is little higher than grofers however monthly discount offers make them even. Delivery is also like perfect in bigbasket.
Amazon pantry use to send items in box, many things got damaged, that was my last with them, cc wants pic of dmaged stuff n even reply is from another person.
Amazon now is costly but monthly offers apply while range is not wide, still best for two hours delivery.
Flipkart i have placed order once. Many items not available so unable to reach 1200 mark of free delivery.

Oh, okay. Cool. Thanks for your suggestions.

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I prefer Grofers, simply because of the prices

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grofers is best as it gives free delivery upto 500

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I usually purchase via local stores (Dmart/Foodworld/Reliance Fresh)
Online it has always been amazon pantry/prime (if available) or prime now when i don’t have the patience to go out n purchase from a local store or when i need them on an urgent basis from a particular store ( Like More from Marathahalli/Mahadevapura – Bengaluru )
There are couple of local stores which offer similar prices compared to amazon but i have always found amazon to be the best option combined with bank/Apay offers
Strangely I never bothered to create BB account, have grofers but its been a while since i shopped from it. The price match guarantee seems very attractive, will try grofers sometime soon

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Once upon a time Bigbasket + Payzapp combo was the best – 25% cashback….reduced to 5% now.
Reliance Fresh + Freecharge also worked well till last month- 20% cashback ….it is reduced to 8-10% now.
I also used Grofers + PhonePe + Magicpin to get great deals last month.

Now I don’t think any offer better than 15% discount/cashback is available

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Chikky wrote:

Once upon a time Bigbasket + Payzapp combo was the best – 25% cashback….reduced to 5% now.
Reliance Fresh + Freecharge also worked well till last month- 20% cashback ….it is reduced to 8-10% now.
I also used Grofers + PhonePe + Magicpin to get great deals last month.

Now I don’t think any offer better than 15% discount/cashback is available

Most sites are rewarding until it gets good reputation and customers.

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getready wrote:

I usually purchase via local stores (Dmart/Foodworld/Reliance Fresh)
Online it has always been amazon pantry/prime (if available) or prime now when i don’t have the patience to go out n purchase from a local store or when i need them on an urgent basis from a particular store ( Like More from Marathahalli/Mahadevapura – Bengaluru )
There are couple of local stores which offer similar prices compared to amazon but i have always found amazon to be the best option combined with bank/Apay offers
Strangely I never bothered to create BB account, have grofers but its been a while since i shopped from it. The price match guarantee seems very attractive, will try grofers sometime soon

Even I’ve always shopped from dmart/bigbazaar or other local shops. Pantry is costly since branded dals etc are almost 20% more than the off-line markets whose quality is not really bad as per my experience. Also I don’t have ICICI card, nor interested in getting one just to get benefits from Pantry(tried ICICI POCKETS n it din work)
However excluding rice dals sugar etc it’s actually cheap online.

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