Brand Factory Order Issues

Brand Factory Order Issues

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Brand Factory Order Issues

Is this company really serious about doing business or just wasting time and money of those who buy from them

orders being filed for exchange are being picked up after lot of calls emails and complaints on twitter and that too after 8-10 days

also after pick up they are not updating the pick up done on their systems

rage

what has been dimers experience with this website

rolleyes
26 Comments  |  
10 Dimers
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Yes…I placed total seven orders using 500 rs off code…Till every order delivered but one of my order contained 3 items…Only i got 2 items and 3rd is still not packed yet…More than 16 days has been passed

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Stardeals wrote:

Yes…I placed total seven orders using 500 rs off code…Till every order delivered but one of my order contained 3 items…Only i got 2 items and 3rd is still not packed yet…More than 16 days has been passed

have you complained and what has been their response

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Deal Subedar
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Stardeals wrote:

Yes…I placed total seven orders using 500 rs off code…Till every order delivered but one of my order contained 3 items…Only i got 2 items and 3rd is still not packed yet…More than 16 days has been passed

Same here one shipped one still is in progress 16 days passed no reply.
The cc said your ordered shirt is in HIGH DEMAND now.. MY FOOT

When i ordered that shirt it was available then what’s the problem…

DO THEY EVEN KNOW TO MANAGE STOCK TO THEIR CUSTOMERS………

ARGHhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

smiling_imp

I hope you can feel my PAIN @desiman

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mrKool_JJ wrote:

Same here one shipped one still is in progress 16 days passed no reply.
The cc said your ordered shirt is in HIGH DEMAND now.. MY FOOT

When i ordered that shirt it was available then what’s the problem…

DO THEY EVEN KNOW TO MANAGE STOCK TO THEIR CUSTOMERS………

ARGHhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

smiling_imp

I hope you can feel my PAIN @desiman

after complaint on twitter i got a call – they asked me why i was not happy with the services

the lady on call said – from the date of pick up within 14 days the exchanged product will be sent… I was like WTFrage

For those who want to contact

https://www.brandfactoryonline.com/info/c...ct

https://twitter.com/BrandFact...ND

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still no sign of the exchange product being dispatched 15 days have passed but no solution as yet pensive

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Deal Subedar
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desiman wrote:

still no sign of the exchange product being dispatched 15 days have passed but no solution as yet pensive

same here still waiting for my shirt…

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exchange product still not dispatch now on calls they put on waiting time for 15 mins and more and music keeps playing rage

Cropped2899176046513634867
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desiman wrote:

exchange product still not dispatch now on calls they put on waiting time for 15 mins and more and music keeps playing rage

Yes persevere

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I selected exhange option for larger size . From last 5 days nobody came to pickup my old one to deliver new one. I sent a mail too today but nobody replied .

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jileg wrote:

I selected exhange option for larger size . From last 5 days nobody came to pickup my old one to deliver new one. I sent a mail too today but nobody replied .

i am yet to receive my shirt
its more than 3 weeks now

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jileg wrote:

I selected exhange option for larger size . From last 5 days nobody came to pickup my old one to deliver new one. I sent a mail too today but nobody replied .

my return for exchange picked up last week after 8-9 days and lot calls emails and complaint on twitter

exchanged product still not dispatched…

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mrKool_JJ wrote:

i am yet to receive my shirt
its more than 3 weeks now

My also 11th June order still not process also not refunding back

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Deal Subedar
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mengade_adi wrote:

My also 11th June order still not process also not refunding back

I don’t need the refund i anyhow need my shirt coz i liked it very much.
HOW COME THEY DON’T KNOW TO MANAGE THEIR STOCK ACCORDING TO THE ORDERS BEING PLACED.

rage
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Deal Brigadier
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desiman wrote:

are they responding there rolleyes

dont know but u can try.

Dual survival cody lundin 2
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brandfactory has still not processed the replacement order. Maybe they are in a plan to keep the returned product as well as money.

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desiman wrote:

@cody @BLANCO @deb3l @mrKool_JJ @syed786 @A2Zdeals @rajrocks @eeesahuji205 @Roushh @BornGenius2.0 @esakkiraja @avgn @getready

whats the next step in this Brand Factory Issue

they are not responding on calls – twitter – email pensive

Brother brandfactory disgusting wrost site..
I have ordered but received old product but I haven’t returned because I know they are not provide me any help ..
So far away from this site is better to us

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desiman wrote:

@cody @BLANCO @deb3l @mrKool_JJ @syed786 @A2Zdeals @rajrocks @eeesahuji205 @Roushh @BornGenius2.0 @esakkiraja @avgn @getready

whats the next step in this Brand Factory Issue

they are not responding on calls – twitter – email pensive

Still my half of 1 order not shipped
Waiting for it..
Will call them..

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BornGenius2.0 wrote:

Still my half of 1 order not shipped
Waiting for it..
Will call them..

calls they just play music and no one come

email / twitter – only just assurance and then no revert

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no responses on calls they just play music rage

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finally got my exchanged order today delivered sunglasses

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