Does Flipkart Accepts Return Request to Issue Refund on Purchase of TV

Actually .. Even Amazon didn’t do for a mobile i purchased which i didn’t even opened, but still they didn’t do refund. So chances are very less …. Unless that product is defective and they don’t have replacement available then they will do refund (As told by Amazon )

i don’t have an answer for your query but just curious to know which TV is it and what’s the reason you are not happy with the purchase?

@raghupro wrote:

i don’t have an answer for your query but just curious to know which TV is it and what’s the reason you are not happy with the purchase?

he got Vu 40

Dont waste your time @cody
They wont accept return request

It’s very natural and right thing from their side to reject your request. They should not take replacement just because you changed your mind one day.
If you ask for the same thing at any local stores, they will slap you 1st and talk later for the issue. (don’t take it personally but this is right thing)

Sorry they would not.
They will just arrange a call from VU customer care at best!

Gone are the days when you can return any product coz you don’t want it anymore. Even if you cook up a story that your product is defective, rest assured that FK will send either a service personal from VU or one of their one tech guy to validate your claim. I would say unless there really is a defect, don’t even bother contacting them requesting for a refund.

find any defect on your product and call them..
get it replaced..
find defect in the replaced product
and get your money back..:-}

@getready wrote:

Dont waste your time @cody
They wont accept return request

@blue wine wrote:

@getready wrote:

Dont waste your time @cody
They wont accept return request

Is that means Offline shopping days coming back for online shopper in a year or 2

Nope, it means that you can’t exploit their policies anymore. Genuine cases are still attended to without any issues.

@kabaalinaqi wrote:

find any defect on your product and call them..
get it replaced..
find defect in the replaced product
and get your money back..:-}

Replace FIND with CREATE

@raghupro wrote:

@blue wine wrote:

@getready wrote:

Dont waste your time @cody
They wont accept return request

Is that means Offline shopping days coming back for online shopper in a year or 2

Nope, it means that you can’t exploit their policies anymore. Genuine cases are still attended to without any issues.

First he purchased RN3, got it replaced twice and in the end he got the refund. Now even before placing he was asking dimers to purchase Vu or TCL. I suggested him to first check offline. He ordered but now he wants to return. Why? Just because he didn’t like it
OP put yourself in place of seller and assume what do you do when the Customer wants to return an open boxed item just because he didn’t like it. Will you purchase such an item at the same price as that of sealed pack item?
Things like these make E Commerce companies focus less on Customer Service and the result in front of us. Amazon has changed so much in terms of its Customer Service in the last 8-9 months.

PS – I know OP won’t like it but it is the hard truth here

CC @DealSeeker @Magus @getready

@GoogleCA wrote:

@raghupro wrote:

@blue wine wrote:

@getready wrote:

Dont waste your time @cody
They wont accept return request

Is that means Offline shopping days coming back for online shopper in a year or 2

Nope, it means that you can’t exploit their policies anymore. Genuine cases are still attended to without any issues.

First he purchased RN3, got it replaced twice and in the end he got the refund. Now even before placing he was asking dimers to purchase Vu or TCL. I suggested him to first check offline. He ordered but now he wants to return. Why? Just because he didn’t like it
OP put yourself in place of seller and assume what do you do when the Customer wants to return an open boxed item just because he didn’t like it. Will you purchase such an item at the same price as that of sealed pack item?
Things like these make E Commerce companies focus less on Customer Service and the result in front of us. Amazon has changed so much in terms of its Customer Service in the last 8-9 months.

PS – I know OP won’t like it but it is the hard truth here

CC @DealSeeker @Magus @getready

+1

Very cheap fellows we Indians are! Someone says, “Hello sir, we are here to serve you.” We say, “Why don’t you send your wife for just two nights?”

@Magus wrote:

@GoogleCA wrote:

@raghupro wrote:

@blue wine wrote:

@getready wrote:

Dont waste your time @cody
They wont accept return request

Is that means Offline shopping days coming back for online shopper in a year or 2

Nope, it means that you can’t exploit their policies anymore. Genuine cases are still attended to without any issues.

