Dominos - 30min delivery promise

155°
Deal Subedar
jainashish85

Hello

I had ordered a pizza from dominos and the delivery was made almost after an hour, when asked the delivery boy about the 30min delivery promise, he said as it is a online paid order he will let his manager know about it and I will get a refund in 7-10days.

But it hasnt , can you please help what steps can I take to get this sorted?

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Like Magnet Like Magnet
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Contact dominos support +twitter +fb messenger +Instagram

You will get call back in 1-2 days.

Then they refuse ur claim may be saying that there is some issue today with that dominos branch, so we can’t fulfill ur claim

And they offer u garlic bread with chese dip against that.

Deal Subedar Deal Subedar
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Experience dekho bhai ka joy

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Shopping Friend Shopping Friend
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I will not say a word kal ke party ke baad wink

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Same with me from last 15 days

Deal Cadet Deal Cadet
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30 min. or free promise by them is a gimmick

Deal Cadet Deal Cadet
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Getting refund from Domino’s requires Lot of patience & Follow-ups. Previously restaurant manager used to call & Provides vouchers or discount on next order but now Domino’s is crediting Points. Their Delivery Promise is refund but till now either they provides discount, Voucher or Points. Recently received refund in Points after 10 days of placing the order https://cdn0.desidime.com/attachments/photos/566769/original/20190520_201416.jpg?1558363658

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Got refund next day from dominos without any follow up.. the delivery boy call the store manager and they send request .. thats it.

Deal Subedar Deal Subedar
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Well in my case delivery person said he will let the manager know,but i guess he didn’t.

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Once I Got Damaged Choco Lava Cakes. It Was All Ok From Top Box When It Was Delivered But When I Was Eating I Saw The Mess Inside.At That Very Moment I Clicked Pics And Tweeted To Domino’s. later That Evening I Got From That Store Manager, He Apologized And Agreed To Provide Replacement Order For The Same Whenever I Need.

So My Experience Was Overall Quick And Simple For Replacement.

Deal Subedar Deal Subedar
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Dominos guy called up and said he will resend same order again for delay in delivery of first order.

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waht if if u dont want to eat again or what if again the delivery is late ?

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Super Stud Super Stud
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they wont give you money back. i tried calling several times for a month then settled with free items worth the pizza.

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