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Complaint to RBI on mobikwik.

2044°
Deal Cadet
ItachiUchiha
Friends I req you to lodge complaint on mobikwik to RBI as they have not intimated to us about deduction. I provided the link and Information to type. Spread it. It should reach RBI Governor. we should not be the losers for their problems. Come on Guys!! http://www.rbi.org.in/scripts/helpdes...px Select NBFC as Category Sir On 29th March 2015 I have used Mobikwik prepaid wallet for paying my ecommerce transactions at website shopclues.com They have offered 100% cash back capped to Rs.100 cash back and I have purchased many items worth Rs.100. The total amount was around Rs.4000. Without informing me this morning they have deducted my entire wallet amount which they have ve offered as cash back in the earlier day. on 30th march 2015 I have contacted their customer care and they came back saying its a technical glitch and they are sorry for that but they did not refund my money. Why should one end user like me has to pay for their mistake . It was not just me but many people have lost their money. Since its a small amount they might be thinking no one would care to complain. Please look into this issue.
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Deal Newbie Deal Newbie
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"""Hfhdyhsh““""""" How To Contact (7OO1)623.498 Mobikwik customer support at phone number Call or write an email to resolve issues: Request, and payment, resolutionudur.kha# gsjshha”"j jj"”””

Deal Newbie Deal Newbie
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#######@@@@@Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.

Deal Newbie Deal Newbie
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If you have a complaint against a Mobikwik company, there are several steps you can take to address the issue:

1. Contact the Company: Start by reaching out to the Mobikwik customer helpline number (736•394°3OO9) toll-free company directly through their customer support channels. Look for their official website or app and find the appropriate contact information. This could be a customer support email address, phone number, or an in-app support feature. Clearly explain your complaint and provide any relevant details or evidence.

2. Review the Company's Complaint Process: Check if the Mobikwik company has a specific complaint resolution process outlined on their website or in their terms and conditions. Follow the instructions provided, if available, to ensure your complaint is properly addressed.

3. Escalate within the Company: If your initial complaint does not receive a satisfactory response, consider escalating the issue within the company. Ask to speak with a supervisor or a higher-level representative who may have more authority to address your concerns. Clearly explain the steps you have taken so far and emphasize your desire for a resolution.

4. File a Complaint with Consumer Protection Agencies

34 Comments  |  
31 Dimers
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Deal Cadet Deal Cadet
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I m recieve msg from Mobikwik

https://imgur.com/x...9T

Deal Cadet Deal Cadet
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same here Brohttps://cdn0.desidime.com/Placeholders/No-Image-Available.png
Lets send the request to RBI. . if there are more requests like this, RBI may Interfere for surehttps://cdn0.desidime.com/Placeholders/No-Image-Available.png

Deal Captain Deal Captain
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will RBI take action on this ?

we are in india bro …https://cdn0.desidime.com/Placeholders/No-Image-Available.png

Deal Colonel Deal Colonel
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@aswaniexpress wrote:

will RBI take action on this ?

we are in india bro …https://cdn0.desidime.com/Placeholders/No-Image-Available.png


Hope for the best, OP Change ur Subject line to " LINK TO SUBMIT COMPLAINT TO RBI, REGARDING MOBIKWIK WALLET"

Deal Lieutenant Deal Lieutenant
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Sent https://cdn0.desidime.com/Placeholders/No-Image-Available.png

Deal Lieutenant Deal Lieutenant
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Done. https://cdn0.desidime.com/smileys/LdBJH.gif

Deal Newbie Deal Newbie
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done

Deal Subedar Deal Subedar
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Submitted complaint. Let’s see what happen https://cdn0.desidime.com/Placeholders/No-Image-Available.png

Deal Cadet Deal Cadet
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done ..

Deal Subedar Deal Subedar
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done

Deal Lieutenant Deal Lieutenant
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done !

Deal Lieutenant Deal Lieutenant
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https://i.imgur.com/QMiDQkN.png

Deal Cadet Deal Cadet
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I have complained from my end..

Deal Subedar Deal Subedar
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Donehttps://cdn0.desidime.com/Placeholders/No-Image-Available.png
But not sure whether this Indian evil government will help consumers or nothttps://cdn0.desidime.com/Placeholders/No-Image-Available.png

Deal Cadet Deal Cadet
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Done!!!

Deal Subedar Deal Subedar
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Done. Great job op. We dimers should stand United against the mobikwik..
By the way I cancelled all my orders and waiting for refund..

