coolwinks gave refund for purchase made during ...

coolwinks gave refund for purchase made during summer cashback sale

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Deal Newbie
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hi guys,
just now received msg from coolwinks
Hi AMANPREET SINGH Refund for your order CW1505194987803 has been initiated and will be credited in to your respective BankAccount/wallet in 3 to 4 working days.
My order value was 2250/-, got 1000 RS instant cashback by hotstar offer and now received 1000 RS as refund not cashback after giving them negative rating on playstore.
plz share what is happening to others who made purchase under money-back offer.

3 Comments  |  
2 Dimers
Cropped3140660918820440642
Deal Cadet
97
465
11

Have you used zero rupees/Free frame before?
I have used free frame and they are denying money back now.
But today they were speaking nice , like they were saying , we will escalate this issue blah blah blah…… they were not rude like last time . and today I got a call back from a senior executive agent , because I explained my issue to normal customer service agent(call got connected after 4 calls(around 25 minutes) when I was just about to cut the call , lucky :p . he told me that I will get a call back from a senior and I got the call.
He told that he will forward my issue to some team .

But I wont rise my expectations.

Btw how did you get this msg all of a sudden .
When did you order ? Did you use free frame? or 1+1 etc ?

Missing
Deal Newbie
51
25
1
jileg wrote:

Have you used zero rupees/Free frame before?
I have used free frame and they are denying money back now.
But today they were speaking nice , like they were saying , we will escalate this issue blah blah blah…… they were not rude like last time . and today I got a call back from a senior executive agent , because I explained my issue to normal customer service agent(call got connected after 4 calls(around 25 minutes) when I was just about to cut the call , lucky :p . he told me that I will get a call back from a senior and I got the call.
He told that he will forward my issue to some team .

But I wont rise my expectations.

Btw how did you get this msg all of a sudden .
When did you order ? Did you use free frame? or 1+1 etc ?

Yes I used free frame offer and was denied of money-back by citing the same around 1 week ago but now they have changed their mind after many complaints

Cropped3140660918820440642
Deal Cadet
97
465
11

I too got a msg now which said money back has been processed wink

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