I sold my lenovo a6000+ on ebay on 12th of this month and on 13th I packed it with care using a eBay packet which I receive when I placed order on eBay as I am not a big seller ,I just sell some of my used personal belongings and send the item using first flight. I stay in Guwahati ,Assam and the buyer is from Medak, Hyderabad.
Yesterday he mailed me through eBay and told me that he receive the parcel but no mobile was there inside it. He told me that the security person received the item from courier guy and after that handed it over to him. And he raised eBay guarantee, and also gave me -be feedback.
I also mailed him and eBay regarding this. But now I am not sure what to do? It might be the buyer who is lying or the courier person may have stolen it I don’t have and idea. I told eBay everything clearly all this.
Now I am worried . I think eBay wil give decision in favour of the buyer.
Have anyone faced this type of issue before ?? As this is the first time I am facing it. I sold 2-3 mobiles before but never faced this type of situation .
The link to the item-