I have stadrad chartered super value credit card. 2 hours back it got charged for 16000064 VND (44000 INR) @ facebk *xxxxxx.
Blocked the CC. But dispute is not filed. cust care told to wait 24-48 H to raise the dispute as merchant will take that much time to confirm it. Do I really need to wait till the merchant confirmation to raise the dispute?
I used this card only in amazon, grofers, Abhi Bus & E-batua.
I think E-batua is the culprit as we have to enter the card details in their app before going to PayU payment gateway. But there is one more option to directly go to PaUMoney gateway
What precautions we can take to avoid it?
1. Never save card details in any site. Remove auto saved ones
2. Disable international transactions / Lower the limit of international transactions
3. If option is there then always enter your card details in payment gateway
4. If card account provides VCC use it.
Any other suggestions?
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I saved my CC only in Abhibus
(Made only 1 transaction in all online sites)
Abhi bus – 05-05-2017
E-Batua – 19-06-2017
Grofers – 09-07-2017