First he purchased RN3, got it replaced twice and in the end he got the refund. Now even before placing he was asking dimers to purchase Vu or TCL. I suggested him to first check offline. He ordered but now he wants to return. Why? Just because he didn’t like it
OP put yourself in place of seller and assume what do you do when the Customer wants to return an open boxed item just because he didn’t like it. Will you purchase such an item at the same price as that of sealed pack item?
Things like these make E Commerce companies focus less on Customer Service and the result in front of us. Amazon has changed so much in terms of its Customer Service in the last 8-9 months.

PS – I know OP won’t like it but it is the hard truth here

CC @DealSeeker @Magus @getready

+1

Very cheap fellows we Indians are! Someone says, “Hello sir, we are here to serve you.” We say, “Why don’t you send your wife for just two nights?”

@GoogleCA wrote:

@raghupro wrote:

@blue wine wrote:

@getready wrote:

Dont waste your time @cody
They wont accept return request

Is that means Offline shopping days coming back for online shopper in a year or 2

Nope, it means that you can’t exploit their policies anymore. Genuine cases are still attended to without any issues.

First he purchased RN3, got it replaced twice and in the end he got the refund. Now even before placing he was asking dimers to purchase Vu or TCL. I suggested him to first check offline. He ordered but now he wants to return. Why? Just because he didn’t like it
OP put yourself in place of seller and assume what do you do when the Customer wants to return an open boxed item just because he didn’t like it. Will you purchase such an item at the same price as that of sealed pack item?
Things like these make E Commerce companies focus less on Customer Service and the result in front of us. Amazon has changed so much in terms of its Customer Service in the last 8-9 months.

PS – I know OP won’t like it but it is the hard truth here

CC @DealSeeker @Magus @getready

But bro keep this point also in mind. When you don’t like any product for which you have paid you feel like returning it if possible. And when we shop online we don’t get to see the product physically this becomes very troublesome. And offline this TV was not available. And i am not forcing any eCommerce site to provide me the refund, i just asked if they can

And lastly the 2 phones which i had ordered from amazon was having defect so returned it. First one was flashing flash automatically while cam app is on and second one was having a dot on every pictures which i click.

I am not harming the products which i have bought, and if i want to return it i take care of it till the product gets picked up from me.

@cody wrote:

@GoogleCA wrote:

@raghupro wrote:

@blue wine wrote:

@getready wrote:

Dont waste your time @cody
They wont accept return request

Is that means Offline shopping days coming back for online shopper in a year or 2

Nope, it means that you can’t exploit their policies anymore. Genuine cases are still attended to without any issues.

First he purchased RN3, got it replaced twice and in the end he got the refund. Now even before placing he was asking dimers to purchase Vu or TCL. I suggested him to first check offline. He ordered but now he wants to return. Why? Just because he didn’t like it
OP put yourself in place of seller and assume what do you do when the Customer wants to return an open boxed item just because he didn’t like it. Will you purchase such an item at the same price as that of sealed pack item?
Things like these make E Commerce companies focus less on Customer Service and the result in front of us. Amazon has changed so much in terms of its Customer Service in the last 8-9 months.

PS – I know OP won’t like it but it is the hard truth here

CC @DealSeeker @Magus @getready

But bro keep this point also in mind. When you don’t like any product for which you have paid you feel like returning it if possible. And when we shop online we don’t get to see the product physically this becomes very troublesome. And offline this TV was not available. And i am not forcing any eCommerce site to provide me the refund, i just asked if they can

And lastly the 2 phones which i had ordered from amazon was having defect so returned it. First one was flashing flash automatically while cam app is on and second one was having a dot on every pictures which i click.

RN3 episode is understandable. But you really didn’t know Flipkart had stopped issuing refund for electronics before buying this?

