Debit card stopped working online

Debit card stopped working online

200°
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Deal Subedar
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More than one month passed since my IOB (Indian Overseas bank) debit card stopped working online. only ATM withdrawal working ,
Contacted branch manager, nodal officer , done everything but card declines every payment , even during UPI registration I am getting card declined error
Please suggest me solution , How do I unblock my partially blocked card , staff in IOB is noob be it branch manager or nodal officer they don’t know what is the problem .
Any help would be greatly appreciated

31 Comments  |  
16 Dimers
Bal ganesh
Deal Lieutenant
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Probably they(system) disabled online usage after some suspicious transaction.
Give a written complaint in your branch and email that copy online to customer care.
Only enquiries don’t help, they know the issue but lazy.
Else spend little to get new debit card(charges apply)

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caks2006407 wrote:

Probably they(system) disabled online usage after some suspicious transaction.
Give a written complaint in your branch and email that copy online to customer care.
Only enquiries don’t help, they know the issue but lazy.
Else spend little to get new debit card(charges apply)

Thanks for your reply
I already given complaint to branch but branch manager did nothing except emailing to same customer care,
Even she don’t know how to do it
she is ready to help but she don’t know how to help

12fb58dcb76ff1692d061a8982c3e193
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drupal wrote:

Thanks for your reply
I already given complaint to branch but branch manager did nothing except emailing to same customer care,
Even she don’t know how to do it
she is ready to help but she don’t know how to help

Tell her that you want to close the account and withdraw the remaining balance effective immediately. May be it will help.

Missing
Deal Cadet
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Contact Thier telephone support they ll help you…All bank staffs are noob.theu just knows update the passbook …how they get a job God knows…

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Deal Cadet
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Bock that card and ask them to re-issue a new one.

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Simbha3 wrote:

Contact Thier telephone support they ll help you…All bank staffs are noob.theu just knows update the passbook …how they get a job God knows…

There is no telephone support in IOB unfortunately

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drupal wrote:

There is no telephone support in IOB unfortunately

+91-1800-425-4445

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Deal Subedar
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Simbha3 wrote:

+91-1800-425-4445

They don’t have any information except few landline numbers of different departments they give those non picking numbers to callers

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drupal wrote:

They don’t have any information except few landline numbers of different departments they give those non picking numbers to callers

Create vcc and use best option…fund using net banking

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Deal Subedar
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Simbha3 wrote:

Create vcc and use best option…fund using net banking

VCC in IOB eek

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Deal Cadet
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bro

1. whether your card is chip card or non chip card.
2. whether you are getting sms from bank on transactions debit/credit

if above two conditions are fulfilled :

only thing left to do are

(1) mobile number registration for online usage through IOB ATM (if they are having such facility in their ATM) and (2) register for VBV or rupay pay secure as per your card variant on relevant website

you will be definitely be able to use online after that.

even if you are not able to use card online then go for complaint through customer complaint/grievances portal of IOB

do not go for another card as you will be charged for new card which you should not bear .

as suggested by some other fellow members you write a complaint letter and make two copies and acknowledgement for bank officer/manager,
after doing so they will escalate the matter up the chain

if branch personnel says for new card tell them that i will not bear any such charges

proceed and reply i am here to help you

FROM A BANKER

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Entertainer
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It appears to me like the problem of Verified by Visa or Secure code if Mastercard. Try to register from their site. Change secure code once.

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Plato wrote:

It appears to me like the problem of Verified by Visa or Secure code if Mastercard. Try to register from their site. Change secure code once.

No no already registered payment declines after successful 3d authentication
The problem is online transactions blocked due to suspicious transaction

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Deal Subedar
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rogerthat wrote:

bro

1. whether your card is chip card or non chip card.
2. whether you are getting sms from bank on transactions debit/credit

if above two conditions are fulfilled :

only thing left to do are

(1) mobile number registration for online usage through IOB ATM (if they are having such facility in their ATM) and (2) register for VBV or rupay pay secure as per your card variant on relevant website

you will be definitely be able to use online after that.

even if you are not able to use card online then go for complaint through customer complaint/grievances portal of IOB

do not go for another card as you will be charged for new card which you should not bear .

as suggested by some other fellow members you write a complaint letter and make two copies and acknowledgement for bank officer/manager,
after doing so they will escalate the matter up the chain

if branch personnel says for new card tell them that i will not bear any such charges

proceed and reply i am here to help you

FROM A BANKER

Thanks for replying
My card was working fine, unfortunately I have done a small transaction on cursed mobikwik to check their vcc and IOB reported it as fraud transaction wallet disabled ,+ IOB debit card disabled,
1. My card is chip card
2.mobile number registered
I will write complaint again with acknowledgement copy

