Bigbasket - Prepaid Payment Lengthy Process

67°
Deal Subedar
sunnie

When we try placing order at, hardly payments are done successfully on first attempt

Order gets confirmed as COD, despite of selecting prepaid method.

Later on, have to cancel that order and have to order again

I am not sure, if it happens with others too. But its a regular process with me & my office colleagues

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Deal Subedar Deal Subedar
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Just place order on COD, then go to My Orders there is an option of Pay Now, never faced any problem.

Pro Entertainer Pro Entertainer
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@kanz wrote:

Just place order on COD, then go to My Orders there is an option of Pay Now, never faced any problem.


Iss prakriya se SBI wala discount nahi mil pata… https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

Deal Subedar Deal Subedar
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@vijkap201 wrote:

@kanz wrote:

Just place order on COD, then go to My Orders there is an option of Pay Now, never faced any problem.


Iss prakriya se SBI wala discount nahi mil pata… https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif


ha, not only SBI. Cant apply any other coupons also.
And, unnecessarily one have to spend good amount of time. People buy online, just to save time. But……..

Benevolent Benevolent
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God only knows why they have this system and I also feel very irritated to see “We have placed an order on behalf of you…” Why the hell they place order first I do not understand.

Yesterday I ordered using ICICI offer everything was smooth in first attempt.

Deal Subedar Deal Subedar
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@caks2006407 wrote:

God only knows why they have this system and I also feel very irritated to see “We have placed an order on behalf of you…” Why the hell they place order first I do not understand.

Yesterday I ordered using ICICI offer everything was smooth in first attempt.


true, its very irritating. However, Bigbasket service is excellent.

Deal Subedar Deal Subedar
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@caks2006407 wrote:

God only knows why they have this system and I also feel very irritated to see “We have placed an order on behalf of you…” Why the hell they place order first I do not understand.

Yesterday I ordered using ICICI offer everything was smooth in first attempt.


But, legally can they change payment method and place order on behalf of customer without taking customer’s concern???

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