@cody wrote:

@GoogleCA wrote:

@raghupro wrote:

@blue wine wrote:

@getready wrote:

Dont waste your time @cody
They wont accept return request

Is that means Offline shopping days coming back for online shopper in a year or 2

Nope, it means that you can’t exploit their policies anymore. Genuine cases are still attended to without any issues.

First he purchased RN3, got it replaced twice and in the end he got the refund. Now even before placing he was asking dimers to purchase Vu or TCL. I suggested him to first check offline. He ordered but now he wants to return. Why? Just because he didn’t like it
OP put yourself in place of seller and assume what do you do when the Customer wants to return an open boxed item just because he didn’t like it. Will you purchase such an item at the same price as that of sealed pack item?
Things like these make E Commerce companies focus less on Customer Service and the result in front of us. Amazon has changed so much in terms of its Customer Service in the last 8-9 months.

PS – I know OP won’t like it but it is the hard truth here

CC @DealSeeker @Magus @getready

But bro keep this point also in mind. When you don’t like any product for which you have paid you feel like returning it if possible. And when we shop online we don’t get to see the product physically this becomes very troublesome. And offline this TV was not available. And i am not forcing any eCommerce site to provide me the refund, i just asked if they can

And lastly the 2 phones which i had ordered from amazon was having defect so returned it. First one was flashing flash automatically while cam app is on and second one was having a dot on every pictures which i click.

I am not harming the products which i have bought, and if i want to return it i take care of it till the product gets picked up from me.

Its easier said than done buddy. Who will believe you that you haven’t harmed the product? You purchase a Car, you get out of the showroom and you don’t like it. Does the Showroom Manager takes the Car back at same price even though you just crossed the showroom gate? No way!! Many times i have seen that shopkeepers offline do not accept any return even if the product is defective forget about returning it when it’s not defective. Why do you want the E Commerce companies to not go the same way. Sometimes one should see the other side of the coin also.

Reason behind returning the TV? Even i’ve purchased the TV for my uncle. So out of curiosity i’m asking you. I don’t want to get scoldings from my uncle if TV is not good @cody

@Magus wrote:

@cody wrote:

@GoogleCA wrote:

@raghupro wrote:

@blue wine wrote:

@getready wrote:

Dont waste your time @cody
They wont accept return request

Is that means Offline shopping days coming back for online shopper in a year or 2

Nope, it means that you can’t exploit their policies anymore. Genuine cases are still attended to without any issues.

First he purchased RN3, got it replaced twice and in the end he got the refund. Now even before placing he was asking dimers to purchase Vu or TCL. I suggested him to first check offline. He ordered but now he wants to return. Why? Just because he didn’t like it
OP put yourself in place of seller and assume what do you do when the Customer wants to return an open boxed item just because he didn’t like it. Will you purchase such an item at the same price as that of sealed pack item?
Things like these make E Commerce companies focus less on Customer Service and the result in front of us. Amazon has changed so much in terms of its Customer Service in the last 8-9 months.

PS – I know OP won’t like it but it is the hard truth here

CC @DealSeeker @Magus @getready

But bro keep this point also in mind. When you don’t like any product for which you have paid you feel like returning it if possible. And when we shop online we don’t get to see the product physically this becomes very troublesome. And offline this TV was not available. And i am not forcing any eCommerce site to provide me the refund, i just asked if they can

And lastly the 2 phones which i had ordered from amazon was having defect so returned it. First one was flashing flash automatically while cam app is on and second one was having a dot on every pictures which i click.

RN3 episode is understandable. But you really didn’t know Flipkart had stopped issuing refund for electronics before buying this?

No.

@cody wrote:

@GoogleCA wrote:

@raghupro wrote:

@blue wine wrote:

@getready wrote:

Dont waste your time @cody
They wont accept return request

Is that means Offline shopping days coming back for online shopper in a year or 2

Nope, it means that you can’t exploit their policies anymore. Genuine cases are still attended to without any issues.

