Beware of PayU

Beware of PayU

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Hello dimers,

Guys, i would suggest you all to check your Credit/debit card statements very carefully. I have been billed twice for multiple transactions by PayU amounting to a lot of rupees. I got my Citibank statement today and i was surprised by the high bill. When i went through my statement, found that there has been multiple duplicate entries by PayU. I knew there was something fishy since i never received any Email alert/SMS alert regarding the said duplicate transactions.

I Spoke to a Citibank rep who was as confused as me and as per the Citibank rep, his system shows only single transactions however PayU has claimed for the same transactions twice from Citibank billing department and this explains why i never got any sms for the duplicate transactions.

Citibank has raised dispute on the transactions and offered me temporary credit till the investigation is complete. I was wondering after this episode how safe are payment gateways such as payU and i’m also shocked by the lackluster approach of Citibank who billed me for the transaction that was never even registered in their system.

66 Comments  |  
31 Dimers
Vegeta
Deal Captain
0
0
12486
202

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

Couple love wallpaper 5
Deal Major
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@ishandon wrote:

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


Why not passbook? You should maintain all entries updated for future references. Don’t be lazy!

Vegeta
Deal Captain
0
0
12486
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@[email protected]@[email protected] wrote:

@ishandon wrote:

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


Why not passbook? You should maintain all entries updated for future references. Don’t be lazy!


Roz ki 5-10 transactions
Impossible to get all those entered in a passbook https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

Scarface photo 35
Deal Captain
3
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12864
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@ishandon wrote:

@[email protected]@[email protected] wrote:

@ishandon wrote:

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


Why not passbook? You should maintain all entries updated for future references. Don’t be lazy!


Roz ki 5-10 transactions
Impossible to get all those entered in a passbook https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


m-Passbook ?
e- Passbook ?

Go Green !!! https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

I usually prefer to download all at the end of the week in PDF formats !!! https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Xpgozhudfikom
Entertainer
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31474
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@Noah wrote:

@ishandon wrote:

@[email protected]@[email protected] wrote:

@ishandon wrote:

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


Why not passbook? You should maintain all entries updated for future references. Don’t be lazy!


Roz ki 5-10 transactions
Impossible to get all those entered in a passbook https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


m-Passbook ?
e- Passbook ?

Go Green !!! https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

I usually prefer to download all at the end of the week in PDF formats !!! https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


ICICI customer spotted.

Premam first look.jpg.image.784.410 1491053822386
Entertainer
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@ishandon wrote:

@[email protected]@[email protected] wrote:

@ishandon wrote:

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


Why not passbook? You should maintain all entries updated for future references. Don’t be lazy!


Roz ki 5-10 transactions
Impossible to get all those entered in a passbook https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif
Bankwale bhi puchte hai kounsa business karte ho bhai jisme 5-10 ka Len-Den hota hai https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Edit: From where we can download the pdf version of passbook?
Btw is this service only available for ICICI Customers?

CC → @Noah

319053 dark angel
Deal Subedar
5
179
1554
39
@ishandon wrote:

@[email protected]@[email protected] wrote:

@ishandon wrote:

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


Why not passbook? You should maintain all entries updated for future references. Don’t be lazy!


Roz ki 5-10 transactions
Impossible to get all those entered in a passbook https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


haha same here… even bank manager and debit card department got suspicious of my transactions.. and they even visited my home… https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Vegeta
Deal Captain
0
0
12486
202
“@Dark_AngeL ":http://www.desidime.com/users/...13 wrote:

@ishandon wrote:

@[email protected]@[email protected] wrote:

@ishandon wrote:

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


Why not passbook? You should maintain all entries updated for future references. Don’t be lazy!


Roz ki 5-10 transactions
Impossible to get all those entered in a passbook https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


haha same here… even bank manager and debit card department got suspicious of my transactions.. and they even visited my home… https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


sach bol https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

which bank ?

Img 20150414 215658
Budding Star
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I check my credit card statement and my family cards statements very carefully https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif And i check my transactions of debit cards also on regular intervals So, Check And Mate, do these types of things! https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif

Calling @DealSeeker also, so that he will not miss this thread.
@cybertechie this maybe an exceptional case, as this only happened with you, maybe a gateway glitch..!!
Images
Deal Subedar
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53
1322
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ICICI doesn’t give passbook. It is fully online and you get statement by post every 6 months. By mail every month. E- passbook as well.

319053 dark angel
Deal Subedar
5
179
1554
39
@ishandon wrote:

“@Dark_AngeL ":http://www.desidime.com/users/...13 wrote:

@ishandon wrote:

@[email protected]@[email protected] wrote:

@ishandon wrote:

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


Why not passbook? You should maintain all entries updated for future references. Don’t be lazy!


