fraud happened on my credit card - what to do?
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someone swiped for 1000 USD on alibaba.com on my Citibank card. I raised a dispute with the bank. what else I should do? experienced people please suggest as it is giving me lot of stress. thanks.
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Don’t know how the card details got leaked. Last transaction I did was on PayPal and I believe it was stolen from there. Never used my card on Alibaba before
As per protection policy u must be safe…wat was bank response
Bank lodged a dispute and started investigation. They said it will continue upto 60 days and then they will confirm whether I pay the amount or not. Wrote to Alibaba as well to cancel the orders placed by this card but did not receive any response even after couple of days.
Call bank say you want to chargeback
This should refund the amount
What is chargeback. Is there a duration in which chargeback request is to raised because this transaction happened on 7th may, a week now.
Wat is this ? 
Previously chargeback was only to limited countries but now it seems available for all due to fraud transaction
it was never limited to specific or limit countries.
by policies of the networks (Visa/Amex/MC and others) the financial institution if needed to issue plastic cards, they have to comply with the dispute management. its the requirement for the network and not the financial institution. Your reply is partially (however not possible) correct as there is no country where there is no financial institution issuing plastic cards.
How ur card details got revealed….used in alibaba?