Hotness Beware of items ordered from 2GUD website (laun...

Hot Deal Beware of items ordered from 2GUD website (launched by Flipkart)

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Independence day15
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Flipkart recently launched 2GUD website for refurbished items like mobile , laptops etc .

So because of brand name Flipkart , I ordered Samsung Galaxy A5 2016 mobile phone after checking specs and other info , which was delivered today .

I opened the package and found that box packing is not of samsung , it was generic packing by 2GUD , still OK . I checked box and it mentioned same model which i ordered .

I opened the box and checked device , it was in average condition with minor damage on screen , then i checked device info and found it is different model which neither have same screen size , nor have full hd display , also battery was just 2300mah . i also checked IMEI , it was same as packing means they knew it already that it is different model .

Then i google and found out that it is Galaxy A5 Duos model (2015) .

2GUD website proudly mention that device has gone through 47 quality checks . Now only they know after such checks how they mention IMEI of old model with box of new model .

So just be alert and check you device properly after delivery .

22 Comments  |  
16 Dimers
Bal ganesh
Deal Lieutenant
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2GUD is too bad in reality like flipkart is flopkart

Cropped8790936622552152970
Deal Major
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Don’t feel so bad
I ordered A5 2017 for 5k from shreyash retail / reailnet and got A5 2015 toungueout
May be they sent u the same mobile i returned grinning

Missing
Deal Lieutenant
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why u all ordering old outdated phones what for???

rolleyes
Independence day15
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getready wrote:

Don’t feel so bad
I ordered A5 2017 for 5k from shreyash retail / reailnet and got A5 2015 toungueout
May be they sent u the same mobile i returned grinning

hushed
Yellow11 1256751 480x300 v1
Deal Subedar
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2GUD is too bad , don’t order anything from this crap sh*t site

Ori
Deal Major
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getready wrote:

Don’t feel so bad
I ordered A5 2017 for 5k from shreyash retail / reailnet and got A5 2015 toungueout
May be they sent u the same mobile i returned grinning

I can confirm this aisa hota hai biggrin

Few years back, I purchased a Mi mobile but as I did not like the model, I returned that back to Flipkart smile

My father sent everything in box properly however by mistake he sent Lenovo phone USB cable while returning….


Few months later, I was checking Ebay listing reviews for that model (refurbished listing) and all reviews were positive except one compalining that he received Lenovo cable instead of Mi cable laughing stuck_out_tongue

Dual survival cody lundin 2
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Original wrote:

I can confirm this aisa hota hai biggrin

Few years back, I purchased a Mi mobile but as I did not like the model, I returned that back to Flipkart smile

My father sent everything in box properly however by mistake he sent Lenovo phone USB cable while returning….


Few months later, I was checking Ebay listing reviews for that model (refurbished listing) and all reviews were positive except one compalining that he received Lenovo cable instead of Mi cable laughing stuck_out_tongue

laughing
Independence day15
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UPDATE :

I placed return request , pickup boy from ekart team told me charger is of ERD not of samsung so they can not return . but i received only that charger (2gud team also confirmed they sent ERD only)
I placed call back request from 2 gud and they took complaint and after 2 hours another person picked up the phone but no return slip .

later i checked status , it was showing return cancelled , i got shocked .
next day they again took complaint and then after cross check they confirmed they got returned phone and refunded money .

today their manager from bengaluru called me and said sorry and offered compensation , told her no free money will compensate my time so check why such things happened and should not be happened in future .

I will suggest people to buy from 2BAD only if deal is 2GUD to ignore . they need time to get things correct first .

Cropped8790936622552152970
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Mirror wrote:

UPDATE :

I placed return request , pickup boy from ekart team told me charger is of ERD not of samsung so they can not return . but i received only that charger (2gud team also confirmed they sent ERD only)
I placed call back request from 2 gud and they took complaint and after 2 hours another person picked up the phone but no return slip .

later i checked status , it was showing return cancelled , i got shocked .
next day they again took complaint and then after cross check they confirmed they got returned phone and refunded money .

today their manager from bengaluru called me and said sorry and offered compensation , told her no free money will compensate my time so check why such things happened and should not be happened in future .

I will suggest people to buy from 2BAD only if deal is 2GUD to ignore . they need time to get things correct first .

You will get ERD Charger only
Even if the phone supports fast charging, they will only send those crap ones grinning

Independence day15
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getready wrote:

You will get ERD Charger only
Even if the phone supports fast charging, they will only send those crap ones grinning

Walmart ko famous kar denge flipkart wale . smile

I bought refurbished goods from overcart also but their 99rs cost refurbished phones are much better than flipkart refurbished items .

