Hotness Dont keep balance in prepaid connections..

Hot Deal Dont keep balance in prepaid connections..

314°
Missing
Deal Lieutenant
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Hi Dimers,

Don’t keep balance in prepaid connection… even in this serious situation. Vodafone-Idea is trying to cheat its customers by activating unnecessary VAS. early morning they deducted 10 rs and now they deducted 25 rs.
and I am not able to connect to their Customer care from last 1 hour..

and there is no way to get refund. only their CC has option… even though it is clearly showing VAS service when I queired for *111#
sending STOP to 155223 is saying I dont have any active VAS pensive

rage

29 Comments  |  
20 Dimers
Missing
Deal Captain
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this may be corona effect, they are trying to make money out of such situations

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Deal Cadet
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No such issue in Airtel so far.

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Deal Subedar
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Yes Vodafone is a big cheater admit it.

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Deal Subedar
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Cancel services which got activated and contact them via mail. They will definitely provide refund.

To avoid this issue,
-> Activate DND.
-> Try not to click on any Ad,VAS offer banner while browsing.

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Deal Cadet
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first worry about money in banks…
if unrest arises …. nothing can stop masses

Missing
Deal Lieutenant
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balu44 wrote:

Cancel services which got activated and contact them via mail. They will definitely provide refund.

To avoid this issue,
-> Activate DND.
-> Try not to click on any Ads,VAS offer banners while browsing.

How to cancel services bro …?
IVR is saying I dont have any VAS activated on my mobile sad

Missing
Deal Subedar
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aswaniexpress wrote:

How to cancel services bro …?
IVR is saying I dont have any VAS activated on my mobile sad

Then simply mail them. Check contact details for your circle. They had refunded me in every occasions I complained. Response may be delayed because of current scenario.

Missing
Analyst
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aswaniexpress wrote:

How to cancel services bro …?
IVR is saying I dont have any VAS activated on my mobile sad

Check in TRAI CMS app. Also email VF ASAP. VF Twitter nowadays is pretty useless. And keep track of your VF and Idea balances. Need to contact within 24 hrs. Almost every month a deduction occurs. Only 2-3 times failed to obtain refund.

Missing
Shopping Friend
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what to do if we have balance already

Even we cannot able to transfer balance to one sim

Everywhere loot is going on, but when we loot, its technical glitch confused

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Deal Lieutenant
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balu44 wrote:

Then simply mail them. Check contact details for your circle. They had refunded me in every occasions I complained. Response may be delayed because of current scenario.

Yes bro.
I have already mailed to [email protected] by keeping karnataka appelaite authority in loop. But dont have any hope bro to get refund..
They claim all services can be availed through myvodafone app. but not refund services rage
@LIMBO
TRAI CMS App showing no vas found on my number bro …

Missing
Deal Newbie
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Yes. They are deducting for no reason, no VAS…I see deductions like Rs 3 and Rs 10 sometimes

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Analyst
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aswaniexpress wrote:

Yes bro.
I have already mailed to [email protected] by keeping karnataka appelaite authority in loop. But dont have any hope bro to get refund..
They claim all services can be availed through myvodafone app. but not refund services rage
@LIMBO
TRAI CMS App showing no vas found on my number bro …

It appears to be related to WAP and perhaps its not included under VAS. Refund has to be approved within 24 hours of activation. Under the prevalent circumstances CC response might be delayed… VF never takes user consent. WAP can be blocked by using adblockers but not VAS.

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Deal Lieutenant
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LIMBO wrote:

It appears to be related to WAP and perhaps its not included under VAS. Refund has to be approved within 24 hours of activation. Under the prevalent circumstances CC response might be delayed… VF never takes user consent. WAP can be blocked by using adblockers but not VAS.

Yes. looks like WAP. pensive
Thanks for info bro..

Missing
Deal Newbie
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They auto debited 24 rs for validity extension, eventhough i stopped it through ussd , still they deducted

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Deal Subedar
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Iamronit wrote:

They auto debited 24 rs for validity extension, eventhough i stopped it through ussd , still they deducted

It’s Vodafone bro. They are looting us for covering some portion of their loss. Vodafone is the biggest cheater I have seen in telecom right now. Main balance is not secure. You have check everyday that if any money deducted today or not. If fail to do so they say 2 days or 1 day passed so can’t do anything. Otherwise Vodafone is ok. Main thing Vodafone are mostly looting innocence people who don’t know anything who don’t know how to check balance. They itself active some unknown *c service and their cc exactly *c are not customer friendly. They are also involved to not return the money.

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Deal Cadet
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yes vodafone deducted my 10 rs also

Missing
Deal Cadet
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Actually The type of service i am seeing in SS is not VAS.
Earlier Voda also deducted it many times, and i had a long conversation regarding that to understand and ask them that i want to know the medium of activation of these bullshit.
They told me that it is activated by some third parties on downloading their content. and they told that it is a mode of activation where download could be possible without any internet facility. (They described it as WAP) and said that they don’t have control over it as these are by third parties.
Later the CCE tried to convince me to just not be angry and wanted to just ran away with execuses because they were unable to answer my query (Mode and Medium of activation).

Thanks

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Deal Lieutenant
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I wonder why this repeatedly happens to OP every month

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Deal Cadet
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Vodafone is the biggest Cheater in India. Last time they debited ₹310/- towards various services from my main balance of ₹324/-. After that I contacted CC from my number & other’s numbers too., first they said that the amount will be refunded but later on you have crossed the time line of 72 hrs. so, you are ineligible for refund. Mother F____r VODAFONE . I left Vodafone COMPLETELY that day onwards. I request all of you not to use VODAFONE.