First he purchased RN3, got it replaced twice and in the end he got the refund. Now even before placing he was asking dimers to purchase Vu or TCL. I suggested him to first check offline. He ordered but now he wants to return. Why? Just because he didn’t like it
OP put yourself in place of seller and assume what do you do when the Customer wants to return an open boxed item just because he didn’t like it. Will you purchase such an item at the same price as that of sealed pack item?
Things like these make E Commerce companies focus less on Customer Service and the result in front of us. Amazon has changed so much in terms of its Customer Service in the last 8-9 months.

PS – I know OP won’t like it but it is the hard truth here

CC @DealSeeker @Magus @getready

But bro keep this point also in mind. When you don’t like any product for which you have paid you feel like returning it if possible. And when we shop online we don’t get to see the product physically this becomes very troublesome. And offline this TV was not available. And i am not forcing any eCommerce site to provide me the refund, i just asked if they can

And lastly the 2 phones which i had ordered from amazon was having defect so returned it. First one was flashing flash automatically while cam app is on and second one was having a dot on every pictures which i click.

I am not harming the products which i have bought, and if i want to return it i take care of it till the product gets picked up from me.

I was in a similar fix about VU TVs but never really jumped in to get one. I do agree that you do not get to see it in offline stores before you decide but that’s a risk you have knowingly signed up for when you ordered the TV.

I guess you have no other option but to retain the TV sadly.

what happened cody bro that you want to return…. why you bought in a hurry???

@cody wrote:

@Magus wrote:

@cody wrote:

@GoogleCA wrote:

@raghupro wrote:

@blue wine wrote:

@getready wrote:

Dont waste your time @cody
They wont accept return request

Is that means Offline shopping days coming back for online shopper in a year or 2

Nope, it means that you can’t exploit their policies anymore. Genuine cases are still attended to without any issues.

First he purchased RN3, got it replaced twice and in the end he got the refund. Now even before placing he was asking dimers to purchase Vu or TCL. I suggested him to first check offline. He ordered but now he wants to return. Why? Just because he didn’t like it
OP put yourself in place of seller and assume what do you do when the Customer wants to return an open boxed item just because he didn’t like it. Will you purchase such an item at the same price as that of sealed pack item?
Things like these make E Commerce companies focus less on Customer Service and the result in front of us. Amazon has changed so much in terms of its Customer Service in the last 8-9 months.

PS – I know OP won’t like it but it is the hard truth here

CC @DealSeeker @Magus @getready

But bro keep this point also in mind. When you don’t like any product for which you have paid you feel like returning it if possible. And when we shop online we don’t get to see the product physically this becomes very troublesome. And offline this TV was not available. And i am not forcing any eCommerce site to provide me the refund, i just asked if they can

And lastly the 2 phones which i had ordered from amazon was having defect so returned it. First one was flashing flash automatically while cam app is on and second one was having a dot on every pictures which i click.

RN3 episode is understandable. But you really didn’t know Flipkart had stopped issuing refund for electronics before buying this?

No.

@GoogleCA wrote:

@cody wrote:

@GoogleCA wrote:

@raghupro wrote:

@blue wine wrote:

@getready wrote:

Dont waste your time @cody
They wont accept return request

Is that means Offline shopping days coming back for online shopper in a year or 2

Nope, it means that you can’t exploit their policies anymore. Genuine cases are still attended to without any issues.

First he purchased RN3, got it replaced twice and in the end he got the refund. Now even before placing he was asking dimers to purchase Vu or TCL. I suggested him to first check offline. He ordered but now he wants to return. Why? Just because he didn’t like it
OP put yourself in place of seller and assume what do you do when the Customer wants to return an open boxed item just because he didn’t like it. Will you purchase such an item at the same price as that of sealed pack item?
Things like these make E Commerce companies focus less on Customer Service and the result in front of us. Amazon has changed so much in terms of its Customer Service in the last 8-9 months.

