FTW Experience with Snapdeal

I don’t know why a couple of guys voted down? Maybe coz it’s old news but all your allegations are true. I don’t remember when I last bought from SD. Sometimes I contact or do a background check on the seller before buying on SD. Last year or maybe before that I had bought few bedsheets. After a delay they sent a pink bedsheets instead of red that I ordered, when I called the CC she said “Sir, pink is similar colour to red. Why do you want to return it?” I insisted I want a red one not pink. She went silent. I kept the bedsheets but never ordered again.
Another experience, had bought a internal Hdd from SD for my brother who was about to leave for college in 5 days. It reached me exactly on 5th day, I was happy to receive it on time. When I got the parcel…the Hdd was packed in a bubble-warp nothing else! An internal HDD in bubble-wraps! I shook it before opening and everything was loose inside(obviously). Called CC they agreed to arrange a reverse-pick up and replace it. Not for another month and many follows-ups and follow-ups for follows-ups.
Even sellers don’t like SD.

@thrifty_indian wrote:

I don’t know why a couple of guys voted down? Maybe coz it’s old news but all your allegations are true. I don’t remember when I last bought from SD. Sometimes I contact or do a background check on the seller before buying on SD. Last year or maybe before that I had bought few bedsheets. After a delay they sent a pink bedsheets instead of red that I ordered, when I called the CC she said “Sir, pink is similar colour to red. Why do you want to return it?” I insisted I want a red one not pink. She went silent. I kept the bedsheets but never ordered again.
Another experience, had bought a internal Hdd from SD for my brother who was about to leave for college in 5 days. It reached me exactly on 5th day, I was happy to receive it on time. When I got the parcel…the Hdd was packed in a bubble-warp nothing else! An internal HDD in bubble-wraps! I shook it before opening and everything was loose inside(obviously). Called CC they agreed to arrange a reverse-pick up and replace it. Not for another month and many follows-ups and follow-ups for follows-ups.
Even sellers don’t like SD.

You should have replied her like this:

for example if you bedsheet cost around 2000Rs.(guess)

Mam please take these 2 ten rupees notes instead of 2 thousand rupees notes.
y r u not giving the product mam. on both the notes theres only gandhi ji.. y r u rejecting it

@thrifty_indian wrote:

I don’t know why a couple of guys voted down? Maybe coz it’s old news but all your allegations are true. I don’t remember when I last bought from SD. Sometimes I contact or do a background check on the seller before buying on SD. Last year or maybe before that I had bought few bedsheets. After a delay they sent a pink bedsheets instead of red that I ordered, when I called the CC she said “Sir, pink is similar colour to red. Why do you want to return it?” I insisted I want a red one not pink. She went silent. I kept the bedsheets but never ordered again.
Another experience, had bought a internal Hdd from SD for my brother who was about to leave for college in 5 days. It reached me exactly on 5th day, I was happy to receive it on time. When I got the parcel…the Hdd was packed in a bubble-warp nothing else! An internal HDD in bubble-wraps! I shook it before opening and everything was loose inside(obviously). Called CC they agreed to arrange a reverse-pick up and replace it. Not for another month and many follows-ups and follow-ups for follows-ups.
Even sellers don’t like SD.

Have had mixed but mostly good experience with snapdeal. Bad experiences with small items viz. clothings/bedsheets etc with both quality as well as delivery times but have had very good experience with large items.

In the last year, I have purchased following Expensive items from snapdeal
1. Macbook Air- Promised within 3 days but got delivery the very next day (on a sunday to boot!)
2. Office Chairs- Bought total of 22 chairs and got it delivered within the stipulated time- one drawback they did not come simultaneously but over a period of 10 days.
3. Bed with storage- Got the delivery within 8 days but received message from snapdeal/Vulcan express (their inhouse courier) about delay in delivery. Never replied back and money was refunded! (I thought of it as Dimers call ‘loot’ and never informed them but regret it to this day as it was a theft)
4. JBL BT Soundbar- Had issue with it-raised complaint and it was picked up very next day (from a Tier-II town!)
5. Sofa Sets – Ordered along with the office chairs and it was delivered within 30 days when their delivery times were upto 2 months
6. From the current sale- 3TB HDD and it was also delivered within 4 days to Tier II town. I had ordered from Snapdeal (HDD), FK (Moto E) & Amazon (Samsung On5 pro) on 2nd October. FK & Amazon orders were to Chennai whereas SD order was to Tier-II town but SD order was the first one I received; Amazon order was delivered on 10th & FK order was delivered only yesterday!

