Flipkart Pay later Cibil issue

Flipkart Pay later Cibil issue

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i am a flipkart plus member and flipkart provided Pay later facility 6 months ago, back then pay later service was provided by Kissht, during diwali flipkart tied up with IDFC first bank and flipkart asked customers to complete KYC, i have completed the KYC.

the issue is, this pay later is reflecting in my CIBIL report as personal loan of Rs 60,000 from IDFC first bank. so i wanted to close Pay later, i contacted flipkart 2-3 times to deactivate, flipkart always says it can’t be deactivated, i contacted IDFC first bank twice, even the bank said we can’t close this loan account u will have to contact flipkart for closure.

flipkart is forcing customers to use Pay later and its also reflecting in CIBIL as personal loan. can anyone suggest a way to resolve this issue??

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