PS – I know OP won’t like it but it is the hard truth here

CC @DealSeeker @Magus @getready

But bro keep this point also in mind. When you don’t like any product for which you have paid you feel like returning it if possible. And when we shop online we don’t get to see the product physically this becomes very troublesome. And offline this TV was not available. And i am not forcing any eCommerce site to provide me the refund, i just asked if they can

And lastly the 2 phones which i had ordered from amazon was having defect so returned it. First one was flashing flash automatically while cam app is on and second one was having a dot on every pictures which i click.

I am not harming the products which i have bought, and if i want to return it i take care of it till the product gets picked up from me.

Its easier said than done buddy. Who will believe you that you haven’t harmed the product? You purchase a Car, you get out of the showroom and you don’t like it. Does the Showroom Manager takes the Car back at same price even though you just crossed the showroom gate? No way!! Many times i have seen that shopkeepers offline do not accept any return even if the product is defective forget about returning it when it’s not defective. Why do you want the E Commerce companies to not go the same way. Sometimes one should see the other side of the coin also.

I understand that. But if there is possibility i would like to return it, that’s my point.

Seems like the days of “restocking fee” in India are not far away.

Ref: https://www.desidime.com/forums/dost-and-dimes/t...

CC @GoogleCA @Magus @raghupro @cybertechie

@DealSeeker wrote:

Seems like the days of “restocking fee” in India are not far away.

Ref: https://www.desidime.com/forums/dost-and-dimes/t...

CC @GoogleCA @Magus @raghupro @cybertechie

Might happen eventually but not anytime soon. In US I see major retailers selling goods as open box and at a decent discount but for that to happen in India the market has to mature more.

I personally know friends who treat buying used products as a taboo, leave alone open box.

@raghupro wrote:

@DealSeeker wrote:

Seems like the days of “restocking fee” in India are not far away.

Ref: https://www.desidime.com/forums/dost-and-dimes/t...

CC @GoogleCA @Magus @raghupro @cybertechie

Might happen eventually but not anytime soon. In US I see major retailers selling goods as open box and at a decent discount but for that to happen in India the market has to mature more.

I personally know friends who treat buying used products as a taboo, leave alone open box.

@DealSeeker wrote:

@raghupro wrote:

@DealSeeker wrote:

Seems like the days of “restocking fee” in India are not far away.

Ref: https://www.desidime.com/forums/dost-and-dimes/t...

CC @GoogleCA @Magus @raghupro @cybertechie

Might happen eventually but not anytime soon. In US I see major retailers selling goods as open box and at a decent discount but for that to happen in India the market has to mature more.

I personally know friends who treat buying used products as a taboo, leave alone open box.

Yeah, they should get a chance to visit the US once and discover for themselves how even “rich” people buy and sell used cars.

I think we need a system to verify the authenticity of used products too. If I am not wrong with the VIN number of a car you can get the entire history of it which is evidently absent in India.

Coming back to electronics. I blindly trust used Apple devices as I can verify the warranty details of it with the serial number and all I need is that, this is still a basic level of verification as there is every possibility of damage to the device that isn’t covered under warranty but I can still have a certain level of confidence. I see such a system to be lacking with most other brands.

My point is that, if we have a system set in place to verify the credentials of a used product then we can have lot more people opting for it.

@Cody could you please state the reason behind displeasure with VU. I’m highly inclined towards buying one.

@raghupro wrote:

I think we need a system to verify the authenticity of used products too. If I am not wrong with the VIN number of a car you can get the entire history of it which is evidently absent in India.

@raghupro wrote:

Coming back to electronics. I blindly trust used Apple devices as I can verify the warranty details of it with the serial number and all I need is that, this is still a basic level of verification as there is every possibility of damage to the device that isn’t covered under warranty but I can still have a certain level of confidence. I see such a system to be lacking with most other brands.

My point is that, if we have a system set in place to verify the credentials of a used product then we can have lot more people opting for it.