[/end of rant]

@thrifty_indian wrote:

I don’t know why a couple of guys voted down? Maybe coz it’s old news but all your allegations are true. I don’t remember when I last bought from SD. Sometimes I contact or do a background check on the seller before buying on SD. Last year or maybe before that I had bought few bedsheets. After a delay they sent a pink bedsheets instead of red that I ordered, when I called the CC she said “Sir, pink is similar colour to red. Why do you want to return it?” I insisted I want a red one not pink. She went silent. I kept the bedsheets but never ordered again.
Another experience, had bought a internal Hdd from SD for my brother who was about to leave for college in 5 days. It reached me exactly on 5th day, I was happy to receive it on time. When I got the parcel…the Hdd was packed in a bubble-warp nothing else! An internal HDD in bubble-wraps! I shook it before opening and everything was loose inside(obviously). Called CC they agreed to arrange a reverse-pick up and replace it. Not for another month and many follows-ups and follow-ups for follows-ups.
Even sellers don’t like SD.

if I had got such response then I would have taught them how to learn what are colors

if u would have this thing with shopclued they would have said

WAIT TILL HOLI FESTIVAL AND PLAY HOLI BY WEARING BEDSHEET……IT WILL BECOME GULAL COLOR XD

@cashif wrote:

@thrifty_indian wrote:

I don’t know why a couple of guys voted down? Maybe coz it’s old news but all your allegations are true. I don’t remember when I last bought from SD. Sometimes I contact or do a background check on the seller before buying on SD. Last year or maybe before that I had bought few bedsheets. After a delay they sent a pink bedsheets instead of red that I ordered, when I called the CC she said “Sir, pink is similar colour to red. Why do you want to return it?” I insisted I want a red one not pink. She went silent. I kept the bedsheets but never ordered again.
Another experience, had bought a internal Hdd from SD for my brother who was about to leave for college in 5 days. It reached me exactly on 5th day, I was happy to receive it on time. When I got the parcel…the Hdd was packed in a bubble-warp nothing else! An internal HDD in bubble-wraps! I shook it before opening and everything was loose inside(obviously). Called CC they agreed to arrange a reverse-pick up and replace it. Not for another month and many follows-ups and follow-ups for follows-ups.
Even sellers don’t like SD.

Have had mixed but mostly good experience with snapdeal. Bad experiences with small items viz. clothings/bedsheets etc with both quality as well as delivery times but have had very good experience with large items.

In the last year, I have purchased following Expensive items from snapdeal
1. Macbook Air- Promised within 3 days but got delivery the very next day (on a sunday to boot!)
2. Office Chairs- Bought total of 22 chairs and got it delivered within the stipulated time- one drawback they did not come simultaneously but over a period of 10 days.
3. Bed with storage- Got the delivery within 8 days but received message from snapdeal/Vulcan express (their inhouse courier) about delay in delivery. Never replied back and money was refunded! (I thought of it as Dimers call ‘loot’ and never informed them but regret it to this day as it was a theft)
4. JBL BT Soundbar- Had issue with it-raised complaint and it was picked up very next day (from a Tier-II town!)
5. Sofa Sets – Ordered along with the office chairs and it was delivered within 30 days when their delivery times were upto 2 months
6. From the current sale- 3TB HDD and it was also delivered within 4 days to Tier II town. I had ordered from Snapdeal (HDD), FK (Moto E) & Amazon (Samsung On5 pro) on 2nd October. FK & Amazon orders were to Chennai whereas SD order was to Tier-II town but SD order was the first one I received; Amazon order was delivered on 10th & FK order was delivered only yesterday!

[/end of rant]

Teesre bindu per sahi lapeta… Mun ko bahut sukoon mila…

@vijkap201 wrote:

@cashif wrote:

@thrifty_indian wrote:

I don’t know why a couple of guys voted down? Maybe coz it’s old news but all your allegations are true. I don’t remember when I last bought from SD. Sometimes I contact or do a background check on the seller before buying on SD. Last year or maybe before that I had bought few bedsheets. After a delay they sent a pink bedsheets instead of red that I ordered, when I called the CC she said “Sir, pink is similar colour to red. Why do you want to return it?” I insisted I want a red one not pink. She went silent. I kept the bedsheets but never ordered again.
Another experience, had bought a internal Hdd from SD for my brother who was about to leave for college in 5 days. It reached me exactly on 5th day, I was happy to receive it on time. When I got the parcel…the Hdd was packed in a bubble-warp nothing else! An internal HDD in bubble-wraps! I shook it before opening and everything was loose inside(obviously). Called CC they agreed to arrange a reverse-pick up and replace it. Not for another month and many follows-ups and follow-ups for follows-ups.
Even sellers don’t like SD.

