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Flipkart price changed next day - request for difference rejected

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Deal Cadet
muxdemux
Hi Friends, need your suggestion if you faced similar issue and anything can be done/expected from customer care in such scenarios : I recently ordered shoes in flipkart recent fashion sale for 3600rs which was 5% discount over base selling price 3789rs. Next day flipkart started offering 10%+10% on same product effectively dropping price to 3031rs. As I already consumed my 360rs quota from hdfc offer(10% disc, max - 500) on last day shoe purchase, I could not reorder the shoes with maximum discount. I also did not get much time to arrange for other card as came to see this only 1 hour before the sale end. I had a call with customer care, where she rejected for my claim for difference value refund and said flipkart is not liable. But I feel a bit cheated that in same sale I ordered a product and next day others were able to buy cheaper. Fk/Amazon could implement a standard policy to compensate in such issues for same sale/7days period. Will helpful if anybody can share I am thinking in wrong direction and this should not be eligible for difference refund. PS Product : https://www.flipkart.com/adidas-zeta-1-0-m-runn... Thanks.
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Mobile Guru Mobile Guru
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No price match/guarantee policy yet here in India unless specified (Amazon does this for selected products)
The only option u have now is to keep the product or return for refund

Deal Subedar Deal Subedar
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Had somewhat similar experience, Bought adidas backpack for 1951 during hdfc offer. The day it was delivered, the price was decreased to 1658 & only few minutes were left in the HDFC sale, so i decided to buy 2 of these backpacks this time 1658×2 & then cancel the order which was delivered. Bought the bags, tried to cancel the previous order, got only exchange option, so talked to flipkart cc & explained to them the situation that the price has decreased & this time have ordered 2 & so got the previous order cancelled. Unfortunately before the delivery the status changed to courier damaged in transit & finally this order was cancelled too.
& now price was increased to 1771, & now no hdfc offer. So talked to flipkart cc again & asked them for reimbursing me for the price difference but they flatly refused, Had no choice but to place the order again without hdfc offer, increased price & last but not least, flipkart cashback had been removed from the cashback site i use, so lost 250 cashback too.

https://www.flipkart.com/adidas-clmpo-bp-footba...

https://cdn0.desidime.com/attachments/photos/519421/medium/5040516f1.jpg?1528928050

https://cdn0.desidime.com/attachments/photos/519422/medium/5040516f2.jpg?1528928054

Deal Lieutenant Deal Lieutenant
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price are subjected to seller T&C. Therefore, nothing can be done.

Generous Generous
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Online shopping too is like share market. You buy when you think the price is right. If it goes up, it’s your profit n if it goes down, it’s your loss. Flipkart or Amazon is not guaranting any price guarantee on the stuff they sell. Only if they say ‘lowest price guarantee’, then your argument of compensation holds.

Cribbing about price drops will not help. You never mention about the bargains you got during the sale and how price went up after you purchased it. Further, trying to manipulate the orders by calling CC is only going to make it harder for future buyers with genuine issues.

Deal Cadet Deal Cadet
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Thanks for your honest opinion.

2 things : 1. Share/Stock market is a a peer to peer buying system and each individual’s order is filled by somebody else who thinks in opposite direction(buy/sell). This is a centralized thing where fk in same sale can easily manipulate the prices giving you an making you feel we dropped prices today – buy it ! Everybody buys but next day when most have bought they further reduce the price(Market manipulation).

2. I expect them to be consistent/refund for same sale(maybe I am wrong, learning bro). Did you see where I was disrespectful for the offers fk/amazon provide? please don’t go personal on this.

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Deal Cadet Deal Cadet
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Now amazon also not giving price difference refunds earlier they used to give. Saying they have changed their policies.

Pro Entertainer Pro Entertainer
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Deal Cadet Deal Cadet
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Worse situation. Rekt life.
@saharamah

Deal Subedar Deal Subedar
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Not worse situation, its just few hundred bucks, & if by “rekt life” you mean wrecked life, again its just a few hundred bucks.
I was just unlucky in this purchase, though bags are really good & hoping thee quality is as they look.

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Deal Lieutenant Deal Lieutenant
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Yes no price match or guarantee but its still ok on their part too. They never claimed anything or mentioned about price guarantee, previously they were refunding the difference but that was a goodwill gesture on their part. Now after the funding crunch and already prevalence in market its totally expected amd theres nothing wrong in that.

Deal Subedar Deal Subedar
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flipkart and amazon have adjusted to cheap people, like most dimers are

Deal Subedar Deal Subedar
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This post itself is irrelevant. FK/AZ do not show any price guarantee or price matching info on their website (in general). So sellers are free to sell their stuff at any price given its not above MRP. They are not bound to give you price difference if it gets cheaper next day. I don’t know on what basis you are expecting to get back price difference?? may i know your point and argument.

Deal Cadet Deal Cadet
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Even if its same seller RetailNet on both days ? Also base price was same and flipkart started offering 10%+10% next day.

Talk-Of-The-Town Talk-Of-The-Town
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Ah same happened with me now sweat_smile Bought shoes for 1255 and it’s about to be deliver. But now it cost only 1000 rs smiley.

300 ka chuna lag gaya joy joy

Deal Newbie Deal Newbie
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Dude i purchased oneplus band at 3299 its delivered to me by 3rd aug and 4th aug its on sale at 3099 its sucks i try to contact them but didn’t got any kind of help same line they repeat and repeat

Cool Cool
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Bought nvme ssd in last sale, delivery was delayed, they cancelled order without my concern even though i was ready to wait

Irony is, they cancelled order at 11.19am and item arrived at 11.40 but was not delivered as its cancel

Fk saying that i have to place new order and if price is same they will add 350, and if increased they will extend support – now i dont under stand this extend support thing, they are not replying properly

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