Missing
Deal Lieutenant
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LIMBO wrote:

It appears to be related to WAP and perhaps its not included under VAS. Refund has to be approved within 24 hours of activation. Under the prevalent circumstances CC response might be delayed… VF never takes user consent. WAP can be blocked by using adblockers but not VAS.

Sending mail worked bro..
Received mail from them saying those charges are refunded.

https://cdn0.desidime.com/attachments/photos/609769/medium/6576457v3EkHE2.png?1585201773
original image: https://i.imgur.com/lCYaV...ng
Please help me in understanding.. below point.

In future, to avoid these charges click on the back button or close icon of an advertisement/banner while browsing.

which advertisement they are talking? if it is website advertisement why they deduct money from balance for web ads ?

First I got below SMS for 10 rs deduction.

Thank you for using your VODAFONE mobile number 91XXXXXXXXXX for Rs 10 towards Pluto Mobile on 24-03-2020 12:23 AM (see the time). TXN id : 60040876. Please contact for any queries along with your TXN id.

Then I after some time, got another SMS with some link I just deleted it after that they deducted 25.

Whenever I see some flash message on my mobile I just use home button remove that message won’t even click on DISMISS message.

@LIMBO
@balu44
@jennyllwilliams

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Deal Cadet
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simply block spams, ads numbers

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Analyst
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aswaniexpress wrote:

Sending mail worked bro..
Received mail from them saying those charges are refunded.

https://cdn0.desidime.com/attachments/photos/609769/medium/6576457v3EkHE2.png?1585201773
original image: https://i.imgur.com/lCYaV...ng
Please help me in understanding.. below point.

In future, to avoid these charges click on the back button or close icon of an advertisement/banner while browsing.

which advertisement they are talking? if it is website advertisement why they deduct money from balance for web ads ?

First I got below SMS for 10 rs deduction.

Thank you for using your VODAFONE mobile number 91XXXXXXXXXX for Rs 10 towards Pluto Mobile on 24-03-2020 12:23 AM (see the time). TXN id : 60040876. Please contact for any queries along with your TXN id.

Then I after some time, got another SMS with some link I just deleted it after that they deducted 25.

Whenever I see some flash message on my mobile I just use home button remove that message won’t even click on DISMISS message.

@LIMBO
@balu44
@jennyllwilliams

I have had WAP related deductions when SIMs were in basic handsets with no internet access possible. So that’s not very helpful. Best is to use an ad blocker but rest assured these deductions will happen from time to time.

Missing
Deal Newbie
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aswaniexpress wrote:

Sending mail worked bro..
Received mail from them saying those charges are refunded.

https://cdn0.desidime.com/attachments/photos/609769/medium/6576457v3EkHE2.png?1585201773
original image: https://i.imgur.com/lCYaV...ng
Please help me in understanding.. below point.

In future, to avoid these charges click on the back button or close icon of an advertisement/banner while browsing.

which advertisement they are talking? if it is website advertisement why they deduct money from balance for web ads ?

First I got below SMS for 10 rs deduction.

Thank you for using your VODAFONE mobile number 91XXXXXXXXXX for Rs 10 towards Pluto Mobile on 24-03-2020 12:23 AM (see the time). TXN id : 60040876. Please contact for any queries along with your TXN id.

Then I after some time, got another SMS with some link I just deleted it after that they deducted 25.

Whenever I see some flash message on my mobile I just use home button remove that message won’t even click on DISMISS message.

@LIMBO
@balu44
@jennyllwilliams

Same happens to be with me sometime back in idea and Vodafone, even if i click “cancel” they deduct the amount, and sometimes when we gets promotional call; when they says "press 1 to confirm " they deducts even if you press 9 etc by mistake.

They eated my money many many times earlier,

Missing
Tech Guru
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Same problem of balance deduction in my Vodafone number for more than 7 months.. still no resolution found..
I have kept Rs.2.04 balance (due to this issue) but yesterday they deducted Re.1 for wap charges flushed somehow they need to deduct it and surely its not by mistake, its 💯% planned deduction on regular basis.
Need to change the operator is the only option or need to go with spl balance packs for those who are not opted for unlimited plans.

Missing
Deal Cadet
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i was charged multiple time for these vas. When i asked they told me its wap activation. when i enquired further then they were not able to tell me ip/website/3rd party (not even my ip from which service was activated) or any other info. Ironically i never used vodafone internet and sim is used as a backup sim. Now my balance is almost 0, i do minimum recharge every 2nd month to keep it active.
Note: they are doing day light robbery. Recovering taxes amount which they have to pay to govt.

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Deal Cadet
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mhkabra wrote:

No such issue in Airtel so far.

Hahhaha. It is a joke…. Airtel is a champion in doing these cheap tricks.

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Analyst
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cleaner wrote:

Hahhaha. It is a joke…. Airtel is a champion in doing these cheap tricks.

Maybe they had acceded to my request of permanently disabling VAS/WAP but in any case no automatic deductions in all my Airtel SIMs in last few years. Vodafone OTOH continues to do so almost every month. Even Idea stopped some months ago. Just in the beginning of the month VF sent SMS for some crappy service being activated. After emailing CC came to know that it was actually activated in 20th March and a total of Rs 64 had been deducted. But although they said the entire amount had been refunded AFAICT only Rs 15 was credited. I didn’t keep tabs on the balance so I am not 100% sure.

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Deal Lieutenant
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Pgportal aka Cpgrams. one stop solution, when the senior guy calls ask him to activate DND for both VAS and Pay as you go internet

Missing