CHEATING BY INFIBEAM REPAIRED HANDSET INSTEAD OF UNBOX
Please note that I made a purchase of Samsung Galaxy core 2 , 4G white (Unboxed) on 05th February 2016, the product was delivered to me on 08th February 2016, since I have not opened the box containing the mobile handset then and there but when I open the box after 3 days of product delivered I found that the aforesaid mobile handset was not properly working and their were defects,
when I lodged complaint with the Infibeam through email and phones they informed me that the defective product is returnable only within 72 hours of delivery as per their return policy and in my case since the 72 hours has been passed so they shall not take back the defective product and further advised me that the product bore 6 months warranty so better contact the Samsung Service centre to get the handset restore to original condition,
that 02nd April 2016 I myself went to Samsung Service centre lying and situated at 41, A .J.C Bose Road, Kolkata-700017,I was shocked to learned from the service centre executive that this handset is question is not unboxed handset but previously repaired handset, and this handset prior to sold out to me under impression unboxed handset by Infibeam was repeatedly repaired by the Samsung india, and for these type of repaired and/or defective handset Samsung do not offer warranty at all for a single day
In this respect I am confident , the Infibeam, its Chief executive Officer, founder, owner and the concerned staff and authorities are guilty of criminal conspiracy, cheating, misappropriation, breach of trust, and unfair trade practising defrauding the bonafide customer.
When i did not recived any assurance of return of this handset I have lodged FIR, with the Commissioner Of police, Kolkata, Ministry Of Corporate Affairs, and the O/C Cyber crime, Kolkata Police Headquarter, please go to attachment and find the details and scan copy of my submitted complaint on the basis of such a case started
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Please note that I made a purchase of Samsung Galaxy core 2 , 4G white (Unboxed) on 05th February 2016, the product was delivered to me on 08th February 2016, since I have not opened the box containing the mobile handset then and there but when I open the box after 3 days of product delivered I found that the aforesaid mobile handset was not properly working and their were defects,
when I lodged complaint with the Infibeam through email and phones they informed me that the defective product is returnable only within 72 hours of delivery as per their return policy and in my case since the 72 hours has been passed so they shall not take back the defective product and further advised me that the product bore 6 months warranty so better contact the Samsung Service centre to get the handset restore to original condition,
that 02nd April 2016 I myself went to Samsung Service centre lying and situated at 41, A .J.C Bose Road, Kolkata-700017,I was shocked to learned from the service centre executive that this handset is question is not unboxed handset but previously repaired handset, and this handset prior to sold out to me under impression unboxed handset by Infibeam was repeatedly repaired by the Samsung india, and for these type of repaired and/or defective handset Samsung do not offer warranty at all for a single day
In this respect I am confident , the Infibeam, its Chief executive Officer, founder, owner and the concerned staff and authorities are guilty of criminal conspiracy, cheating, misappropriation, breach of trust, and unfair trade practising defrauding the bonafide customer.i shall contunue my fight against the online retailer who are selling defective and repairs item instead of assured items.
When i did not recived any assurance of return of this handset I have lodged written complaint which was treated as FIR, with the Commissioner Of police, Kolkata, Ministry Of Corporate Affairs, and the O/C Cyber crime, Kolkata Police Headquarter, please go to attachment and find the details and scan copy of my submitted complaint on the basis of such a case started
Really shocking to hear…. Hope u will get the refund or replacement…
somebody please merge this in http://www.desidime.com/forums/dost-and-dimes/t...
thank you for your time and efforts.
@please wrote: That is the right thing to do Buy Who the **** Opened Mobile after 3 days of delivery ?one of my comments itself deleted by admins :-/
said the same thing, itna aaram pasand aur ameerchand kaun hota hai .. aisa kuch likha tha maine.
but more importantly gave the example of @devashi1 or 2 3 4 5
ki 3 din tak 5500+ ke mobile ko dekhna tak nahi is OPs style
udhar @devashi ne tou 55/- ki bhi cheej li tou .. deliver hote hi use kar ke dekhi whether working alright or to return as defective http://www.desidime.com/forums/hot-deals-online...