Nice dp for whatsapp
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drupal wrote:

on cursed mobikwik to check their vcc and IOB reported it as fraud transaction
wallet disabled ,+ IOB debit card disabled,

stuck_out_tongue stuck_out_tongue

haha even banks r cautioned about the wicked wallet out there laughing
#c****bip_n

Ori
Deal Major
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drupal wrote:

Thanks for replying
My card was working fine, unfortunately I have done a small transaction on cursed mobikwik to check their vcc and IOB reported it as fraud transaction wallet disabled ,+ IOB debit card disabled,
1. My card is chip card
2.mobile number registered
I will write complaint again with acknowledgement copy

Looks like even banks are afraid of SuperCash sunglasses stuck_out_tongue

Cropped243923528
Deal Cadet
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Soon iob will be merged into a new bank along with 4 others

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AJ89 wrote:

Soon iob will be merged into a new bank along with 4 others

Should I wait till then?

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vishal_ag wrote:
stuck_out_tongue stuck_out_tongue

haha even banks r cautioned about the wicked wallet out there laughing
#c****bip_n

i dare you to elaborate #c****bip_n

Nice dp for whatsapp
Deal Subedar
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rogerthat wrote:

i dare you to elaborate #c****bip_n

Everyone knows that shit fellow buddy wink

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rogerthat wrote:

i dare you to elaborate #c****bip_n

Mobiwitch ka CEO hai

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This is really strange… I guess nothing will happen will this card now u vl have to destroy this card and issue a new one..
Even my sbi shit dc works fine after 5 long years and transacting like shit for all those penny loots on dd toungueout

My name
Deal Lieutenant
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Today my sbi visa dc stopped working..I tried 5-6 times since morning on multiple websites.

After filling up details, the transactions never reach bank site through gateway

Strangely this happens even on sbi’s own site https://www.onlinesbi.com/prelogin/icollectho...tm

No OTP coming…Even before OTP the transaction gets failed.. What does this indicate?

This card worked fine till last week.

Dual survival cody lundin 2
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DealLooter wrote:

Today my sbi visa dc stopped working..I tried 5-6 times since morning on multiple websites.

After filling up details, the transactions never reach bank site through gateway

Strangely this happens even on sbi’s own site https://www.onlinesbi.com/prelogin/icollectho...tm

No OTP coming…Even before OTP the transaction gets failed.. What does this indicate?

This card worked fine till last week.

same with me, i think sbi blocked debit card usage on all sites to reduce competition.

Only way is switch to other bank.

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DealLooter wrote:

Today my sbi visa dc stopped working..I tried 5-6 times since morning on multiple websites.

After filling up details, the transactions never reach bank site through gateway

Strangely this happens even on sbi’s own site https://www.onlinesbi.com/prelogin/icollectho...tm

No OTP coming…Even before OTP the transaction gets failed.. What does this indicate?

This card worked fine till last week.

Even my sbi mastercard dc also stopped working from past few days i’m not able to use it anywhere, payment’s getting failed just before the otp page, tried using it on 3-4 sites but not working anywhere. And surprisingly net banking is working fine. confused confused

My name
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jpduminy wrote:

Even my sbi mastercard dc also stopped working from past few days i’m not able to use it anywhere, payment’s getting failed just before the otp page, tried using it on 3-4 sites but not working anywhere. And surprisingly net banking is working fine. confused confused

looks like SBI has put block on no.of transactions imp I do 15-20 transactions per month & have 20k+ in a/c all the time

@Cody What about you? Have you raised any complaint?

Dual survival cody lundin 2
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DealLooter wrote:

looks like SBI has put block on no.of transactions imp I do 15-20 transactions per month & have 20k+ in a/c all the time

@Cody What about you? Have you raised any complaint?

i don’t have patience to talk with bloody uneducated bankers. they won’t understand.

My name
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Cody wrote:

i don’t have patience to talk with bloody uneducated bankers. they won’t understand.

Visa reduces fee on debit card payments 15 June 2018

Visa has slashed the charges it makes on debit card transactions. This move could have a big impact on the digital payments market in the country by bringing many smaller merchants into the picture. Visa has communicated to the member banks that it would cut rates imposed on debit card transactions by up to 95%. The move will help increase the amount of consumers opting for debit card payments and also expand the digital payment infrastructure in India. The payments network has now reduced the charges to 15 paise for transactions up to Rs.2,000 from 45 paise that was existing before. These new rates are set to be applicable only for domestic debit card transactions.

Still SBI blocks cards imp imp

Missing