Roz ki 5-10 transactions
Impossible to get all those entered in a passbook https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


haha same here… even bank manager and debit card department got suspicious of my transactions.. and they even visited my home… https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


sach bol https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

which bank ?


ha bhai.. i am serious… federal bank….

they were mentally harrassing me for a couple of days.. inquiried about my profession bla bla bla… and even cross checked the transactions since i created the acc…

and even they gave oportunity to confess.. in case i have done anything fraud.. https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Game of thrones season 7 white walkers g6 2048x2048
Deal Colonel
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@vinaythewanted wrote:

ICICI doesn’t give passbook. It is fully online and you get statement by post every 6 months. By mail every month. E- passbook as well.


e passbook means e statement which we receive by email each annual year?

Game of thrones season 7 white walkers g6 2048x2048
Deal Colonel
1,295
54,428
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@Noah wrote:

@ishandon wrote:

@[email protected]@[email protected] wrote:

@ishandon wrote:

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


Why not passbook? You should maintain all entries updated for future references. Don’t be lazy!


Roz ki 5-10 transactions
Impossible to get all those entered in a passbook https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


m-Passbook ?
e- Passbook ?

Go Green !!! https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

I usually prefer to download all at the end of the week in PDF formats !!! https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


e/m passbook means e statement which we receive by email each annual year?

Game of thrones season 7 white walkers g6 2048x2048
Deal Colonel
1,295
54,428
67273
691

guys, be careful with payu and its gateway whereever its used. it always fails.

Pp
suspended
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How to identify duplicate entry??

1
Deal Subedar
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even sbi allows us to download past statements upto 6 months.

earlier i also used to go to bank and update my passbook, i updated once after a gap of 1 year bcoz i had to show current transactions which i had done in the past year, as a proof somewhere, and it took 4 passbooks to fill the transactions that i had done in that year (this incident happened 3 years back)..

now, i don’t use that sbi account that much, but i download the statement every 2-3 months, https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Matrix stickmen
Perfectionist
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@cybertechie I have never faced this problem with PayU. Seems like I now need to check my Axis prepaid card statements rather than my CC statements. https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

By the way, can you please mention the date(s) and the month(s) of such duplicate transactions?

Matrix stickmen
Perfectionist
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@rajrocks wrote:

guys, be careful with payu and its gateway whereever its used. it always fails.


C’mon, bro, that’s a very unfair statement. I have rarely faced any issues with PayU. In fact, I feel the most relaxed when a site has PayU because they have the most reliable and trustworthy payment gateway.

Just the other day, PayU took care of my refund claim in 5 days for a Shopclues transactions that was charged but the order got stuck in “checkout incomplete” because of a hiccup in the Shopclues servers. PayU is my favorite among all of the payment gateways/wallets.

Xpgozhudfikom
Entertainer
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31474
280
“@Dark_AngeL ":http://www.desidime.com/users/...13 wrote:

@ishandon wrote:

“@Dark_AngeL ":http://www.desidime.com/users/...13 wrote:

@ishandon wrote:

@[email protected]@[email protected] wrote:

@ishandon wrote:

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


Why not passbook? You should maintain all entries updated for future references. Don’t be lazy!


Roz ki 5-10 transactions
Impossible to get all those entered in a passbook https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


haha same here… even bank manager and debit card department got suspicious of my transactions.. and they even visited my home… https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


sach bol https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

which bank ?


ha bhai.. i am serious… federal bank….

they were mentally harrassing me for a couple of days.. inquiried about my profession bla bla bla… and even cross checked the transactions since i created the acc…

and even they gave oportunity to confess.. in case i have done anything fraud.. https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


FBI is Federal Bank of India?

11111
Super Moderator
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@cybertechie

You mean you entered OTP only once for each txn and got billed twice? https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

Missing
Deal Lieutenant
2
336
5280
61

Yes, OP has warned everyone, and rightly so, to be careful about transacting with PayU. However, I never faced any issues ever for last 2-3yrs that I have been using it. In fact, I intentionally pay thru payu or look for options at sites where I pay thru payu ‘cos of their Buyer’s Protection clause. They have helped me in recovering amounts from shopclues, fashionandyou, groupon and recently, Grofers.

And, yes, I always carefully look at card statements before paying. Very rarely I do netbanking for payment.

Game of thrones season 7 white walkers g6 2048x2048
Deal Colonel
1,295
54,428
67273
691
@DealSeeker wrote:

@rajrocks wrote:

guys, be careful with payu and its gateway whereever its used. it always fails.


C’mon, bro, that’s a very unfair statement. I have rarely faced any issues with PayU. In fact, I feel the most relaxed when a site has PayU because they have the most reliable and trustworthy payment gateway.

Just the other day, PayU took care of my refund claim in 5 days for a Shopclues transactions that was charged but the order got stuck in “checkout incomplete” because of a hiccup in the Shopclues servers. PayU is my favorite among all of the payment gateways/wallets.


Bro, I am just sharing my experience. wallets like fc/oxi/ etc and other sites It never went smooth. few txns have to fails.
Ask @getready also

also, my money is blocked in my payu acct for more than a month. its not at all getting transferred. always throws error.

talking on ur second part, never faced such situation and good to hear atleast they are doing good on thier part.

