COOLWINKS FRAUD

If this was in US we could have sued them with class action lawsuits etc.But we live in India so our only options are gundagiri or dharna

received complete refund few minutes ago.

just lodge a complain at PGPORTAL, sit back and relax, refund within 3-4 days.

Contacted customer care and told them that I have recordings of your customer care agents saying blah blah blah….. And I got a call back from senior agent , I told him also same . It happened yesterday .

Just now I got a message saying my cashback has been processed . I came here to post the same

Coolwinks sent message for confirmation of the cashback. 7 to 10 days they will take time to give cashback. After lots of complaint from customers they changed their mind and accepted to send cashback.

http://Coolwin...om (http://Coolwin...om) is a fraud company. They are selling the cheap quality product by showing the high MRP and showing big discount.

They have come up with a new idea of cheating; 14 days return time(that too they will decide whether they will refund or not)
and all cashback will be provided after 14 days.

After 14 days neither they provide the cashback nor they allow to return the product.

They allow to use the coupons available on their website/app and after coupon application it shows you are eligible for cashback as well.

But after 14 days these people say you cannot avail cashback if coupon is already applied. why their app is giving wrong information of cashback eligibility when they have such conditions.

They are big cheaters, looting everyone money. Lost money in Order # CW2305195059019

Anybody paid through paytm postpaid?? And got moneyback??

Coolwinks is an online e-commerce website where they are selling the cheap quality product by showing the high MRP and showing big discount.
And they are offering 100% cashback to the original mode of payment.

They have come up with a new idea of cheating; 14 days return time(that too they will decide whether they will refund or not) and all cashback will be provided after 14 days.

After 14 days neither they provide the cashback nor they allow to return the product.

I have lost money in 2 orders (Order Number: CW2305195059019 and CW3105195130806)

They show few coupons in their website/app and allow to use the coupons available on their website/app and after coupon application it shows you are eligible for cashback as well.
Since the website/app allows to apply the coupon and also shows that user is eligible for 100% cashback, users are placing the order with online payment.

But after 14 days these people say you cannot avail cashback if coupon is already applied. This thing was never communicated while applying the coupon. In addition to this even after applying the coupon it was showing 100% cashback eligibility.
Why their app is giving wrong information of cashback eligibility when they have such conditions? This was done deliberately to fool people and on questioning they show the terms condition (which they modify regularly).

Similarly, They often credit the coolwinks account with their virtual money (coolcash) and while placing the order ‘COOLCASH was applied by default.
During payment it shows ’You are eligible for 100% cashback’ with different payment mode.
Now, after 14 days they denied giving cashback by saying that ‘COOLCASH’ was applied’.

This was credited by coolwinks and also applied by coolwinks. I never want this coolcash and never want to apply it; as without this I would have got my cashback.

Coolwinks is applying it deliberately to missuse their terms and conditions and looting the customers by giving such vague excuses.

They are big cheaters, looting everyone money. Coolwinks are doing this intentionally. Strict action should be taken.
There are innumerable complains and issues where people are reporting on different websites/google reviews. It’s a big scam which needs to be addressed.