Have had mixed but mostly good experience with snapdeal. Bad experiences with small items viz. clothings/bedsheets etc with both quality as well as delivery times but have had very good experience with large items.

In the last year, I have purchased following Expensive items from snapdeal
1. Macbook Air- Promised within 3 days but got delivery the very next day (on a sunday to boot!)
2. Office Chairs- Bought total of 22 chairs and got it delivered within the stipulated time- one drawback they did not come simultaneously but over a period of 10 days.
3. Bed with storage- Got the delivery within 8 days but received message from snapdeal/Vulcan express (their inhouse courier) about delay in delivery. Never replied back and money was refunded! (I thought of it as Dimers call ‘loot’ and never informed them but regret it to this day as it was a theft)
4. JBL BT Soundbar- Had issue with it-raised complaint and it was picked up very next day (from a Tier-II town!)
5. Sofa Sets – Ordered along with the office chairs and it was delivered within 30 days when their delivery times were upto 2 months
6. From the current sale- 3TB HDD and it was also delivered within 4 days to Tier II town. I had ordered from Snapdeal (HDD), FK (Moto E) & Amazon (Samsung On5 pro) on 2nd October. FK & Amazon orders were to Chennai whereas SD order was to Tier-II town but SD order was the first one I received; Amazon order was delivered on 10th & FK order was delivered only yesterday!

[/end of rant]

Teesre bindu per sahi lapeta… Mun ko bahut sukoon mila…

I dont have to justify but here you go.. Few of my purchases…

Purchased yesterday…

purchased 500rs woohoo gv on 4th october still not received my gv snapdeal customer team is not responding complaint on fb twiiter no use #fraudsnapdeal dont buy anything from snapdeal

@mathan25694 wrote:

purchased 500rs woohoo gv on 4th october still not received my gv snapdeal customer team is not responding complaint on fb twiiter no use #fraudsnapdeal dont buy anything from snapdeal

try fb message…

@vijkap201 wrote:

@mathan25694 wrote:

purchased 500rs woohoo gv on 4th october still not received my gv snapdeal customer team is not responding complaint on fb twiiter no use #fraudsnapdeal dont buy anything from snapdeal

try fb message…

We’re working on your concern. Please allow us some time to get back to you on this. Thanks! Avi

Apologies for the inconvenience caused. We are working on getting this fixed on priority. Thanks! Avi

Your concern is our top priority. We are trying to resolve this soon. Regret the delay in sorting this out. Thanks! –Avi

Kindly allow us sometime. Please be assured that we’ll connect with you and have the issue sorted at the earliest. Thanks! Kavy

We truly apologize for the unpleasant experience. We’ll be getting in touch with you shortly, please grant us some time. Thanks! Kavya

@mathan25694 wrote:

@vijkap201 wrote:

@mathan25694 wrote:

purchased 500rs woohoo gv on 4th october still not received my gv snapdeal customer team is not responding complaint on fb twiiter no use #fraudsnapdeal dont buy anything from snapdeal

try fb message…

tried all bro they are sending forward messsage only no use

We’re working on your concern. Please allow us some time to get back to you on this. Thanks! Avi

Apologies for the inconvenience caused. We are working on getting this fixed on priority. Thanks! Avi

Your concern is our top priority. We are trying to resolve this soon. Regret the delay in sorting this out. Thanks! –Avi

Kindly allow us sometime. Please be assured that we’ll connect with you and have the issue sorted at the earliest. Thanks! Kavy

We truly apologize for the unpleasant experience. We’ll be getting in touch with you shortly, please grant us some time. Thanks! Kavya

@Amit Goyal wrote:

@mathan25694 wrote:

@vijkap201 wrote:

@mathan25694 wrote:

purchased 500rs woohoo gv on 4th october still not received my gv snapdeal customer team is not responding complaint on fb twiiter no use #fraudsnapdeal dont buy anything from snapdeal

try fb message…

tried all bro they are sending forward messsage only no use

We’re working on your concern. Please allow us some time to get back to you on this. Thanks! Avi

Apologies for the inconvenience caused. We are working on getting this fixed on priority. Thanks! Avi

Your concern is our top priority. We are trying to resolve this soon. Regret the delay in sorting this out. Thanks! –Avi

Kindly allow us sometime. Please be assured that we’ll connect with you and have the issue sorted at the earliest. Thanks! Kavy

We truly apologize for the unpleasant experience. We’ll be getting in touch with you shortly, please grant us some time. Thanks! Kavya

Kavya ne bol diya to kal phone pakka aayega ab

O teri…avi, kavi aur kavya… kuchh to gadbad hai.,.

