As per the latest DGCA Guidelines, passengers travelling to and from the Indira Gandhi International (IGI) Airport can claim a refund of the excess UDF charges.
1. Domestic passengers travelling after 07 July can claim a refund within 45 days of travel while International travelers can claim a refund within 60 days of travel respectively.
2. Modes of claiming your refund:
-If reservation is made through travel agent, refund needs to be claimed from them.
-If reservation is made from Airline website, mobile app or call center, you can tweet us, or message us on Facebook or contact our call center.
3. After the deadline, the unclaimed amount will be remitted by the airlines to the airport operator.
4. Passengers who have booked their tickets on or before 07 July but are yet to commence their travel are not required to file for refund as airlines will initiate the refund process on their own.
I booked ticket via Paytm on 4th July for travel on 6th August and though my refund was supposed to be processed on own still I contacted Paytm beforehand and received ₹508 as refund for the trip that too without adjusting any cashback amount.