Deal Cadet Deal Cadet
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i willl also lodge a complaint now. we will be united to blow off mobikwik’s head

Deal Lieutenant Deal Lieutenant
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@aswaniexpress wrote:

will RBI take action on this ?

we are in india bro …https://cdn0.desidime.com/Placeholders/No-Image-Available.png


I think RBI will…

Deal Cadet Deal Cadet
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Good idea…let’s unite against their cheating! it doesn’t matter if it was a technical glitch. we saw and received 100% cashback which motivated us to do more transactions. this was a reverse loot by mobikwik! we shouldn’t let this go.

Deal Newbie Deal Newbie
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Done……….

Let see what happens. …

Deal Newbie Deal Newbie
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I am not able to user super cash both in the Mobikwik app and Mobikwik website
1) it does not allow me to use the super cash 2500( two thousand five hundred Indian rupees). Why?
2) It does not allow me to use the s super cash when I pay the electricity bills more than 3400/- Indian rupees
3) it does not allow me to use the s super cash when I paid the DTH bill
4) it does not allow me to use the super cash when I paid the prepaid mobile

5) Today 24/July/2018, it shows I can use 100% super cash or 200 super case, but at the time of checkout it is not showing the super case deduction, infect the Promo code is invalid in gofers.com

6) I am requesting to Mobikwik, please do not cheat people, and refund me the money or all the super cash (virtual money ) into actual money.
My Mobikwik wallet number is REMOVED

Deal Newbie Deal Newbie
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I was just going through some insurance policy that was displayed in mobikwik as advertisement. While filling all details i came to payment step and i stopped there and did not proceed. But still there is a debit of Rs.20 on 17.04.2019.And agains they have deducted an amount of Rs.20 has been continuously debited from 27.05.19 to 31.05.2019 illegally without my consent. I have neither authorised them nor submitted debit mandate for these illegal deductions. They are telling some nonsense that some checkbox was unchecked. Whatever nonsense box it may be without my signature how can they debit an amount from my wallet. Now i want to cancel that nonsense policy. But they(mobikwik) are asking me to contact the insurance provider and pay some charges. While it was done (illegally) through MobiKwik, why should i contact some third party. There should be some option in mobikwik itself to cancel any policy. It is not just giving advertisement through app and get some commission for insurance provider and forget, they (mobikwik) should take full responsibility.

Deal Cadet Deal Cadet
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Why the * are you using mobikwik. I stopped using mobikwik in 2017 when they introduced supercash.
You know how they behave and how they do business.

I can only say one thing, suffer.

Atleats use the remaining balance and delete the app.

Deal Newbie Deal Newbie
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PMMobikwikMobikwik is service no:78II.9I.62I8. showing that it has pay to irctc. But for same transection no. Irctc is showing that transection is failed. When I am trying to get some help from mobikwik then I tried to complain him but then it was showing my log in id is incorrect.At the time of adding money and payment my id was correct but at a time of complain my id got incorrect....

Deal Newbie Deal Newbie
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Help me Mobikwik is service number:O986..15O..84.16. showing that it has pay to irctc. But for same transection no. Irctc is showing that transection is failed. When I am trying to get some help from mobikwik then I tried to complain him but then it was showing my log in id is incorrect.At the time of adding money and payment my id was correct but at a time of complain my id got incorrect....

Deal Newbie Deal Newbie
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Main Mobikwik se 25000 lona liya thaa Or mera emi 2511 thaa jo 5 march ko dena thaa mai bus ek hi emi deya hu or ab overdue chal raha hain mujhe inta call karke Harassment kar rahe hain ki tumhre upper ipc ka dhara lag gaya hain or to or mere sbi bank account se kuch nach karke massage aa raha hain or 295 mines ho ja raha hain mai bhar hu kya kru kuch samjh me nahi Aa raha hain aap hi bataaya sir

Deal Newbie Deal Newbie
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Hlo sir 

This side Preeti. Mai mobiwik app use krri hu usse maine 60K tk ka loan liya emi bnwai or emi date wale din emi deduct ni hui jbki account mai sufficient balance Available tha inhone deduct nhi ki or mujhe charges lga diye h balki mai to khud bhi payment krne k option search krri thi nhi Mila to esme mera kya fault h khud emi deduct ni kri unhone or mujhe charges lgare h plss sir solve this problem 

Deal Newbie Deal Newbie
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"""Hfhdyhsh““""""" How To Contact (7OO1)623.498 Mobikwik customer support at phone number Call or write an email to resolve issues: Request, and payment, resolutionudur.kha# gsjshha”"j jj"”””

Deal Newbie Deal Newbie
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#######@@@@@Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.Toll Free: O700 162 3498 (Online complain, 24/7) ,O7001623498 ( Google pay helpline number /credit card/ report Transaction),1800-258-6161 (Report credit card.

Deal Newbie Deal Newbie
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I have a due amount to pay on mobikwik.....I'm ready to make a settlement and I have asked for 15 day's of time.But the agent's are totally harassing me.

Kindly see to it.

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