Now i dion need refund and return but i shall proceed against Infibeam, an FIR lodged case started at cyber police station kolkata Police headquarter
To,
1) The Comissioner Of police
Kolkata Police
Lal Bazar Police Head Quarter
2) The Minister In Charge
Corporate Affairs
Garage No. 14, A Wings
Sastri Bhawan Rajendra Prasad Road
New Delhi dated 05th Arpril 2016
3) The Officer In Charge
Cyber Police Station
Lal Bazar Police Headquarter
Kolkata
Re: A Complaint of cheating, breach of trust and misappropriation of fund, criminal conspiracy, unfair trade practice by the Infibeam.com,its owner, co-founder, CEO, having it registered office at NSI Infinium Global Pvt. Ltd. (Infibeam.com)9th Floor,A-Wing, Gopal Palace,Nehrunagar, Ahmedabad. Gujarat. India – 380015.
Dear Sir/Madam,
This is to inform you that being encouraged with the item description, and assurance given by the online consumer goods ratailer Infibeam.com , I made a purchase of Samsung Galaxy core 2 , 4G white (Unboxed) on 05th February 2016, the product was delivered to me on 08th February 2016, since I have not opened the box containing the mobile handset then and there but when I open the box after 3 days of product delivered I found that the aforesaid mobile handset was not properly working and their were defects,
Copy of the invoice issued by the Infibeam is attached herewith
Please further note that when I lodged complaint with the Infibeam through email and phones they informed me that the defective product is returnable only within 72 hours of delivery as per their return policy and in my case since the 72 hours has been passed so they shall not take back the defective product and further advised me that the product bore 6 months warranty so better contact the Samsung Service centre to get the handset restore to original condition,
@irshad7c wrote:
Now i dion need refund and return but i shall proceed against Infibeam, an FIR lodged case started at cyber police station kolkata Police headquarter
That is the right thing to do Buy Who the **** Opened Mobile after 3 days of delivery ?
File a case in nearest consumer district forum , please make sure you have enough evidences and you will surely win it
To,
1) The Comissioner Of police
Kolkata Police
Lal Bazar Police Head Quarter
2) The Minister In Charge
Corporate Affairs
Garage No. 14, A Wings
Sastri Bhawan Rajendra Prasad Road
New Delhi dated 05th Arpril 2016
3) The Officer In Charge
Cyber Police Station
Lal Bazar Police Headquarter
Kolkata
Re: A Complaint of cheating, breach of trust and misappropriation of fund, criminal conspiracy, unfair trade practice by the Infibeam.com,its owner, co-founder, CEO, having it registered office at NSI Infinium Global Pvt. Ltd. (Infibeam.com)9th Floor,A-Wing, Gopal Palace,Nehrunagar, Ahmedabad. Gujarat. India – 380015.
Dear Sir/Madam,
This is to inform you that being encouraged with the item description, and assurance given by the online consumer goods ratailer Infibeam.com , I made a purchase of Samsung Galaxy core 2 , 4G white (Unboxed) on 05th February 2016, the product was delivered to me on 08th February 2016, since I have not opened the box containing the mobile handset then and there but when I open the box after 3 days of product delivered I found that the aforesaid mobile handset was not properly working and their were defects,
Copy of the invoice issued by the Infibeam is attached herewith
Please further note that when I lodged complaint with the Infibeam through email and phones they informed me that the defective product is returnable only within 72 hours of delivery as per their return policy and in my case since the 72 hours has been passed so they shall not take back the defective product and further advised me that the product bore 6 months warranty so better contact the Samsung Service centre to get the handset restore to original condition,
the one who has started this thread.
Do whatever buddy, you will waste your precious time nothing else 
or merge this in http://www.desidime.com/forums/store-reviews/to... please.
thank you for your time and efforts.
u did it
u would hav sorted the matter if u would hav opened the package then n there
Appreciate if you have really filed FIR, and police accepted so easily. I still can not believe.
You will get refund from infibeam in any case as they are Ltd company hence will not risk FIR.
Also has lots of cash (raised through IPO) for the time being.
It would have been if u checked mobile within 72 hrs as per their policy.
It may be possible that one may not find faults in just 3 days.
@admin please permanently suspend infibeam
@OP please add the ‘attachments’ .
[i mean do no wait for the feature to come up in DD to add attachments. that would take Ankit and Herambh’s grandkids to grow up, may be by then it will be added in DD]
add the links please