@vijkap201 wrote:

@Amit Goyal wrote:

@mathan25694 wrote:

@vijkap201 wrote:

@mathan25694 wrote:

purchased 500rs woohoo gv on 4th october still not received my gv snapdeal customer team is not responding complaint on fb twiiter no use #fraudsnapdeal dont buy anything from snapdeal

try fb message…

tried all bro they are sending forward messsage only no use

We’re working on your concern. Please allow us some time to get back to you on this. Thanks! Avi

Apologies for the inconvenience caused. We are working on getting this fixed on priority. Thanks! Avi

Your concern is our top priority. We are trying to resolve this soon. Regret the delay in sorting this out. Thanks! –Avi

Kindly allow us sometime. Please be assured that we’ll connect with you and have the issue sorted at the earliest. Thanks! Kavy

We truly apologize for the unpleasant experience. We’ll be getting in touch with you shortly, please grant us some time. Thanks! Kavya

Kavya ne bol diya to kal phone pakka aayega ab

O teri…avi, kavi aur kavya… kuchh to gadbad hai.,.

@vijkap201 wrote:

@Amit Goyal wrote:

@mathan25694 wrote:

@vijkap201 wrote:

@mathan25694 wrote:

purchased 500rs woohoo gv on 4th october still not received my gv snapdeal customer team is not responding complaint on fb twiiter no use #fraudsnapdeal dont buy anything from snapdeal

try fb message…

tried all bro they are sending forward messsage only no use

We’re working on your concern. Please allow us some time to get back to you on this. Thanks! Avi

Apologies for the inconvenience caused. We are working on getting this fixed on priority. Thanks! Avi

Your concern is our top priority. We are trying to resolve this soon. Regret the delay in sorting this out. Thanks! –Avi

Kindly allow us sometime. Please be assured that we’ll connect with you and have the issue sorted at the earliest. Thanks! Kavy

We truly apologize for the unpleasant experience. We’ll be getting in touch with you shortly, please grant us some time. Thanks! Kavya

Kavya ne bol diya to kal phone pakka aayega ab

O teri…avi, kavi aur kavya… kuchh to gadbad hai.,.

SD eGV NOT RECIECVED 7 DAYS

I cancelled an item which was shipped and refused to accept the courier. Item returned to seller already but it’s been 14 days, I did not get my refund back. Customer service is waste as they don’t provide any fruitful resolution.

Not agreed to your points #7-8-9

#PersonalExoerience

still no response from snapdeal side any way to get my money back #fraudsnapdeal

To add more information and my feedback on Snapdeal.

They are quite responsive this time in terms of returns, refunds and delivery at my place now.

First: Ordered a pigeon chopper for mom and she was so much happy with this product as you can chop different vegetables within seconds using this. User Reaction

Second: I received a faulty product i.e. Gas Geyser delivered for which I was so much concerned at that point as it was purchased in the first 20% cashback ever, which is now a general thing with SD. So the story I asked for a return for this product, it was picked the next day and a day after new product was shipped to me. The final product I received worked as expected. User Reaction

Third: I ordered maggi, nong maggi and peri peri at 20% all were delivered in 2 days in good packaging so no regrets here. User Reaction

Fourth: I ordered an Envie charge with batteries was priced at 190 a good price received in a week and worked so great much more than expected. Only covet was it was delivered in 5-6 days. User Reaction

Fifth: Ordered a hydraulic jack for my car as I am fond of exploring my car under the hood. Received the product in great condition, proper packaging, slight delays though. I tried it never worked on the very first place. I scheduled a replacement the person who was suppose to take the package said I was not available and finally a day after a very careless pickup boy arrived. Its been a day more now and no updates from Snapdeal. User Reaction

Feedback System: And the other story is snapdeal also called me back several time for delays in delivery, although the person the other side of phone was not having a proper language proficiency but it still was workable enough.

I have spent more on SD this time than Amazon which was never the cash in earlier festival days. Lets see what’s inside there for the new year.

Happy shopping to all my fellow dimers, in case you want to know anything in particular for SD please ping me back.

For all those who are complaining for woohoo voucher not delivered by SD are you talking about the same scheme where there was some glitch with SD. In past I have never faced any issues with email cards from SD. But that may be just for me.

Do they really check quality of snapdeal fulfilled items? I got a item with scratches and last year model ….though it is snapdeal fulfilled
This time I ordered item without snapdeal fulfilled…let’s see how it goes