Dineout payment was made twice

Dineout payment was made twice

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Deal Cadet
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I made a payment at restaurant and money was successfully debited from my bank account but in the app it was in pending state.
So I made another payment and it was successful. Now the 1st payment status was changed from pending to successfull.
I contacted Dineout customer care, they were not replying promptly. They just gave me the complaint reference number and asked me to wait.

Will I get back my refund?
Anyone else faced this issue earlier?

13 Comments  |  
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Deal Hunter
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No idea bro… Better follow up in twitter

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Deal Cadet
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Their customer service is very poor… Can u tell me what was the payment amount

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Deal Cadet
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99% yes in a day or two – they would cross verify with restaurants and return the money.

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Deal Cadet
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How to complaint against tmw in Twitter

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Deal Newbie
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I think they will refund you within 2-3 working days..

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Deal Subedar
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Mine txn is in pending from 9 days, no resolution by them, always get reply, its take longer than usually

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Deal Cadet
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.

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Deal Lieutenant
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LS27 wrote:

@admin Please DELETE it.

Did you get your money back?

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Deal Cadet
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Roushh wrote:

Did you get your money back?

Yes. Today itself

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Deal Lieutenant
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LS27 wrote:

Yes. Today itself

Great! plus1

Leave this topic here. Someone may look for the solution to same problem. This will help them.

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Deal Cadet
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Roushh wrote:

Great! plus1

Leave this topic here. Someone may look for the solution to same problem. This will help them.

Ok

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Deal Cadet
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Complaint Registered on 4 August 2019.
Refund received on 12th August 2019.
Payment mode- UPI (PhonePe)
Refund mode- UPI (Paytm)

If anyone is in the same situation. Please keep the restaurant invoice with you. As Dineout CC asks for it.

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Deal Lieutenant
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LS27 wrote:

Complaint Registered on 4 August 2019.
Refund received on 12th August 2019.
Payment mode- UPI (PhonePe)
Refund mode- UPI (Paytm)

If anyone is in the same situation. Please keep the restaurant invoice with you. As Dineout CC asks for it.

That is some really good info. smile +KG

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