15 1
Deal Captain
16
7
12754
118
@DealSeeker wrote:

@rajrocks wrote:

guys, be careful with payu and its gateway whereever its used. it always fails.


C’mon, bro, that’s a very unfair statement. I have rarely faced any issues with PayU. In fact, I feel the most relaxed when a site has PayU because they have the most reliable and trustworthy payment gateway.

Just the other day, PayU took care of my refund claim in 5 days for a Shopclues transactions that was charged but the order got stuck in “checkout incomplete” because of a hiccup in the Shopclues servers. PayU is my favorite among all of the payment gateways/wallets.


Dealseker. Pls check you karma log & pls help me asap

Images
Moderator
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@VaibhavJain wrote:

I check my credit card statement and my family cards statements very carefully https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif And i check my transactions of debit cards also on regular intervals So, Check And Mate, do these types of things! https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif

Calling @DealSeeker also, so that he will not miss this thread.
@cybertechie this maybe an exceptional case, as this only happened with you, maybe a gateway glitch..!!


you forgot to tag me https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

@ishandon wrote:

Since it is you I would be careful from the next time
But unlike you I don’t have a cc nor a passbook for my savings bank account and thus I don’t oftenly check my transaction history regularly https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


Neither me!
omg https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

Matrix stickmen
Perfectionist
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@rajrocks wrote:

Bro, I am just sharing my experience. wallets like fc/oxi/ etc and other sites It never went smooth. few txns have to fails.
Ask @getready also

also, my money is blocked in my payu acct for more than a month. its not at all getting transferred. always throws error.

talking on ur second part, never faced such situation and good to hear atleast they are doing good on thier part.


Bro, you are again using language like “never went smooth”. Earlier, you said “always fails”. This why I called your statements “very unfair”.

Although I have “never” faced any transaction failures because of PayU servers acting up, I refrained from using words like always or never. Heck, PayU servers ran solid even during the 100% cashback or 90% discount sales at Pepperfry, eBay, Shopclues, etc. when those shopping sites were having constant issues because of the load.

As for your issues about transferring money from the wallet, that’s a different ball-game and it wouldn’t be right to discuss those issues in this context.

Samantha
Deal Lieutenant
21
22
4140
88
@DealSeeker wrote:

@rajrocks wrote:

guys, be careful with payu and its gateway whereever its used. it always fails.


C’mon, bro, that’s a very unfair statement. I have rarely faced any issues with PayU. In fact, I feel the most relaxed when a site has PayU because they have the most reliable and trustworthy payment gateway.

Just the other day, PayU took care of my refund claim in 5 days for a Shopclues transactions that was charged but the order got stuck in “checkout incomplete” because of a hiccup in the Shopclues servers. PayU is my favorite among all of the payment gateways/wallets.


Correct. Once I placed order on bigbasket through PayU. money got debited but order not placed in bigbasket. next business day they settled money to bigbakset and order went smooth…

200w d
Deal Major
92
3,903
18042
203
@DealSeeker wrote:

@rajrocks wrote:

Bro, I am just sharing my experience. wallets like fc/oxi/ etc and other sites It never went smooth. few txns have to fails.
Ask @getready also

also, my money is blocked in my payu acct for more than a month. its not at all getting transferred. always throws error.

talking on ur second part, never faced such situation and good to hear atleast they are doing good on thier part.


Bro, you are again using language like “never went smooth”. Earlier, you said “always fails”. This why I called your statements “very unfair”.

Although I have “never” faced any transaction failures because of PayU servers acting up, I refrained from using words like always or never. Heck, PayU servers ran solid even during the 100% cashback or 90% discount sales at Pepperfry, eBay, Shopclues, etc. when those shopping sites were having constant issues because of the load.

As for your issues about transferring money from the wallet, that’s a different ball-game and it wouldn’t be right to discuss those issues in this context.


Previously it used to work fine
3 out of 4 times transactions failed when i tried to add money to freecharge. My 10k still stuck because of this. Money gets debited and in the final step it doesn’t redirect to freecharge website
I have complained to freecharge like multiple times and they always keeps repeating the same thing "Payment is successful at PG end but due to unknows reasons your wallet hasn’t been updated
And the next day, I was trying to add money to PayU wallet but it was successful. 2 out of 2 payumoney add money transactions were successful
when I tried to check the bank statements, billers were different Payu.in for freecharge n payumoney.com for payu website

Matrix stickmen
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@getready Based on what you have written (“doesn’t redirect”), it seems like there is an API integration problem with the Freecharge wallet. As FC guys told you, it’s not the fault of PG (PayU), but a problem with Freecharge’s integration of the PG with their wallet. It wouldn’t be correct to blame PayU for this issue.

By the way, in case you guys didn’t know, all of the recharges at Freecharge are also processed via PayU. And I am sure you guys have recently done a lot of recharges successfully using the PeoplesKart, McD, etc. codes for Freecharge. https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif CC @rajrocks

Missing