[SOLVED] Freecharge query

[SOLVED] Freecharge query

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Zsjpjnd
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I received an SMS with offer promo code today..
When I logged in I found that wallet is inactive and to reactivate, I am asked to send email to them with PAN as attachment (ref – http://support.freecharge.in/support/solutions/...
)-

I am able to apply promo code that was sent in sms.
My query is

  1. -Will cashback be successful?
  2. Will I be able to use that for a recharge again? -

Please mention if you have faced this or just guessing, with your response. Thanks.

EDIT- I got my answers

16 Comments  |  
8 Dimers
Cropped7885156231141019216
Deal Subedar
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I too hv same issue.
But didn’t tried

Cropped 1817173261
Coupon Baba
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You have to do kyc first then code will get applied..

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BornGenius2.0 wrote:

You have to do kyc first then code will get applied..

No, code is getting applied.. but I am in doubt because they can say inactive wallets cannot be credited with cashback.

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161508 wrote:

No, code is getting applied.. but I am in doubt because they can say inactive wallets cannot be credited with cashback.

Most probably Cashback will be credited only thing is that you cant add money without kyc..

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BornGenius2.0 wrote:

Most probably Cashback will be credited only thing is that you cant add money without kyc..

It obviously seems you are guessing.. I cannot risk.

Bjsg
Coupon Baba
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@161508
First of all Reactivate Wallet , until then no cashback !

Bjsg
Coupon Baba
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I have same issue , where cashback will not be credited until you reactivate wallet smile

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Deal Subedar
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syed786 wrote:

I have same issue , where cashback will not be credited until you reactivate wallet smile

Go ahead and use. It will come

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_One_Miller_ wrote:

http://support.freecharge.in/support/solutions/...-

http://support.freecharge.in/support/solutions/...

I have Freecharge Balance but I am not able to use it?

Freecharge Balance has 2 parts – Wallet Balance & Gift Instrument balance.
You can see the balances in FreeCharge App on Add Money Screen or My Transactions accessible from Account Screen.
While Wallet Balance is not usable until Wallet is reactivated, Gift Instrument Balance can be used for Payments. Hence, the usable balance shown to you is less than available balance

What will happen to the Cashback that I receive?

You will be able to use the Cashback amount even if your Wallet is Inactive.Cashback is given in the form of Gift Instrument.
Gift Instrument is shown as a part of Freecharge Balance.

Will I stop receiving Cashbacks?

No. You will continue to receive any cashbacks as part of offers that apply for your transactions. You will also be able to use Cashback amount even if your Wallet is Inactive.

Will I not be able to Pay my Bills or Recharge my Phone?

You will be able to Pay your Bills or Recharge your Phone on Freecharge and also be able to pay for services on your favorite Stores, Apps or Websites using all Payment methods except the Wallet.
However, as your Wallet is Inactive, you will not be able to use any balance available in Freecharge Wallet until it is reactivated.
The process for reactivation will be intimated to you in some time. There will be appropriate notifications on Freecharge App and/or Website or on your email for reactivating your Wallet.

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https://i.imgur.com/Qn02z8V.png

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Deal Brigadier
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161508 wrote:

It obviously seems you are guessing.. I cannot risk.

so did u get cb without kyc?

15359988
Tech Guru
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rajrocks wrote:

so did u get cb without kyc?

I had already done KYC but they locked the account.. But CB was working fine.. I sent in copy of PAN and they “unlocked” account but still unable to add money into account.. same as before but now it shows green tick.. Since I already did KYC originally using PAN card and had uploaded copy as well before, all they did was lock the account for a few weeks and nothing seems to have changed..

I did a wow20 recharge and I only had 19 in account so did 1rs UPI and now I have rs20 in balance which is the CB.. So that has nothing to do with KYC.

WTF.. The bank is linked to paytm and they locked my first UPI transfer for like a week.. This was before they had the disclaimer that they do not accept paytm and other online banks.. They also did not give CB for that first UPI transfer..

WTF.. The bank is linked to paytm and they locked my first UPI transfer for like a week.. This was before they had the disclaimer that they do not accept paytm and other online banks.. They also did not give CB for that first UPI transfer..For a bank that paid $500 Million for a company that someone else paid 250 mil 2 years before.. For a company that generates no revenue or income.. They sure are being a bitch about it. I wonder what the Loss for Axis is.. Should be somewhere between the $1200000000 for SBI and $2000000000 PNB I would think.. See if I had a 1KG gold necklace and walked in with a 10KG gold walking cane I bet they would lick my feet.. And I would be able to take a loan for 200000 corers placing my beach front property in Assam as collateral.. But if I wanted to get a 10% loan on a house I am paying down 90% for I bet they would take a month of checks and follow me around and harass me at places of work and such.. Another bank going on my sht list.

PS.. There is some DD problem with duplicating some of the lines in this message.

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