Freecharge cashback not getting credited
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I have tried to transactions from different Freecharge accounts. One last night and one today. During both the transactions from Mobile App, it gave me message of success after applying the coupons. However, the cashback is not credited so far.
Are you guys facing any such issue ?
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I recharged with Rs. 100 for a postpaid number and Rs. 100 for a DTH connection
One more of my friend used my referral code but the cashback did not get credited.
You have used the same CC/DC.
they are not providing a particular cashback more than once for the same debit/credit card…
So use different cards for availing cashback.
Yeah i faced the same problem and raised a ticket and finally got the cashback in 24 years,actually now they’re not giving cashback instantly !!!
Question: I used the code but did not get the cashback.
Answer: The cashback is given ONLY on transactions where the recharge/bill payment is processed successfully. Also, you will also get the cashback ONLY on transactions made via Debit & Credit cards and ONLY ONCE per card (Debit/Credit card). If you meet these criteria and have still not received it, please wait for 8-12 hours and you should get the cashback as FreeCharge Credits.
If you still have any concern around this, please reply back to this email with your query in detail and we will get back to you immediately. This will help us resolve your complaint faster and better. Please remember to include your order ID in your reply.
And also the cashback note is there : CASHBACK PROCESSED BY FREECHARGE CUSTOMER SUPPORT
Mail them at care@freechar…om instantly after the recharge, cashback will be credited after an hour or two after mailing them.
the trick here is that they fail your recharge 3-4 times then after the recharge is successful they say payment was done by freecharge credits so no cashback! Height of defrauding!
s I am also facing same..may know for how much we recharge while using REFERRAL code to get 50 as cashback?