Flipkart Account Serious Issue ** HELP NEEDED

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hackerboys

I have a Flipkart account in which the registered mobile number sim card is blocked and the email id is also not accessible ..
so 15 days back i asked them to change both things , 5 days back i got a call from their team they said that provide adhar card on new email id i already provided them … called them several times each time they repeat same thing – case is under progress ..
till now they did not changed mobile number and email id .

what the hell is wrong with Flipkart …
Moreover i have around 15k GV in that account and iam not able to transfer it it other account . and when i try to order any item it is getting cancelled …

my money stuck with Flipkart ….can anybody help me ?

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Deal Cadet Deal Cadet
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They saw Ur name and decided not to help u

Deal Captain Deal Captain
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Asked them via twitter, twitter is most powerfull social media n even they take it seriously when u contact them.via twitter

Helpful Helpful
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on twitter they give old repeated replies … confused

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Deal Major Deal Major
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why aadhar card for mobile and email address change rolleyes

Pro Critic Pro Critic
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To verify the identity of the person. He doesn’t have access to both of them email and phone. And he wants them to change both of these at once. Doesn’t it sound suspicious to you.

Flipkart is doing right whatever they are doing. The only problem I see here is that their support is slow but considering the type of request, it’s understandable.

Budding Star Budding Star
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Its serious issue.in my view it will take time as your both email as well as mobile number is not accessible. And now its matter of proper identification due to huge amount

Pro Critic Pro Critic
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Your orders getting cancelled? Because you are a reseller. You are ordering phones for someone.

And you asked them to look into your account. They will probably block your account.

Helpful Helpful
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ok let them block but what about gv

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Deal Cadet Deal Cadet
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What the this..you dont have emailid even not a phone number and calling to change the details.

Can i call Customer Care and tell them to change emailid and  phone number of a random account stating that i dont have access to phone and email is it acceptable ?

they will verify your personal details like Name, Dob, Address thats why they asked for aadhar and nothing wrong with it.

Helpful Helpful
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already provided them adhar card …..
will also provide them pan card , ration card , or even atm card if they need .
account to mera hi hai … wink

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Deal Cadet Deal Cadet
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Ping me id: password

Benevolent Benevolent
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You have invited the trouble by calling CC.
Try ordering some other items except mobiles.
Or book flight tickets etc and finish balance.

Helpful Helpful
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after so many follow-ups and daily calls , Finally today they did changed my mobile number as well as E-Mail Id
sunglasses

Deal Newbie Deal Newbie
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Bro flipkart is worse nwdays

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