Cropped8790936622552152970
Deal Major
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Mirror wrote:

Walmart ko famous kar denge flipkart wale . smile

I bought refurbished goods from overcart also but their 99rs cost refurbished phones are much better than flipkart refurbished items .

FK is following eBay.com in this regard.
White boxes + After market chargers
So unless specified u will get ERD chargers only. Also check the product listing, they usually mention compatible charger n cable

Independence day15
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getready wrote:

FK is following eBay.com in this regard.
White boxes + After market chargers
So unless specified u will get ERD chargers only. Also check the product listing, they usually mention compatible charger n cable

yeah , however ERD was not a big issue for me . it became issue when courier person and his senior rejected my pickup saying we need only original accessories . also no fault of him because they were not told that accessories will be of local made , otherwise these people pickup flipkart returns so they though it is also from flipkart (new phone) .

Missing
Deal Newbie
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i am purchase One Plus 3T from 2GUD but before it delivered i will cancel it. They accept cancel request and confirm refund but still my refund not yet received

Missing
Deal Newbie
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I got fooled by the brand refurbished tag from the seller, got a Bose Soundlink 2 mini. It’s not refurbished and sold by Bose, I checked with Bose support. Bose India does not market or sell refurbished products. These are products that the seller serviced at Bose service centre and comes with 1 year warranty as per service bill date. However in my case I never got service bill and product was defective.

Not even a single point mentioned about Bose soundlink 2 that I purchased was true.
1. Certified by professionals – NO WAY
2. Working – NO, its defective. Its not turning on.
3. Superb Condition – NO, its infact pathetic condition.
4. Original accessories – NO. Power adaptor pin was missing, cradle was white colour, third party USB cable, accessories box was of another product. User manual was also missing. I checked with Bose support and they said it needs to be serviced and they won’t accept the brand warranty since it’s not authorised by Bose. Bose gives 1 year warranty for all products they service but this one does not have the service bill. I got a Bose Soundlink Color and I know how Bose warranty works, I had serviced it twice.

I had big expectations from Flipkart. This seller is cheating by giving old defective products under Superb Brand refurbished products. Please don’t buy anything from this site.

Cropped8790936622552152970
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jereenalex593 wrote:

I got fooled by the brand refurbished tag from the seller, got a Bose Soundlink 2 mini. It’s not refurbished and sold by Bose, I checked with Bose support. Bose India does not market or sell refurbished products. These are products that the seller serviced at Bose service centre and comes with 1 year warranty as per service bill date. However in my case I never got service bill and product was defective.

Not even a single point mentioned about Bose soundlink 2 that I purchased was true.
1. Certified by professionals – NO WAY
2. Working – NO, its defective. Its not turning on.
3. Superb Condition – NO, its infact pathetic condition.
4. Original accessories – NO. Power adaptor pin was missing, cradle was white colour, third party USB cable, accessories box was of another product. User manual was also missing. I checked with Bose support and they said it needs to be serviced and they won’t accept the brand warranty since it’s not authorised by Bose. Bose gives 1 year warranty for all products they service but this one does not have the service bill. I got a Bose Soundlink Color and I know how Bose warranty works, I had serviced it twice.

I had big expectations from Flipkart. This seller is cheating by giving old defective products under Superb Brand refurbished products. Please don’t buy anything from this site.

Product link n seller name?
2GUD has many eBay sellers, so don’t trust must on flipkart/2gud. Unlike before it’s just a marketplace now

Missing
Deal Newbie
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2gud service is very worst .They provide froud mobile . I am purches iphone mobile on 2gud this mobile display is duplicate .please i request to all don’t purches mobile on 2gud service
Flipkart service is best

My name
Deal Lieutenant
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better buy seconds locally thru olx/quikr

Missing
Deal Newbie
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Dont purchase anything from 2GUD once you trapped then you better understand. I ordered a phone moto z play on 30 jan 2019 till date today 19 feb neither they give mobil nor my money see my order id OD114569103535792100. I try to contact and even mail more then 100 times they are not respond me properly . They simply told me wait for 24-48 hour since 3 weeks passed i am waiting .

Download
Deal Subedar
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after reading review here. 2gud seem to not be 2gud to give good service

Missing
Deal Newbie
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2gud as bad company for me.

Missing
Deal Newbie
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Please share the process to return the item please urgent..

Missing