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Bigbasket refunded in wallet i/o payzapp

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Deal Lieutenant
IamJavedSKhan

Hello all.

I ordered thru bigbasket then i realised that i forgt to apply code on payzapp for 15% cb.. Then i canceled the order.. Now they refunded in bb wallet..

Please assist how to raise issue on this..

On app nothing is there.. Please guide

Thanks

21 Comments  |  
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Deal Subedar Deal Subedar
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Call their CS and ask for refund in source, they process the refund back

Deal Lieutenant Deal Lieutenant
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Any number u knw??

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Pro Critic Pro Critic
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You can also tweet to them. They will ask more details in DM and will call you if necessary.
I got my refund in payment source that way.

Deal Lieutenant Deal Lieutenant
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Thnx.. Can u provide me twitter id. Thanx again

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Helpful Helpful
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Just chat with them thru app itself. Thats it

Deal Legend Deal Legend
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bb is really into such fraudulent activities. Why not by default process the payment back into original payment method.

Deal Lieutenant Deal Lieutenant
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Refund takes 7-14 days to credit. They don’t want to loose customer. Also don’t want the customer to call them again and again for asking refund.
So they credit the refund into wallet.
If you want the refund to your original source of payment, just chat with them via Bigbasket app and they will initiate the refund to the original source of payment.

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Helpful Helpful
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OP,
There is an option to enter the code after the payment. You can check that. I tried once few months ago, it was successful.

Generous Generous
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Red bus to refund bhi nahi kar raha.. 105 rs.. they are saying i was drunk to request them to add in wallet instead source i.e bank.. # bewafaRangoli.. xd

Deal Lieutenant Deal Lieutenant
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Ask them to refund to the original payment mode.
Contact via WhatsApp- +91 80 3941 2345
If the don’t refund, raise a complaint (chargeback) with your bank.

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Deal Newbie Deal Newbie
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I have applied for the loan in lend bazaar and paid the 280₹ to the big wallet but I haven’t received the loan amount.

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