I ordered a cake to be send to specific location through flaberry which is not serviced by them(which i am not sure while i order) and the order was automatically cancelled.When asked for refund,they refunded to store credit which i dont want to use ever in flaberry and hence i ask them to refund to original payment mode(paytm) but still now i am not getting my refund for past one month,
Can you pls help how to get my money back? already tweeted/mailed but no response.
Someone hacked my account (god knows how as my other accounts never gets hacked till now) and ordered giftvoucher worth Rs2000 through giftxoxo.i didnt receive any OTP for the same and they didnt send SMS.
hence i asked them(both payumoney and giftxoxo) with in 3 days of order to cancel the order and refund teh money.
But they said they will followup with giftxoxo and get my money if i provide them FIR.
Hence i filed online FIR@ TN police site and provided them and mailed to everyone (CEO,rblbank,twitter accounts) but still now i didnt get any response from them on how to get my money back.
I contact both giftxoxo/payumoney in whatever possible means but i know the giftxoxo email id in which the hacker ordered but they say they will resend giftvoucher only to that account.(i told like my giftvoucher is invalid and try to get my actual address to get atleast the voucher)
the transaction happened one year back but still i am following up with giftxoxo/payumoney without luck
Please guys help me getting my money back.. if i need to file any complaints in govt cybercrime pls provide online links as i may not be able to provide offline .
Is it possible to trace a person using EMail Address?